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Sales Associate Mock Interview

Question 27 of 32 for our Sales Associate Mock Interview

Sales Associate was updated by on January 7th, 2022. Learn more here.

Question 27 of 32

You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?

"If the Sales Associate meant to take over the next shift did not come to work, I would first report the situation to my manager. If the best solution was for me to stay and I was approved to work overtime, I would cover the shift. In my current position, this situation has occurred a couple of times. Both times I stayed late to cover the shift. Last week, I went to work on my day off to assist with staff shortages. I am always happy to help when I can."

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How to Answer: You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?

Advice and answer examples written specifically for a Sales Associate job interview.

  • 27. You are scheduled to leave at 6 pm and your replacement doesn't show up. What would you do?

      How to Answer

      When answering this scenario-based question, you want to show your dedication to your job and the fact that you are flexible at work, within reason. If you have encountered this situation in the past, you can tell a brief story of how you handled the situation.

      Written by Rachelle Enns on February 19th, 2021

      Answer Example

      "If the Sales Associate meant to take over the next shift did not come to work, I would first report the situation to my manager. If the best solution was for me to stay and I was approved to work overtime, I would cover the shift. In my current position, this situation has occurred a couple of times. Both times I stayed late to cover the shift. Last week, I went to work on my day off to assist with staff shortages. I am always happy to help when I can."

      Written by Rachelle Enns on February 19th, 2021

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "If my replacement doesn't show up on time, I would love to take up his work depending on company policies. However, If I have any preplanned schedule I will explain my situation to my supervisor and ask him if he can provide the best possible alternative."

      Chad's Feedback

      Great! You demonstrate your commitment to the job and your willingness to go beyond the basic requirements of the role and lend a hand when required. If you have encountered this situation in the past, consider sharing a brief story with the interviewer about how you handled it.
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