How to Answer: How would you build a relationship with an intimidating client?
Advice and answer examples written specifically for a Morgan Stanley job interview.
2. How would you build a relationship with an intimidating client?
What You Need to Know
The interviewer is trying to gauge your interpersonal skill level and approach to navigating different personality types and communication styles. How you answer this question will offer insights into how adaptable you are in navigating different strong personalities, especially when dealing with individuals in positions of authority and power. Focus your answer on the common hurdles you've faced and how you relate to and establish relationships with those who prove more challenging to relate to. Detail the methods you employ upon entry and how you navigate each situation on an interpersonal level.
Written by Kevin Downey on June 20th, 2022
1st Answer Example
"Many of my clients are busy wealthy business professionals who do not have time to fuss around conversations. Sometimes they can come across as intimidating; however, I remind myself they have a lot going on, and I need to make every conversation count. I am proud of the work I deliver and stand behind it, no matter how intimidating or brief a client can be."
Written by Rachelle Enns on June 20th, 2022
2nd Answer Example
"Because of the vulnerable nature of wealth planning and management, I can understand how some people may feel intimidated by the whole thing; thus, coming across as a bit harsh or intimidating themselves. If this situation occurs, I will focus less on how I feel and more on how they feel."
Written by Rachelle Enns on June 20th, 2022