MockQuestions

TD Bank Interview Questions

27 Questions and Answers by
Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?

TD Bank Interview Questions

  1. 1.

    Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?

  2. 2.

    As a Personal Banker with TD Bank, why is providing tailored customer service important? How would you make this a priority if hired for this role?

  3. 3.

    Tell me about your cash handling experience.

  4. 4.

    Tell me about a goal you achieved. What steps did you take to get there?

  5. 5.

    How do you build rapport with those that you work closely with?

  6. 6.

    What do you want to accomplish at TD Bank?

  7. 7.

    At TD Bank, we are building a very team based culture. If hired for this position, what would you be able to contribute to this team based culture?

  8. 8.

    At TD Bank, our Personal Bankers work with clients from all different walks of life. How do you handle working with many different personalities throughout the day?

  9. 9.

    What ideas could you bring to TD Bank to help grow revenue in this branch?

  10. 10.

    How would you rate your comfort level receiving money and counting back many to our customers here at TD Bank?

  11. 11.

    How do you stay organized?

  12. 12.

    Tell us how you keep your knowledge current with ongoing changes in the banking industry.

  13. 13.

    If hired for this role with TD Bank, how would you handle a large workload of clients working through a mortgage process?

  14. 14.

    On the finance side of TD Bank, we expect our representatives to be ingrained in our sales focused culture. If hired for this role, how would you learn and embrace our sales process?

  15. 15.

    Talk about a time you had to handle failure at any point in your career. How did you handle that situation and move forward with confidence?

  16. 16.

    If a customer at TD Bank had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

  17. 17.

    What is your experience in managing an overall performance appraisal process for your staff?

  18. 18.

    If you were on the job here at TD Bank and a customer came to you with a very odd request that you did not know the answer to or how to solve, how would you handle that situation?

  19. 19.

    In this finance role with TD Bank, what do you feel would make for an ideal customer experience?

  20. 20.

    Talk about a time where you felt overwhelmed by your job duties. What did you do to stay organized and on track with everything happening?

  21. 21.

    What do you know about TD Bank?

  22. 22.

    Tell me about your education. How has it prepared you for this opportunity with TD Bank?

  23. 23.

    Have you ever operated a currency counting machine or a coin counter?

  24. 24.

    If a client here at TD Bank were to be denied the financing that they desire, how would you handle that situation?

  25. 25.

    Talk about a time you had to communicate with a colleague or customer that was unhappy. What were the keys to making the situation better for all involved?

  26. 26.

    Here at TD Bank, part of your job will entail talking to our customers about sensitive and confidential information. How will you handle these situations if offered this position?

  27. 27.

    What experience do you have working on an advanced phone system and what skills do you have that you feel would be essential to work with our clients over the phone?