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Real Estate Receptionist Interview Questions

28 Real Estate Receptionist Interview Questions
Question 1 of 28
What does great customer service look like to you?
How to Answer
Answer this question by putting emphasis on respect, good communication and professionalism. You should always take time to carefully listen to customers and ensure you are a good representative of the company.

Answer Example
"Customer service involves professionalism, excellent communication and respectful interactions. It is imperative to always listen to what the customers have to say and take their perspective into consideration. It is furthermore mandatory to do your best to resolve their issues in a timely fashion."
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Question 2 of 28
What do you know about our company?
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How to Answer
Tell the interviewer about your knowledge of the company you applied for. It is imperative to always conduct your due diligence before an interview by reviewing the job description, company website and social media pages to familiarize yourself with the company and work involved. It is also important to show the interviewer you did not apply to the advertised position simply because you are looking for just any job, but that you wish to work for this company specifically.

Answer Example
"I reviewed the job description and website before this interview and know you are a company specializing in (X services you noticed on the company website). I am particularly excited about (X programs/initiatives) that I saw on your (website/social media pages) as I (X reasons you are excited about these programs/initiatives, such as passion or similar initiatives undertaken in school or volunteer capacity)."
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Question 3 of 28
Give me an example of when you received excellent feedback from a customer.
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How to Answer
Always review the job posting before an interview to familiarize yourself with the personality traits the employer is seeking. Answer this question by mentioning some of the familiarity traits listed by providing an example in a professional setting.

Answer Example
"I received excellent feedback from a customer while employed for (X company) as (X position title) (... X further information regarding the situation). The customer was particularly impressed by my ability to complete his project on a very short deadline while providing high quality services, and he did not hesitate to praise my work to my superior."
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Question 4 of 28
What is your greatest weakness, and what are you doing to improve in that area?
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How to Answer
Tell the interviewer your greatest weakness which can nevertheless benefit you in this position.

Answer Example
"I am sometimes overly independent and incredibly meticulous as I am used to completing projects on my own instead of delegating them, to complete them in a quicker fashion. But throughout my career, I have come to realize that I am working as part of a team of professionals who are as capable as I am and whose perspective can be greatly valuable. As such, I try to seek my colleagues' input as much as possible as we are all working to benefit the company."
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Question 5 of 28
Real estate is a very deadline driven industry. As such, tell me about your time management skills, and what you would do should you be unable to complete everything that was asked of you by the end of the workday.
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How to Answer
Answer this question by providing evidence of your time management skills.

Answer Example
"I frequently work on tight deadlines, which I throughly enjoy. To make sure I meet them, I anticipate and identify the most pressing project and use to-do lists and a calendar to keep track of all upcoming duties and important events. I review my list every morning and at the end of each day to ensure the duties assigned were completed in a successful fashion. I also do not hesitate to work overtime or delegate if necessary."
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Author of Real Estate Receptionist Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 10/11/2010
Last modified on: 08/30/2018

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About Real Estate Receptionist

August 26th, 2018

Real estate receptionists perform all the duties of a receptionist in any office but in the context of the real estate industry. Real estate receptionists work in a real estate office where they receive visitors, answer phone calls, answer real-estate related queries over the phone or by mail and liaise between the clients and employees. Strong organization, verbal and written communication and problem-solving skills are essential for this role as is attention to details and excellent customer service.

A high school diploma is the minimum requirement for anyone wishing to work as a real estate receptionist. Some of the larger real estate companies will also provide on-the-job training in the practices relevant to their organization. Obtaining a certification or associates degree in a related area can make it easier for you to find a high-paying job with an established real estate company. Experience in any role that involves customer service will boost your chances of getting a job as a real estate reception.

At the interview for a real estate receptionist job, the interviewer will ask you what you think makes you a good fit for this job. You will have to convince them that you can bring a unique set of skills to the job that they are not likely to find in other applicants. Your answers must demonstrate your confidence, communication skills, passion for the job and efficiency in multi-tasking. Do go for the interview unprepared. Reading through real estate receptionist mock interview questions will help you formulate answers that showcase your skills and expertise as a real estate receptionist.