Senior Project Manager Mock Interview
Master 77 Senior Project Manager interview questions covering stakeholder management, risk mitigation, and delivery strategy.
Question 13 of 77
Imagine that an individual on your team is experiencing burnout. How would you handle this situation?
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Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
Burnout is a common issue that manifests itself during long projects or with stressed or bored team members. Interviewers ask this question to determine how a senior project manager would handle these sensitive situations.
Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
Remember to demonstrate your understanding that burnout can happen for many reasons. A project manager should take steps that align with the cause of the burnout scenario.
Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
"My approach depends on the individual, but there are a few key things I would do. First, I would bring the situation to light. I would ask the person how they are feeling and if there is anything I can do to support them. Sometimes all someone needs is to be heard and allowed to take a brief break to reenergize themself.
If the person feels burnt out because they have been working on the same thing for too long, I look for opportunities to shift work around on the team and let them take on a new challenge. Giving someone something fresh to focus on helps in many cases.
If they are burnt out due to stress, I work with them to get to the root of it. Sometimes we need support from additional resources, sometimes the person is not a good fit for the team, and sometimes they are ready to move on to another position. Depending on the cause, I work with them to develop a strategy to ensure their needs are supported and the team's needs are met simultaneously."
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