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Fidelity Interview Questions

To help you prepare for a Fidelity job interview, here are 32 interview questions and answer examples.

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Question 1 of 32

Do you have any questions about this job or working for Fidelity?

How to Answer

Remember, it's not a badge of honor to say that you have no questions. Many candidates feel that by saying they do not have questions, they are showing that they have researched the job and fully comprehend the requirements. Don't fall into that trap. One of the biggest interview mistakes you can make is not having any relevant questions prepared.

By asking an insightful question, you are showing the interviewer full engagement and interest. Be sure that your queries are not mundane or redundant. The last thing an interviewer wants to hear is a question that is easily answered by simple research. Dig a bit deeper and ask questions related to the company's goals, your interviewer's favorite part about working for Fidelity, upcoming changes in the industry, or see if you need to clarify anything from your resume.

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32 Fidelity Interview Questions & Answers

  • Ask The Interviewer

    1. Do you have any questions about this job or working for Fidelity?

      How to Answer

      Remember, it's not a badge of honor to say that you have no questions. Many candidates feel that by saying they do not have questions, they are showing that they have researched the job and fully comprehend the requirements. Don't fall into that trap. One of the biggest interview mistakes you can make is not having any relevant questions prepared.

      By asking an insightful question, you are showing the interviewer full engagement and interest. Be sure that your queries are not mundane or redundant. The last thing an interviewer wants to hear is a question that is easily answered by simple research. Dig a bit deeper and ask questions related to the company's goals, your interviewer's favorite part about working for Fidelity, upcoming changes in the industry, or see if you need to clarify anything from your resume.

      1st Answer Example

      "While I've already shared with you the 90-day plan that I've drawn up to ensure that I'll hit the ground running, I'm curious to learn more from you about if there are any steps in particular that you think I could take to be successful in this role. Are there any specific actions not encompassed by the position description that you think are important?"

      2nd Answer Example

      "Thank you for asking! A couple of questions come to mind. What do you see as the biggest challenge Fidelity will be facing in the next 12 months? Also, what is your employee turnover rate for this exact role? Lastly, could you tell me about the retention plan you currently have in place?"

  • Behavioral

    2. Do you have experience preparing and delivering presentations?

      How to Answer

      Part of what you're expected to do at Fidelity may be planning, preparing, and delivering presentations to clients or other stakeholders. As most of us know, public speaking can be intimidating. It's natural to feel some nerves, but the interviewer wants to see that these nerves do not get in the way of your preparation and ability to communicate well.

      If applicable, discuss any courses or training you have taken related to public speaking and presentations, or explain the informal experience you have in this capacity. Assure the interviewer that you are capable by reviewing times when you successfully prepared and gave presentations to a group of people.

      1st Answer Example

      "In my current role, I regularly present to my clients and my team of twenty advisors. To help me gain confidence as a speaker and presenter, I became a Toastmasters member two years ago. Since joining, I have taken courses such as 'The Better Speaker' series, 'Beginning Your Speech,' and 'Concluding Your Speech.' I also have training in PowerPoint, Prezi, and Keynote, ensuring that my presentations are visually engaging."

      2nd Answer Example

      "The bulk of my presentation experience comes from my time in university, where I prepared a variety of speeches and decks. I am a confident public speaker and presented to a group of my peers without any issues. I look forward to gaining even more experience in preparing and delivering professional presentations for clients and internal stakeholders."

  • Behavioral

    3. Do you have a personal or professional mission statement?

      How to Answer

      Think of your professional mission statement as an abbreviated elevator pitch that highlights not so much what you do but why you do what you do. Use this question as an opportunity to highlight what makes you unique professionally and what motivates you in your day-to-day work life.

      1st Answer Example

      "I work to better the lives of each client. That is my mission. I want my clients to truly feel that I care about their financial wellness and long-term financial plan. They should always know and be able to see that I will do what it takes to ensure they are set up for success when it comes to their short and long-term financial goals."

  • Behavioral

    4. How do you react to setbacks in portfolio management?

      How to Answer

      Working in wealth management can be a bumpy ride as the market ebbs and flows and financial regulations shift. For this reason, the interviewer at Fidelity would like to know that you can handle the ups and downs of the industry. Be prepared to discuss how you respond to setbacks and maintain a sense of calm and direction amidst a potentially volatile market.

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  • Behavioral

    5. We've found that our team members who are active in their community tend to see more success. Tell me about an organization or group outside of work with which you are involved.

