Fidelity Mock Interview

Practice 35 Fidelity interview questions covering finance, client service, and regulatory knowledge.

Question 1 of 35

Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

What You Need to Know
Experienced 1
Experienced 2
Community Answers

Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.

Many employees in the financial industry are motivated by commissions to build excellent relationships with their client base. But Fidelity wants to ensure all their representatives embrace their mission "to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve." They consider themselves "a financial services company that puts people and relationships first. Being committed to helping people lead better lives starts with our employees." For these reasons, it's in your best interest to have a solid strategy for building strong relationships with new clients and building upon your existing client base at the same time. Discuss some steps that you take to ensure you have profitable client relationships.

Rachel Hills

Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.

"It's important to me that I take time out of every day to strengthen relationships with my prospective customers as well as my existing client base. It's all about adding value to my offering. This value could be in the form of my monthly newsletters or the market reports that I publish quarterly. I spend the time crafting interesting downloads, whitepapers, and other PDFs focused on educating my contacts. This way, they become more comfortable with me and begin to see me as a thought leader in wealth management. Because of these frequent touchpoints, I am often the first name they think of when they are ready to build a stronger financial future."

Rachel Hills

Rachel Hills Lowe is a PR and Communications Professional with experience interviewing candidates for copywriting, marketing, and communications positions.

"One of the keys to client connection as a Financial Advisor is an approachable, professional brand. I learned in business school that humanizing your brand was essential for client engagement. Everyone wants to feel a connection with their advisor built on trust and loyalty. I plan to approach client engagement in a hands-on manner that includes as many phone calls, follow-ups, and in-person meetings as possible."

Interview Coach

Jaymie

A real coach, not AI. I read every answer myself and write back with personalized feedback.

Typically responds within 24 hours.

0 - Character Count

Previous Question Next Question

35Fidelity Interview Questions & Answers

Customer Service

1.Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

Communication

2.Wealth management is a general term. How would you explain what we do at Fidelity to someone unfamiliar with our company?

Diligence

3.As a financial professional, have you ever been asked to act unethically? If so, how did you handle the situation?

Customer Service

4.In an initial client meeting, how do you first assess a client's financial position?

Education

5.How do you stay current on developments and trends in wealth management?

Education

6.Walk me through your education and how it relates to a career in wealth management.

Communication

7.How would you explain mutual funds to someone unfamiliar with the concept?

Organizational

8.Tell me about the systems and tools that you lean on to do your job.

Behavioral

9.Do you prefer to work independently or with partners?

Education

10.Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

Salary

11.In this role, your compensation is tied to your productivity. How do you feel about working in a highly commissioned role?

Diligence

12.Analytical skills are critical to success at Fidelity. How are you analytically-minded?

Experience

13.How do you show potential clients that you are a trusted source of information on wealth management and other financial topics?

Discovery

14.Which factors do you believe impact the growth of the wealth management industry the most?

Compatibility

15.We've found that our team members who are active in their community tend to see more success. Tell me about an organization or group your are involved with outside of work.

16.How do you react to setbacks in portfolio management?

Customer Service

17.How would you build a relationship with demanding or intimidating clients?

Career Goals

18.Why do you want to work in the financial space? Where would you like your career to take you?

Communication

19.Do you have experience preparing and delivering presentations?

Compatibility

20.How will your skills complement Fidelity?

Experience

21.What skills did you learn in your current role that will help you succeed at Fidelity?

Competency

22.How do you deal with client rejection or objections?

Competency

23.What do you believe is the biggest challenge facing the wealth management industry today?

Experience

24.Would you cold call for a year if it meant you had a steady client list afterward?

Direct

25.Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

Discovery

26.Do you have a personal or professional mission statement?

Ask The Interviewer

27.Do you have any questions about this job or Fidelity?

Career Goals

28.Why do you want to work at Fidelity?

29.What is your greatest strength as a finance professional?

30.What is your greatest weakness as a finance professional?

Salary

31.What are your salary expectations?

Diversity

32.What's your approach to working with individuals with different backgrounds or points of view than your own?

Problem Solving

33.What is your approach to risk taking?

Teamwork

34.How do you build relationships with your teams?

Job Satisfaction

Fidelity Mock Interview

Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

35Fidelity Interview Questions & Answers

1.Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

2.Wealth management is a general term. How would you explain what we do at Fidelity to someone unfamiliar with our company?

3.As a financial professional, have you ever been asked to act unethically? If so, how did you handle the situation?

4.In an initial client meeting, how do you first assess a client's financial position?

5.How do you stay current on developments and trends in wealth management?

6.Walk me through your education and how it relates to a career in wealth management.

7.How would you explain mutual funds to someone unfamiliar with the concept?

8.Tell me about the systems and tools that you lean on to do your job.

9.Do you prefer to work independently or with partners?

10.Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

11.In this role, your compensation is tied to your productivity. How do you feel about working in a highly commissioned role?

12.Analytical skills are critical to success at Fidelity. How are you analytically-minded?

13.How do you show potential clients that you are a trusted source of information on wealth management and other financial topics?

14.Which factors do you believe impact the growth of the wealth management industry the most?

15.We've found that our team members who are active in their community tend to see more success. Tell me about an organization or group your are involved with outside of work.

16.How do you react to setbacks in portfolio management?

17.How would you build a relationship with demanding or intimidating clients?

18.Why do you want to work in the financial space? Where would you like your career to take you?

19.Do you have experience preparing and delivering presentations?

20.How will your skills complement Fidelity?

21.What skills did you learn in your current role that will help you succeed at Fidelity?

22.How do you deal with client rejection or objections?

23.What do you believe is the biggest challenge facing the wealth management industry today?

24.Would you cold call for a year if it meant you had a steady client list afterward?

25.Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

26.Do you have a personal or professional mission statement?

27.Do you have any questions about this job or Fidelity?

28.Why do you want to work at Fidelity?

29.What is your greatest strength as a finance professional?

30.What is your greatest weakness as a finance professional?

31.What are your salary expectations?

32.What's your approach to working with individuals with different backgrounds or points of view than your own?

33.What is your approach to risk taking?

34.How do you build relationships with your teams?

35.How do you balance your work life and personal life?