Expedia Mock Interview
Practice 39 Expedia interview questions covering travel tech, customer scenarios, and product thinking.
Question 18 of 39
What do you see as the most significant advancement in booking technology in the next year?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
There is no right or wrong answer to this question. The interviewer wants to see if you research happenings in the tech industry regularly and if you are in the know when it comes to technology and travel. You can discuss changes you foresee in UI design, mobile application response, cloud technology, or online security.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"There have been some incredible tech advancements in the last year. I see continued advancements in online security, primarily in payment technology. I would love to see face recognition become more common for apps that offer larger purchases such as airline tickets and hotel bookings."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"There are exciting advancements on the horizon! One significant advancement that I expect in booking technology would be further ease in mobile application use and response times. More and more people book travel over their phones, and I still believe it can be a much easier user experience."
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Anonymous Answer
In the next year, hmmm. So I can't get into AI too much. Let me say, probably the usage of text messaging applications with hotels that not only interface with the hotel but also attractions and transportation services. I believe ALICE (a new startup under Expedia Group) is one of those companies tackling this booking technology.
Rachelle's Feedback
Fantastic research! The interviewer should be impressed.
Anonymous Answer
A significant advancement that I see in the next year is the usage of machine learning to curate travel experiences for clients based on their preferences.
Lauren's Feedback
This is a fantastic response. I think this answer would certainly pique follow-up questions.
Be ready to expand on your answer, and give detailed examples. If an interviewer asked, "How do you foresee implementation and roll-out of such a tool?" be prepared to explain.
Anonymous Answer
I can see further ease in user experience, like booking by voice command.
Rachelle's Feedback
This is an excellent suggestion! If you have an example of a company, in any industry, already implementing this you could certainly expand on these thoughts and ideas.
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