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North York General Hospital Interview Questions

31 North York General Hospital Interview Questions
Question 1 of 31
What is one way that you demonstrate integrity by acting and working in a professional manner? How does this translate to great patient care?
How to Answer
NYGH holds the integrity of its staff as one of its greatest values and they expect employees to act in a professional and ethical manner at all times. Professionalism in a job can differ from job to job, so it is important for you to know and exemplify how you show it in your role. Your interviewer will be looking to hear how you display professionalism on a daily basis and that you understand how this effects the patients or customers that you work with on a daily basis.

Answer Example
"In my role, professionalism starts with great grooming and personal hygiene habits at home prior to my shift. My scrubs are cleaned and pressed each time I show up to work. Taking pride in my personal appearance gives me credibility with my patients I work with. When I am with patients, I add to this professionalism by speaking to them in an educated and well-spoken matter while being unbiased and fair in my approach to them. All of these things add up to building a great rapport and trust with my patients that can help foster a long-term relationship with them."
Answer Example
"Working in hospital maintenance and plant operations, I often get put in front of patients that are hospitalized when their room needs work or repairs. I maintain a professional look by dressing in appropriate branded attire, tucking my shirt in and making sure my hair and beard are well kempt. I always engage patients in friendly and non-medical conversation to hopefully help brighten their day while I may be with them repairing a heat duct, clogged toilet or broken piece of equipment."
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Question 2 of 31
North York General Hospital partners with many local community organizations on comprehensive mental health services for our patients. Why is this important to you?
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How to Answer
Mental health is a crisis around North America and it is often considered the most mysterious of spectrum of illnesses that a person can suffer because of the unknown treatment techniques. Chances are that you have been effected either personally or professionally by someone who was suffering from a mental health issue. Talk about a personal experience you have had with mental illness and explain why a collaborative effort is beneficial to tackle the epidemic.

Answer Example
"Growing up, I watched both of my parents battle alcoholism and I realized from a very young age how difficult addiction could be on a family. I always knew that my parents loved me with all of my heart, but never understood why they often chose the need to drink over my care or attendance at one of my functions. Working in healthcare, it is so great to see that there are efforts to bridge the many gaps that are out there for people battling addiction and other mental health issues. I personally think that education to both those suffering and the general public is the most important things that is being done at this time."
Answer Example
"Working in a marketing setting within healthcare currently, I know the great lengths that some organizations go to to provide education and resources to the greater community regarding mental health awareness. I have worked with outside organizations to provide materials to awareness and educational events in the province to bring a great sense of well being for those suffering with mental illness. I am so glad to hear that an organization like North York General Hospital is doing their part as well in the Toronto area."
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Question 3 of 31
North York General Hospital has what we call Joy at Work initiatives to help promote a fun work environment for our colleagues. Talk about your thoughts on the importance of this.
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How to Answer
Happy and motivated workers are the most productive workers. NYGH realizes this and has implemented initiatives into all of their programs to ensure that employees are happy and engaged in their work while being productive. Let your interviewer know that initiatives like this are important because you need to find joy in your work and with your team. Talk about ways that you personally bring joy to yourself and others in the workplace.

Answer Example
"In reading your website prior to the interview, I was so happy to see the idea of these initiatives. I have worked in a department where there was no engagement between coworkers and our patients suffered because of it. Since that position, I have taken it upon myself to be an ice breaker among my coworkers and set up after work activities for us to get to know each other better. While on the job, I bring a positive and upbeat attitude to work every day and I find that this reflects positively on my colleagues."
Answer Example
"If I'm hired, you'll quickly find that I am a motivating people person that show up for each shift with a fresh and happy attitude. I find that by getting to know my coworkers and celebrating our differences makes for a really fun time in the workplace. When me and my colleagues are happy on the job, our patients benefit from our positive attitudes. If I see a colleague come to work in a sad of bad attitude, I take the time to talk to them and I find that simply asking questions can often turn a poor attitude around quickly."
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Question 4 of 31
Why do you think you will be successful in this role with North York General Hospital?
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How to Answer
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with North York General Hospital. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

Answer Example
"I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Answer Example
"I believe my success with North York General Hospital will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
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Question 5 of 31
What is your greatest weakness?
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Question 6 of 31
North York General Hospital is dedicated to medical research and our staff devote a lot of time and effort into research efforts. Have you been involved in medical research in any way or have you witnessed the benefits of research in the industry?
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Question 7 of 31
In your opinion, what makes you a great problem solver?
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Question 8 of 31
What type of work environment do you dislike working in?
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Question 9 of 31
With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
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Question 10 of 31
Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
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Author of North York General Hospital Answers and Questions

Ryan Brunner
Ryan has over 10 years of experience recruiting in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
Published: 10/26/2018

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Question 11 of 31
If North York General Hospital hired you today, what would you accomplish first?
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Question 12 of 31
North York General Hospital has been conducting research into bridging the gap between hospital and primary care to make the overall care for patients better. From your perspective, where have you seen improvements in gaps between the two?
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Question 13 of 31
North York General Hospital values the ability to show compassion toward our patients and colleagues. Give an example of a time you used an empathetic approach to a patient's situation and why was that approach important for the situation?
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Question 14 of 31
Tell me about yourself.
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Question 15 of 31
North York General Hospital supports a healthy work/life balance for all employees. How do you balance life and work?
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Question 16 of 31
Do you prefer to work in a team based position or individually?
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Question 17 of 31
Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?
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Question 18 of 31
How would you describe your personality?
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Question 19 of 31
North York General Hospital takes pride in treating others with respect and dignity. How do you go about doing this in your current role?
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Question 20 of 31
North York General Hospital seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
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Question 21 of 31
At NYGH, our patients come first in everything we do and every decision we make. Give an example of a time you put the needs of a patient first when others may not have in the same situation?
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Question 22 of 31
Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?
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Question 23 of 31
Talk about your experiences working with a diverse group of colleagues and patients/customers. How do you ensure that you treat all people fairly, no matter what walk of life they come from?
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Question 24 of 31
North York General Hospital is committed to developing our employees to help them grow and succeed as professionals. What are your ultimate career goals and what have you done so far in your career to help towards this goal?
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Question 25 of 31
Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
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Question 26 of 31
In order to work for North York General Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?
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Question 27 of 31
North York General Hospital deploys one of the largest Family and Community Medicine practices in the country. What is your experience working with the primary care setting and why is it important?
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Question 28 of 31
At North York General Hospital we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
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Question 29 of 31
Tell me about your healthcare related education and training.
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Question 30 of 31
In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
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Question 31 of 31
North York General Hospital is one of the leading medical academic centers in Canada. What is your experience working with medical students, nursing students or other medical trainees and why do you feel this realm of healthcare is important?
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