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Adaptability

15 Interview Questions & Answers

1.
When you suffer a setback, how does that emotionally affect you and your work?
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The interviewer would like to know how you react when it comes to setbacks in the workplace. Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

1.
When you suffer a setback, how does that emotionally affect you and your work?
The interviewer would like to know how you react when it comes to setbacks in the workplace. Everyone handles the stress and disappointment of setbacks differently. Discuss with the interviewer how you typically cope with delays in the workplace.

Rachelle's Answer #1
"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"
Rachelle's Answer #2
"I allow myself a moment to be frustrated when a setback occurs, but never publicly. I may go for a quick walk on my lunch break, for instance. When a setback occurs, I prefer to take from the experience rather than have it take energy away from me."
Anonymous Answer
"It affects me emotionally and also has some effects on my job. However, I will try my best to control all unintended situations that cause problems."
Rachelle's Answer
Try focusing your response on a more positive aspect of change. Unfortunately this answer would create more questions than answers, and would be a red flag to the interviewer. I have provided an example for you.
"Setbacks can be emotional, especially because I put so much effort into what I do at work. I do my best to remain professional and in control in all situations, and am sure to learn a lesson from setbacks whenever possible."
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2.
When have you had to adapt to change in the workplace?
The interviewer would like to know about a time you were required to adapt to change in the workplace. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable. Talk to the interviewer about a time when you have had to adjust to changes on the job. How did you handle the transition? Was it a positive reaction?

Rachelle's Answer #1
"In my current role there is a lot of staff turnover when it comes to our management team. I have had to adapt to 3 new managers in the past four years. It is not the ideal situation, but I can adjust for the good of the team."
Rachelle's Answer #2
"Last year our company was sold to a competitor, and a lot of our management team changed hands. It was a lot of change to handle in a short time, especially being unsure of who to report to ahead of others. I am resilient, though, and have made the big changes work by keeping my head down and delivering great work, no matter who it goes to in the end."
3.
When have you had to change a major component of your project due to new information being presented?
The interviewer would like to know about a time that you had to change the path of a project due to new information. Being able to swivel the focus of your project is a necessary skill for success in most careers. Talk to the interviewer about a time when a significant change occurred on the job. How did you handle the implementation of the new information?

Rachelle's Answer #1
"Last year we saw new federal regulations come through which affected 80% of our ongoing projects. We had to adjust our plans quickly; however, we were able to deliver a timely product that met federal regulations."
Rachelle's Answer #2
"As an administrative professional, my projects are often derailed by other people's schedules running late, deliveries not arriving on time, or vendors not pulling through. Although I am not usually the lead on projects, I do put a great deal of finishing work on the projects that come out of our office so, when deadlines pass, it affects me as well. I keep a positive outlook and work very hard to exceed expectations wherever possible."
4.
What was the biggest change you have had to deal with in your career?
The interviewer would like to know the types of challenges you have had to face in your career. You need to show the interviewer that you can remain productive in the face of change and that you are resilient. Assure the interviewer that you can adapt to significant changes in a professional manner.

Rachelle's Answer #1
"The biggest change that I have faced in my career so far would be when my previous company went through a major merger. We had to adapt to new processes and management which was quite challenging. In the end, it worked out well for the company, in a financial perspective, so the changes were well worth the challenges we faced initially."
Rachelle's Answer #2
"The biggest change in my career was learning to report to an entirely new management team when we merged with a competitor. It's difficult to adjust, but I was able to keep an open mind, and met some great new people."
5.
When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
The interviewer would like to know about a time when you were asked to take on a task for which you knew very little. Have you ever had to take on a responsibility or a role that you felt was over your experience level? Talk to the interviewer about a time when you have dealt with this type of situation. Include the outcome, and what you learned.

Rachelle's Answer #1
"When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. I knew the basics but was certainly not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned she was very pleased with the progress that I made. This success resulted in a promotion!"
Rachelle's Answer #2
"I am often asked to perform tasks outside of my wheelhouse. These tasks include customer dispute resolution and interviewing potential new employees. I am a diverse employee and am happy to take on additional functions."
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