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Airlines Interview

30 Questions and Answers Written by Professional Interviewers

Question 1 of 30
At Company ABC, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
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How to Answer
If you are familiar with Company ABC prior to your interview, you will likely know a little bit about their goals when it comes to customer service. Tie in your knowledge of the company with your personal service standard.

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Question 2 of 30
Tell me about any airline related training that you have been through.
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How to Answer
Regardless of any industry related training that you have been through, you will need to complete training specific to Company ABC.

If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc). Walk the interviewer through any on-the-job training you feel would be helpful.

Question 3 of 30
Do you have any formal training in First Aid or CPR?
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How to Answer
First Aid and CPR training is a requirement for many roles in the airline industry. Assure the interviewer that you have current and valid certification in CPR and First Aid. If you do not, be sure to express your willingness to do so.

Question 4 of 30
Have you received training on how to handle an in-flight emergency?
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How to Answer
If an in-flight emergency occurred, would you know what to do? Assure the interviewer that you are confident in your ability to handle an emergency situation in a professional manner. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful.

Question 5 of 30
As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?
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How to Answer
Assure the interviewer that you are aware of the inconsistent schedule associated with being a Flight Attendant. Use examples if you have some experiences to draw on.

Questions 6 through 30
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