      How to Answer

      The interviewer would like to know if you are giving of your time and involved in your community. As a financial professional, an important part of your job is networking and getting your name out into the community. Volunteer work and community involvement showcase strong character and selflessness, all qualities that make a great advisor. Talk to the interviewer about how you are active and involved outside of work. Fidelity is known for its friendly coworkers and positive corporate environment, so demonstrating your community involvement is one way to show that you'll be a good fit at Fidelity.

      Especially early in your career, you may not have many examples of boards or outside organizations you are involved with. That's OK. You can use this question to discuss your community interests and where you could see yourself becoming more involved. Or, you might point to an experience you had volunteering in college, demonstrating what you took from the experience and how you've gained skills that are relevant to a role with Fidelity.

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  • Behavioral

    6. Analytical skills are critical to success at Fidelity. In which ways are you analytically minded?

      How to Answer

      Fidelity looks for team members who can provide logical answers to clients' biggest questions. There are many ways to show your analytical thinking. Perhaps you are great with research or investigating a problem. Maybe you take clear and logical steps in everything that you do. Or, you show a methodical and clear-cut approach to reaching your goals and completing tasks. Be prepared with examples to discuss how you are analytically minded and how this strength makes you an exceptional professional in the financial industry.

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  • Compatibility

    7. What are your pay expectations for this role?

      How to Answer

      Answering this question can be tricky, so make sure you've done your research and practice what you want to convey beforehand. A diplomatic answer requires a delicate balance of negotiating your value without pigeon-holing yourself into a salary.

      That being said, you don't need to give an exact number, especially if it's the first interview. If you provide an answer that's too low, many hiring managers will be all too happy to pay you less than your professional worth. If you give one that's too high, hiring managers might worry that you won't be satisfied with what they can feasibly offer you, effectively decreasing your chances of a job offer.

      Be prepared for this question by doing market research beforehand. There are plenty of reliable salary calculators available online, and LinkedIn often provides salary ranges for various positions, too. You might even ask your connections with similar job titles and years of experience what you can reasonably expect to be paid. If you do choose to state an exact number, be sure not to lowball yourself. If there's uncertainty, opt for the higher number as long as it's within reason. Keep it reasonable, professional, and polite.

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  • Compatibility

    8. In this role, your compensation is tied to your productivity. How do you feel about working in a highly commissioned role?

      How to Answer

      Working on commission is not for everyone. While various roles at Fidelity are paid a base salary, most have the opportunity to earn additional compensation that depends on the financial products sold or new clients brought in. The interviewer wants to see that you have confidence in your abilities and are not intimidated by a commission model.

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  • Competency

    9. Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

      How to Answer

      Being a Certified Financial Planner (this may be called something else in your region) is a prestigious designation because it shows your clients that you can meet their needs despite the evolving requirements in the financial planning realm. You'll study various topics during your certification, including financial analysis, retirement plans, education, disability plans, economics, credit and debt, investments, law, insurance, and more.

      If you already possess industry certification(s), that is great! Take the time to discuss what you learned and express the importance of continued education. If you are not yet certified, be sure to let the interviewer know that you are eager to work towards industry designations. To demonstrate your interest, you could even ask the interviewer for their recommendations on the most useful designations for Financial Advisors at Fidelity.

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  • Competency

    10. How will your skills complement Fidelity?

      How to Answer

      This question is an excellent opportunity to highlight the hard and soft skills that make you a stand-out candidate. Be sure that your answer aligns nicely with Fidelity's values. Remember that Fidelity's mission centers on making complex financial issues simple to help individuals and families with their unique financial needs.

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  • Competency

    11. What skills did you learn in your current role that will help you succeed at Fidelity?

      How to Answer

      Make sure you review the position description before the interview, taking note of the skills that seem the most important. Many job postings are repetitive, and you should see which skills come up more than once or twice. Focus on those keywords when answering this question, relating them to the responsibilities and achievements in your current role with examples.

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  • Competency

    12. Which factors do you believe most impact the growth of the wealth management industry?

      How to Answer

      The interviewer would like assurance that you understand how the wealth management industry works have thought leadership potential within the wealth management realm. Be prepared to discuss any items you have recently read in the news or the reputable sources you turn to when looking for reliable and up-to-date information on wealth management.

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  • Competency

    13. Name for me what you believe to be the biggest challenge facing the wealth management industry today.

      How to Answer

      The interviewer at Fidelity wants to see that you're an experienced professional in the wealth management space and can provide critical analysis of current hot topics and challenges. Whether you're a seasoned financial planning professional, a fresh-faced college graduate, or somewhere in the middle, it's essential that you know the challenging side of the trade before joining.

      Share what you believe to be a significant challenge in the wealth management industry today and why. Bonus points if you have a plan prepared for overcoming these challenges!

