Design Consultant Mock Interview
Practice 30 Design Consultant interview questions covering portfolio presentations, client scenarios, and design methodology.
Question 20 of 30
How do you gain buy-in from your client when presenting a design concept?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
As a Design Consultant, you recognize the importance of working well with each client. The interviewer wants to hear that your clients are excited about the design ideas that you present. Share your approach when presenting design concepts, and discuss why your success rate with client buy-in is high. Be sure also to address how you troubleshoot a situation where the client is not buying into your design concept. Your reply's tone should be that you are accomodating and listen to your clients' needs and vision.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"By the time I am presenting a design concept, I will have had the opportunity to get to know my client quite well. We will have built a good rapport, allowing me to present in a way that speaks to their vision. Because of this approach, I have a high success rate when it comes to gaining client buy-in. I am not a 'salesy' type of designer and will present an idea or concept only after being confident that it will benefit my client. The clients' satisfaction is my number one priority, so if they are hesitant about a design, I will spend time asking specific questions surrounding their hesitation. Then, using this new information, I will look for a suitable alternative. It's important to offer choices; however, not too many options as that approach can also cause decision paralysis. In the end, my clients know that I have their best interest in mind and that I am passionate about bringing their design vision to life."
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By presenting my design concepts, I get a sound opportunity to get to know my clients quite well. I would ensure that my design concept fully speaks to my clients' visions, including addressing their pain points and meeting their expectations, and would present my concepts only after being confident that they would benefit my clients. Since I would always keep my clients' interests top priority, if they feel hesitant about buying in, I would spend time gathering more details, including asking questions about where their hesitations come from. Afterward, I would provide suitable alternatives for my clients. As a result, my clients know that I have their best interests in mind and would manage to bring their visions to real life.
Stephanie's Feedback
This is a very thorough, well-rounded response. You clearly show the situation, what you were called on to achieve, the actions you took, and the outcome. This response is very clear and easy to digest.
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