How to Answer: We expect our representatives to be ingrained in our sales-focused culture. If hired for this role, how would you learn and embrace our sales process?
Advice and answer examples written specifically for a TD Bank job interview.
12. We expect our representatives to be ingrained in our sales-focused culture. If hired for this role, how would you learn and embrace our sales process?
What You Need to Know
As an experienced loan or finance professional, your interviewer is likely very confident in the skills you would bring to the team. This question allows them to determine how you will fit into the unique culture of TD Bank's team. Because they are a sales-focused organization, your interviewer will expect anyone in this role to embrace that culture. In your answer, discuss your ability to partner with sales staff. Give your interviewer a sense of how you learn new processes, and don't hesitate to give an example from your past on how you've done this.
Written by Kevin Downey on February 28th, 2023
1st Answer Example
"I understand my role on the finance side is to provide customers with the best options so they walk out the door as lifelong customers. If hired for this role, I will take the time to fully understand your product line, costs, and typical financing procedures so I can hit the ground running in no time. In my current role, I communicate regularly with our sales staff, which helps provide the best customer experience possible and boost sales."
Written by Ryan Brunner on October 9th, 2020
2nd Answer Example
"I would fully expect that a good part of my orientation process into this role at TD Bank would entail a full education on the sales part of the business. I look forward to working closely with and learning from the boots-on-the-ground sales staff, as that would give me great insight into the customers I would be working with. From there, I would build relationships with the sales staff."
Written by Kevin Downey on February 28th, 2023