Practice 32 Sales Associate interview questions covering customer service, product knowledge, and closing techniques.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer wants to know how much face time you have with your prospects. Express an interest and commitment to relationship-building and business development activities. Show that you nurture the sales process and your prospects. This activity is especially essential when working as a Sales Associate for higher ticket items such as jewelry, vehicles, art, and furniture. You can answer by describing what percentage of your day is spent prospecting and reaching out to your potential customers. Describe your method for reaching out, as well. Take the interview through your sales journey!

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my current position, I start each day with 30 minutes of phone calls to customers I met in the two weeks prior who did not purchase on their original visit. Then, when the doors to our store open, I focus solely on helping the customers who walk in. I am sure to be present with them, ask about their needs, and take their contact information if they are on the fence about a purchase. At the end of my day, I put these prospects into my database and enter them into my follow-up sequence. Since implementing this prospecting approach six months ago, my sales have increased by 27%."

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Written by Rachelle Enns
32 Questions & Answers • Sales Associate

By Rachelle

By Rachelle