angle-down MockQuestions MockQuestions
Sign in
Behavioral
Common
Competency
Leadership
Management
Problem Solving
Scenario Based
Teamwork
Telephone
Tough
View all Topics
Careers
Companies
Upgrade
Close

Real Estate Receptionist Interview Questions

28 Real Estate Receptionist Interview Questions
Question 1 of 28
What does great customer service look like to you?
How to Answer
Answer this question by putting emphasis on respect, good communication and professionalism. You should always take time to carefully listen to customers and ensure you are a good representative of the company.

Answer Example
"Customer service involves professionalism, excellent communication and respectful interactions. It is imperative to always listen to what the customers have to say and take their perspective into consideration. It is furthermore mandatory to do your best to resolve their issues in a timely fashion."
Next Interview Question
Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more topics
Question 2 of 28
What do you know about our company?
Professional Answers Preview
How to Answer
Tell the interviewer about your knowledge of the company you applied for. It is imperative to always conduct your due diligence before an interview by reviewing the job description, company website and social media pages to familiarize yourself with the company and work involved. It is also important to show the interviewer you did not apply to the advertised position simply because you are looking for just any job, but that you wish to work for this company specifically.

Answer Example
"I reviewed the job description and website before this interview and know you are a company specializing in (X services you noticed on the company website). I am particularly excited about (X programs/initiatives) that I saw on your (website/social media pages) as I (X reasons you are excited about these programs/initiatives, such as passion or similar initiatives undertaken in school or volunteer capacity)."
More professional answers available after the upgrade
Upgrade
Question 3 of 28
Give me an example of when you received excellent feedback from a customer.
Professional Answers Preview
How to Answer
Always review the job posting before an interview to familiarize yourself with the personality traits the employer is seeking. Answer this question by mentioning some of the familiarity traits listed by providing an example in a professional setting.

Answer Example
"I received excellent feedback from a customer while employed for (X company) as (X position title) (... X further information regarding the situation). The customer was particularly impressed by my ability to complete his project on a very short deadline while providing high quality services, and he did not hesitate to praise my work to my superior."
More professional answers available after the upgrade
Upgrade
Question 4 of 28
What is your greatest weakness, and what are you doing to improve in that area?
Professional Answers Preview
How to Answer
Tell the interviewer your greatest weakness which can nevertheless benefit you in this position.

Answer Example
"I am sometimes overly independent and incredibly meticulous as I am used to completing projects on my own instead of delegating them, to complete them in a quicker fashion. But throughout my career, I have come to realize that I am working as part of a team of professionals who are as capable as I am and whose perspective can be greatly valuable. As such, I try to seek my colleagues' input as much as possible as we are all working to benefit the company."
More professional answers available after the upgrade
Upgrade
Question 5 of 28
Real estate is a very deadline driven industry. As such, tell me about your time management skills, and what you would do should you be unable to complete everything that was asked of you by the end of the workday.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 6 of 28
Tell me the top three office related skills that you possess.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 7 of 28
What is your primary goal when answering the phone?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 8 of 28
Real Estate is a very fast paced environment with multiple tasks going on at a time. As such, tell me about your organizational skills.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 9 of 28
How would you describe your communication skills?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 10 of 28
Tell me about your professional experience against the position you applied for.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers

Author of Real Estate Receptionist Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
First written on: 10/11/2010
Last modified on: 08/30/2018

Related Career Interviews

Secretary
A secretary is a person whose work consists of maintaining files, operating telephones, typing letters and other clerical functions. These functions may be entirely carried out to assist one other employee ...
Bank Teller
A Bank Teller is typically the face of a bank as they handle transactions for the bank's majority of customers. Bank's want to hire positive and customer service friendly candidates when filling their ...
Receptionist
A Receptionist is an office worker in charge of handling phone calls and customer walk-ins. They greet clients and guests and arrange appointments. They typically work in a lobby setting or near an entrance ...
Customer Service Manager
Strong customer service is the cornerstone of any business and customer service managers are responsible for developing appropriate service policies and standards for the company they are employed with. ...
Office Clerk
Office clerks work in offices where they perform assorted administrative tasks, from answering the phone and taking messages to sorting and answering mail, data processing, filing, bookkeeping, and more. ...
Information Clerk
Information clerks work in an office environment where they are responsible for performing routine clerical duties. Their specific tasks depend on the industry they are working in as well as their employer's ...
Administrator Assistant
An Administrator Assistant is responsible for basic office duties. Typically they will perform such duties as entering payroll data, assist in processing payroll, track and review employee timesheets, ...
View More Careers
Question 11 of 28
As a Real Estate Receptionist you have many opportunities to improve company processes and customer service. In that respect, what is the biggest impact you have made in your most recent position?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 12 of 28
Tell me about your computer skills, including your proficiency in real estate programs and software.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 13 of 28
Tell me about your reception experience.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 14 of 28
Why do you want to work in real estate?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 15 of 28
Do you enjoy interacting with the public?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 16 of 28
Have you ever made an error as a Receptionist?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 17 of 28
Tell me about your educational qualifications, and how they will contribute to your success in this position.
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 18 of 28
In your opinion, what are the three most important skills that a Real Estate Receptionist should have?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 19 of 28
What is your greatest strength?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 20 of 28
We have a multi-line telephone system. How many lines are you accustomed to answering?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 21 of 28
What are your long term career goals?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 22 of 28
Describe a situation when you had an angry customer contact you. How did you or would you handle the situation?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 23 of 28
Why are you the best Real Estate Receptionist for us?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 24 of 28
How do you prioritize when you, for instance, have three phone calls on hold and a customer waiting in front of your desk?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 25 of 28
What are your short-term career goals?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 26 of 28
How would your former employer describe your work ethic?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 27 of 28
What motivates you in your professional life?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers
Question 28 of 28
Real estate never slows down. Are you able to work overtime, evenings, weekends, or holidays as needed?
Professional Answer
Want to see the answers?
Upgrade
Upgrade to view Answers

About Real Estate Receptionist

August 26th, 2018

Real estate receptionists perform all the duties of a receptionist in any office but in the context of the real estate industry. Real estate receptionists work in a real estate office where they receive visitors, answer phone calls, answer real-estate related queries over the phone or by mail and liaise between the clients and employees. Strong organization, verbal and written communication and problem-solving skills are essential for this role as is attention to details and excellent customer service.

A high school diploma is the minimum requirement for anyone wishing to work as a real estate receptionist. Some of the larger real estate companies will also provide on-the-job training in the practices relevant to their organization. Obtaining a certification or associates degree in a related area can make it easier for you to find a high-paying job with an established real estate company. Experience in any role that involves customer service will boost your chances of getting a job as a real estate reception.

At the interview for a real estate receptionist job, the interviewer will ask you what you think makes you a good fit for this job. You will have to convince them that you can bring a unique set of skills to the job that they are not likely to find in other applicants. Your answers must demonstrate your confidence, communication skills, passion for the job and efficiency in multi-tasking. Do go for the interview unprepared. Reading through real estate receptionist mock interview questions will help you formulate answers that showcase your skills and expertise as a real estate receptionist.

Print all Real Estate Receptionist Interview Questions