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  • Competency

    14. Walk me through your education and how it relates to a career in wealth management.

      How to Answer

      While your formal education and industry training will surely be on your resume, the interviewer would like you to dig deeper and bring this education to life for them by discussing how your education has prepared you for this job with Fidelity.

      If you have a finance-specific post-secondary degree, this answer will be straightforward for you. You can list completed coursework applicable to the products and services offered at Fidelity.

      If you do not have an applicable degree, it's time to think about what you learned at your highest levels of education and how that knowledge applies (or will apply) to your work. Some of these skills could include:

      - Proposal Writing
      - Public Speaking
      - Presentation Building
      - Independent Learning
      - Academic Research

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  • Competency

    15. How do you stay current on developments and trends in wealth management?

      How to Answer

      There are many resources in the wealth management industry, and the interviewer needs to know that you follow and take advice from only the best. In an online world where you can find any information you need, make sure your interviewer knows that your industry knowledge is built upon solid resources. Mention the reputable publications that you lean on, and feel free to ask the interviewer for a recommendation, too! Asking for recommendations can break the ice and open up a helpful conversation.

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  • Competency

    16. Wealth management is a general term. How would you explain what we do at Fidelity to someone unfamiliar with our company?

      How to Answer

      The term 'wealth management' can become fuzzy as there are many interpretations, along with a plethora of companies that offer wealth and financial investment services and products. The interviewer wants to see that you have conducted ample research on Fidelity and have a solid understanding of the wealth management industry. Briefly discuss what you understand Fidelity to do in a way that anyone outside of the industry could follow.

      Remember that Fidelity is not just a wealth management company. While they offer wealth management and financial planning services geared at their high net worth clients, Fidelity is primarily a brokerage firm for investing. Demonstrate to the interviewer that you are aware of the various financial products that Fidelity offers, including its extensive family of mutual funds that it is well known for.

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  • Customer Service

    17. How do you deal with client rejection or objections?

      How to Answer

      Part of working in a client-facing or sales-oriented position is facing rejection and objections from clients regularly. Be prepared to discuss how you handle -- and most important, bounce back from -- rejection. You'll want to demonstrate that you have thick skin and don't take rejection or pushback personally.

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  • Customer Service

    18. How would you build a relationship with clients who are demanding or even intimidating?

      How to Answer

      Within finance, you will come across many personalities, some of which may be intimidating or strong by nature. The interviewer wants to see that you have the emotional intelligence and maturity to deal with strong personalities while maintaining control and professionalism. If you have come across a situation like this, discuss what you did to overcome any feelings of intimidation.

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  • Customer Service

    19. Would you cold call for a year if it meant you had a steady client list afterward?

      How to Answer

      While not relevant for all roles, if you're applying to a sales-focused position, Fidelity wants assurance that you are willing to put in the hard work required to later reap the rewards of a stable pipeline of business. Wealth management professionals often focus on the size of their portfolios or the value of their client list, both of which won't come easily.

      Show the interviewer that you understand a successful career in wealth management comes from hard work. If you currently spend a lot of time cold calling, prospecting, and working on developing new business opportunities, discuss those activities and your plans for progress.

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  • Customer Service

    20. Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

      How to Answer

      Many employees in the financial industry are commission-based and rely on excellent relationships with their client base to make a healthy wage. For these reasons, it's in your best interest to have a solid strategy for building strong relationships with new clients and building upon your existing client base at the same time. Discuss some steps that you take to ensure you have profitable client relationships.

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  • Customer Service

    21. How do you show potential clients that you are a trusted source of information on wealth management and other financial topics?

      How to Answer

      It's crucial as an advisor or professional in the financial industry to instill a feeling of confidence in your clients. Your clients have to trust that you are in the know and that you do everything you can to provide them with the most up-to-date information, protecting their money and helping them grow their wealth. Discuss what you do to show potential clients that you should be their go-to source when it comes to their financial future.

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  • Customer Service

    22. How would you explain mutual funds to someone unfamiliar with the concept?

      How to Answer

      Fidelity strives to create investment products and tools that are straightforward for its clients. You'll see highlighted on Fidelity's website that a central goal for the company is to 'make the complex, simpler.' As a wealth manager or advisor, an important part of your job will be explaining financial products strategies to your clients in a way that is accessible and straightforward.

      Mutual funds will likely be a basic concept to you as a wealth management professional; however, the point of the question is for the interviewer to determine how well you can explain products like mutual funds to the average person who's not a financial expert. Remember that Fidelity is best known for its family of mutual funds, so it's crucial that you understand these well and explain them to someone who doesn't have a financial background.

