Working at Expedia, you will experience changes on a regular basis. When have you had to change a major component of your project due to new information being presented?
Being able to swivel the focus of your project is a necessary skill for your success at Expedia. Talk to the interviewer about a time when a significant change occurred on a project. Describe how you handled the implementation of the new information.
"I had a large project last month that was nearly complete when the project manager called to say that the interface was incorrect. Because of this, our team had to re-do a lot of tedious coding work. It took us an additional four days of work, but in the end, everyone was delighted with our work, and it has resulted in new and creative opportunities for our department."
"I would say that being in the software and technology business means changing major components on projects regularly. I am very well accustomed to changing gears at a moment's notice, as I do this on a near-daily basis in my current role. I can adapt very well."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
"Flexibility" and "adaptability" are my middle names. As you know I work with meeting planners, and we are always in a state of change, whether that is increased or decreased attendance, changing rooms or setups last minute, or the need to modify agendas. In fact, the only thing we can count on in the meetings industry is how we need to be fluid and open to unexpected adjustments.
Rachelle's Feedback
Your response showcases your expertise in change and your ability to pivot on a dime. Nice work!
Anonymous Answer
I had contracted a large international group booking when I was working as a sales executive and the client wanted to add additional rooms and event spaces after the contract was signed in a high-demand period. The problem was that there were not enough event spaces available and I had to change a few other client bookings in order to accommodate the client's requests. It was challenging to convince my colleagues as they had to convince their own clients to make changes to their event spaces. I arranged a meeting with the team and went through each and every event and identified which clients would be more flexible to change their event spaces and which spaces we can exchange. It has taken a few days to reach a final agreement with all parts but I was able to accommodate my client's requests which were appreciated.
Marcie's Feedback
Wow! Great example. It definitely sounds like you had to work hard to meet the client's expectations. Your answer shows the interviewer that you are persistent, assertive and client-focused. Good job!
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