Sales Associate Mock Interview
Practice 32 Sales Associate interview questions covering customer service, product knowledge, and closing techniques.
Question 22 of 32
You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?
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Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
When answering this scenario-based question, you want to show your dedication to your job and the fact that you are flexible at work, within reason. If you have encountered this situation in the past, you can tell a brief story of how you handled the situation.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"If the Sales Associate meant to take over the next shift did not come to work, I would first report the situation to my manager. If the best solution was for me to stay and I was approved to work overtime, I would cover the shift. In my current position, this situation has occurred a couple of times. Both times I stayed late to cover the shift. Last week, I went to work on my day off to assist with staff shortages. I am always happy to help when I can."
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Anonymous Answer
If my replacement doesn't show up on time, I would love to take up his work depending on company policies. However, If I have any preplanned schedule I will explain my situation to my supervisor and ask him if he can provide the best possible alternative.
Chad's Feedback
Great! You demonstrate your commitment to the job and your willingness to go beyond the basic requirements of the role and lend a hand when required. If you have encountered this situation in the past, consider sharing a brief story with the interviewer about how you handled it.
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