Master 60 CBSA interview questions covering border security, integrity scenarios, and situational judgment.
Question 44 of 60
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Well, that would be disappointing, wouldn't it? One would hope that every member of the team would uphold a unified degree of integrity and ethics, supporting each other in every way. Being put in the unfavorable position of having to report such unethical conduct... well, that is an unfair position to be put in. That alone reflects what little regard such a member of the team has on how their behavior and conduct could impact those they should be supporting. So, considering that time is of the essence, and this sounds like a 'red-alert' priority, especially concerning damage control, I'll ask my lead manager if I could speak to them in private about an urgent matter. Then, once in private, I'd give them my full report, based solely on the facts. I'd explain that I wanted to discuss the matter in private, so they were the decision maker without anyone else complicating the matter. If they asked for my opinion, I would share it, but would only be forthcoming with the facts. I'd then ask if there was anything I could do to be of further help."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. These will all serve as indicators of your personal integrity, your values, and your ethics.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Obviously, this would be a serious situation that would require swift action and discretion. You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. There are some situations where it would be deemed prudent to approach the at fault co-worker first. But in this scenario, damage control should take precedent, and giving the coworker a heads up could solely serve in giving them time to cover their tracks and dispose of valuable information needed to repair the situation. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help.

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Anonymous Answer
Without a doubt, this is a case where I would take my colleague's misconduct to my manager immediately. We learned during training that we cannot share confidential information. They can compromise the security of the country and the people involved. If you do not act ethically, responsibly, and with integrity, you cannot work with the agency. I would write a report with all the details I know and ask that my identity be withheld.
Marcie's Feedback
Excellent! The interviewer will be pleased that you understand the importance of keeping certain information confidential. It sounds like you would handle this situation in a smart, thoughtful, and timely manner.
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Written by Kevin Downey
60 Questions & Answers • CBSA

By Kevin

By Kevin