What is one way that you would help provide great customer service in our branch here at Dashen Bank S.C.?

How to Answer
1st Answer Example
2nd Answer Example

As a Teller with Dashen Bank S.C., you have the possibility of having the most interactions with clients on a regular basis than just about any other person within the branch. And due to the face to face nature of this role, the importance of the impressions that you will make on clients is essential to the success of Dashen Bank S.C.. For this question, tell your interview one unique trait or skill that you will bring to the lobby of Dashen Bank S.C. when it comes to customer service. If possible, give an example of a time that you used this with success.

"If you were to ask any of my current or past coworkers what my best skill in the workplace would be, I would guarantee that most would say it is my ability to keep a smile on my face at all times. I am a person that focuses on the positive things in each moment and that attitude really reflects well on others that I work closely with and the customers that I serve. Even when I have a bad moment or even a bad day, I still don't let that bring me down to the point that it impacts my work."

"I would say that using my communication skills to personalize my service to each customer would be extremely beneficial to the role here at Dashen Bank S.C.. A couple of weeks ago in my current role, I could tell a customer just wasn't having a good day by the look on their face and the sad tone of their voice. I was assisting them, I simply asked them how their day was going. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. I gave her my deepest sympathies and talked about my childhood dog growing up that my parents had just had put down months earlier. We shared a few funny memories of my dog and when her transaction was finished, she thanked me immensely for sharing the conversation with her. I think that my approach to communication with my customers helps brighten their day and I'd look forward to bringing that same style here."

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How to Answer: What is one way that you would help provide great customer service in our branch here at Dashen Bank S.C.?

Advice and answer examples written specifically for a Dashen Bank S.C. job interview.

1. What is one way that you would help provide great customer service in our branch here at Dashen Bank S.C.?

How to Answer

As a Teller with Dashen Bank S.C., you have the possibility of having the most interactions with clients on a regular basis than just about any other person within the branch. And due to the face to face nature of this role, the importance of the impressions that you will make on clients is essential to the success of Dashen Bank S.C.. For this question, tell your interview one unique trait or skill that you will bring to the lobby of Dashen Bank S.C. when it comes to customer service. If possible, give an example of a time that you used this with success.

Written by Ryan Brunner on December 9th, 2020

1st Answer Example

"If you were to ask any of my current or past coworkers what my best skill in the workplace would be, I would guarantee that most would say it is my ability to keep a smile on my face at all times. I am a person that focuses on the positive things in each moment and that attitude really reflects well on others that I work closely with and the customers that I serve. Even when I have a bad moment or even a bad day, I still don't let that bring me down to the point that it impacts my work."

Written by Ryan Brunner on December 9th, 2020

2nd Answer Example

"I would say that using my communication skills to personalize my service to each customer would be extremely beneficial to the role here at Dashen Bank S.C.. A couple of weeks ago in my current role, I could tell a customer just wasn't having a good day by the look on their face and the sad tone of their voice. I was assisting them, I simply asked them how their day was going. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. I gave her my deepest sympathies and talked about my childhood dog growing up that my parents had just had put down months earlier. We shared a few funny memories of my dog and when her transaction was finished, she thanked me immensely for sharing the conversation with her. I think that my approach to communication with my customers helps brighten their day and I'd look forward to bringing that same style here."

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