Tell us about a time you were involved in a work dispute.

The assessment vendor's algorithm will study you for any defensive cues while you recall your experience with a conflict at work. You may think coming across as a strong figure could be beneficial, but true strength comes from within. Therefore, you want to come across as confident and relaxed. Avoid any defensive behavior, posturing, movements, or gestures that could be interpreted as insecure, closed-off, unapproachable, hostile, or disinterested.

You'll want to come across as emotionally mature and not regressing into the emotion of that conflict when reflecting upon it. Practice in front of a mirror and record your voice. Make eye contact and smile, posturing yourself in a relaxed and comfortable position. Objectify the situation, exhibiting an emotionally mature perspective, and how you navigated this terrain, ultimately leading to a successful resolution. Focus on the positives and how the overall outcome benefitted the team.