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  • Direct

    23. Why do you want to work at Fidelity?

      How to Answer

      This is a straightforward question that you can expect to receive some variation of. The best answers to this question will be tailored to Fidelity, meaning it's imperative that you've done your research beforehand. Make sure you're well-versed in the position description and Fidelity's website and social media platforms. Reading blog posts and Fidelity thought leadership is a bonus.

      Combine what's most salient about your background and skills with what is needed for this role. A good answer will demonstrate not only from this role professionally but also the value you will bring to this role with Fidelity.

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  • Direct

    24. What is your greatest strength as a finance professional?

      How to Answer

      Demonstrate your self-awareness by pointing out a strength that you've honed over the years. Ideally, you'll discuss a skill that is directly relevant to the role to which you're applying. Having a tangible example will strengthen your answer.

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  • Direct

    25. What is your greatest weakness as a finance professional?

      How to Answer

      This common interview question is an opportunity to demonstrate self-insight. Give an honest answer with a real weakness you have been focusing on and what plan you've put into place to work on it. Just make sure the weakness isn't a core competency of the Fidelity job description. If it's an analyst role, revealing 'logical reasoning skills' as a weakness likely won't get you far. Reflect on traits you want to work on, but that won't affect overall job success.

      Honesty and self-awareness are key for this question. Interviewers have heard it all and will see through phony attempts to present a trait as a weakness when it's not a weakness.

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  • Motivation

    26. Why do you want to work in the financial space and where would you like your career to take you?

      How to Answer

      The interviewer wants to hear the backstory behind why you are passionate about the industry and why you got into it in the first place. You can run through your history in the industry, how your post-secondary education propelled you into this career, or perhaps how your own experience with financial professionals piqued your interest.

      Next, think about how you want to grow with Fidelity. Take a look at the natural career path, from the role you are currently interviewing for to more senior positions that follow. With its strong company culture and access to comprehensive training opportunities for new employees, Fidelity is known for being an excellent place for young professionals to begin their careers in finance. Discuss where you want your career to take you, being sure to show enthusiasm for potential job promotions and opportunities at Fidelity.

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  • Salary

    27. What are your salary expectations?

      How to Answer

      Ah, the dreaded salary expectations question. Interviewees often feel uncomfortable discussing compensation, worried that will give a number that's too high or too low.

      Answering this question tactfully requires a fine balance of knowing your professional worth, while also understanding what Fidelity can realistically offer you for compensation. Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range.

      If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer if they can share the typical salary range for the role.

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  • Scenario Based

    28. In an initial client meeting, how do you first assess a client's financial position?

      How to Answer

      When it comes to a clients' financial position and financial risk tolerance, wealth managers and financial planners must know how to accurately and carefully assess their financial status. Demonstrate to the interviewer that you have the soft skills necessary to get to the crux of a client's financial situation, such as active listening and asking the right follow-up questions.

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  • Teamwork

    29. Do you prefer to work independently or with partners?

      How to Answer

      This teamwork-based question will give the interviewer an idea of your preferred work style. The way you answer this question will reveal to your interviewer a bit more about your personality and how you interact with others. You may work well without the need for much direction, or perhaps you are driven by a collaborative and team-focused environment. Either way, be honest with the interviewer about your preferences while demonstrating flexibility in your work style.

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  • Technical

    30. Tell me about the systems and tools that you lean on to do your job.

      How to Answer

      If Fidelity mentions any tools or tech in their job posting, be prepared to discuss your exposure to those during your interview. Perhaps they use specific software or programs to help analyze trends in the financial market. Talk to the interviewer about the tools you currently use and others you have used in the past. If you are new to your career, you can talk about any programs you used in university or during your internship. Be sure to show the interviewer that you are eager and willing to learn.

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  • Trust

    31. Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

      How to Answer

      As a professional in the financial industry, you will be privy to sensitive or confidential information relating to your clients and Fidelity. Fidelity will likely have various confidentiality agreements for you to sign during your onboarding, and you will also regularly engage with confidentiality agreements in your client-facing work. Assure your interviewer that you approach your job with integrity and professionalism. You might speak to the previous experience you have dealing with sensitive or confidential information.

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  • Trust

    32. As a financial professional, have you ever been asked to act unethically? If so, how did you handle the situation?

      How to Answer

      It's no secret that unethical behavior in the finance industry is widespread. Every day of the week, we hear in the news of somebody new facing fines and jail time for financial crime.

      Fidelity takes pride in its reputation, and part of maintaining this reputation means ensuring those they hire are operating ethically. If you have ever been asked to act unethically, talk about the situation without speaking poorly of another finance professional or past employer. If this situation has never happened to you, that's great! Take a minute to assure the interviewer that you will always act with the utmost integrity.

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