How to Answer: What do you know about the Public Sector Values of the CBSA?
Advice and answer examples written specifically for a CBSA job interview.
8. What do you know about the Public Sector Values of the CBSA?
What You Need to Know
The values of the Canada Border Services Agency guide them in everything they do, and their hiring authorities want to ensure the person they hire already embraces their core values of respect, integrity, and professionalism. The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. Similarly, we can expect to be treated in accordance with these values by our colleagues and management.' These values represent what the CBSA cares about and what they believe. Take time to review and learn all such relevant information on their website.
Written by Kevin Downey on July 31st, 2022
How to Answer
As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. They will take the information you share and view it as a predictor of what to expect from your performance in the future. When answering a behavioral question, the STAR method is the recommended approach to organizing your answer. STAR is an acronym for Situation, Task, Action, Result, and is intended to help you frame and organize your response in a way that will resonate with your interviewer. So you would start by introducing the situation you faced and the task at hand. You would then present the action you took, why it was significant and how you came to deciding on this approach, and ultimately the result of your actions.
Written by Kevin Downey on July 31st, 2022
Answer Example
"I have read the vision statements of CBSA and understand that they are a critically important part of your agency's beliefs and identity. I plan to memorize them verbatim; however, what I can recall now is that CBSA acts as stewards and public servants, entrusted to care for public resources responsibly. You protect, serve, and uphold the laws of Canada with ultimate professionalism and integrity. It would be an honor to join this security agency, and I will come ready to uphold these standards at all times."
Written by Rachelle Enns on March 28th, 2020
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In my personal life, the values outlined (respect, integrity and professionalism) are what I aim to apply to my everyday life. These values have been instilled since I was little. Growing up with horses, it allowed me to gain respect for another creature that could not communicate verbally. This has lead to me carry out respect for others, and myself, through my whole life. Without those values having a weight in my daily life, it can allow disruption and poor choices to be made."
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