Expedia Mock Interview
Practice 39 Expedia interview questions covering travel tech, customer scenarios, and product thinking.
Question 6 of 39
Looking at our products and services, what do you think we do better at Expedia than any of our competitors?
How to Answer
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Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Before your interview, research Expedia and any awards or recognition they have recently received. You should know where they stand out in their industry and competitive space. Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work.
Some ways Expedia is recognized for innovation:
- Expedia ranked 5th on Fortune's Most Admired Companies for the Internet Services & Retailing category in 2015
- World Travel Awards honored Expedia as the World's Leading Online Travel Agency in 2015.
- Expedia won the Consumer Award in Seattle Business Magazine's 2015 Tech Impact Awards.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I was preparing for this interview, I read that Expedia has been recognized for customer excellence and as the world's best online travel agency several times. You are a trailblazer in the online travel space, which is amazing. In my mind, you especially stand out because you beat competitor pricing across the board while never allowing your customer service standards to sway."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"After reading reviews on your company, I believe that your reputation is the most solid and sincere of all your competitors. Amazing service is always the best way to stand out. Congratulations on being awarded as the World's Leading Online Travel Agency."
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Anonymous Answer
The range of products of Expedia Group offers is breathtaking. The scope of Expedia's booking industry from cruises to car rentals, to hotels to even Airbnb is Expedia's strong suit. And then to layer on the scope of products and how they are tailored toward different industries such as to the hoteliers, to the businesses and to the vacation traveler adds an even higher dimension of interwoven accomplishment for Expedia.
Rachelle's Feedback
Your answer is good! I have reworded slightly, for flow.
"The range of products offered by Expedia Group is second to none. The scope of Expedia's booking options; from cruises, car rentals, hotels, and even Airbnb, is your strong suit. Then, to layer on the scope of products tailored to hoteliers, business travelers, and vacation travelers, adds an even higher dimension of accomplishment."
Anonymous Answer
We know how competitive the online travel industry is! Hence, in order to remain ahead of the competition, Expedia always innovate ways in which they can offer better products and services to their customers. Expedia's trying to understand the customers' experience while they are booking travel services on its website seems to be one such move. Expedia is currently working on an experiment with the help of volunteers in order to understand people's emotions when they're navigating its website.
Rachelle's Feedback
It sounds as though you have done your research! Very good answer and the example of emotional study is a good one.
"I know how competitive the online travel industry is! Hence, to remain ahead of the competition, I see Expedia is continually improving its products and services. Ahead of its competitors, Expedia works hard to understand the customers' experience while they are booking travel services online. I understand that Expedia is currently working on an experiment with the help of volunteers to understand people's emotions when they're navigating its website."
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