General Motors HireVue Mock Interview
Practice 30 General Motors HireVue questions covering video responses, behavioral scenarios, and automotive industry insights.
Question 19 of 30
Tell us about a time you were involved in a work dispute.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"A member of our team was going through some personal issues. Their behavior was erratic at times. I had a couple of talks with them, hoping to mentor them or lend an ear. My approach ultimately failed, as they weren't interested in help. I gave them time to collect themselves and later addressed the situation by explaining that their performance was under evaluation and the department's perception of them had changed. I also apologized for overstepping my bounds, detailing my motivation, and explained that I wouldn't again cross those boundaries now that they've set them. Soon we got along as if nothing had happened between us. Sure, I was trying to help, but in the end, there's only so much one can do."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The assessment vendor's algorithm will study you for any defensive cues while you recall your experience with a conflict at work. You may think coming across as a strong figure could be beneficial, but true strength comes from within. Therefore, you want to come across as confident and relaxed. Avoid any defensive behavior, posturing, movements, or gestures that could be interpreted as insecure, closed-off, unapproachable, hostile, or disinterested.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
You'll want to come across as emotionally mature and not regressing into the emotion of that conflict when reflecting upon it. Practice in front of a mirror and record your voice. Make eye contact and smile, posturing yourself in a relaxed and comfortable position. Objectify the situation, exhibiting an emotionally mature perspective, and how you navigated this terrain, ultimately leading to a successful resolution. Focus on the positives and how the overall outcome benefitted the team.
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