Manager Mock Interview
Practice 32 Manager interview questions covering leadership, team dynamics, and strategic decision-making.
Question 28 of 32
Tell me about a time there was a serious conflict with your team. How did you resolve it?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
When cooperating with groups of people from different backgrounds with various work styles, conflict can arise. Give the interviewer a sense of how you handle conflict issues from a management standpoint. You can effectively achieve this goal with a story-based example. Think of a scenario when you witnessed conflict within your team. Explain the situation and the action you took to help the team come to a resolution. This example should outline for the interviewer exactly how you took the initiative to solve an immediate problem and prevent a greater issue that could have impacted your team and employer.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Last month, two of my team members were in a feud over a POS process that they were both misinterpreting. Normally, I do not get involved in the smaller conflicts as I believe that grown adults can iron things out without mediation, for the most part. This event was different. I called a meeting between the three of us and let them know they were both incorrect. They were a bit embarrassed about the whole event and allowed me to re-train them in the process the correct way."
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