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Top 25 Bank Teller Interview Questions

Do you hand count or use the counting machine?
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Question 2 of 25
Describe a time when you really felt good about your workplace performance.
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You could discuss a time you achieved a significant goal or received an award for top performance. Talking about a time when you calmed an upset customer can be an excellent example for this question as well.
More Answer Examples
Entry Level Example
"I feel great about my workplace performance when I show up to work a little bit early, help my colleagues with their overflow work, and put a smile on my customers' face every day. I have a strong work ethic and look forward to putting this to work for your banking institution."
Experienced Example
"Last week I caught a major clerical error on an account of my favorite elderly client. She likely would not have noticed; however being on a fixed income, I know how important savings are to her. The error that I caught returned $500 to her savings account. She was so thankful."
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Question 3 of 25
A bank teller needs to be very detail oriented. Do you always double check or proofread your work?
Professional Answers Preview
"Spelling and grammatical errors are a pet peeve of mine. I will triple check my work if there is time! I feel that it is critical to submit error-free work."
Double checking and proofreading are essential parts of a job well done, especially when it comes to working with other people's wealth! Assure the interviewer that you are diligent when it comes to submitting good, clean, work.
More Answer Examples
Entry Level Example
"I am so accustomed to working under pressure and tight deadlines in university that I do forget to double check my work at times. This is a habit that I have consciously been working on to improve. When it comes to counting money and being present with my clients, that is never a concern."
Experienced Example
"I try to, but in today's quick response age, I know that I send emails with mistypes at times. With that said, I concentrate very well on reports and accuracy with my clients. Their money is important to them, and they need to feel comfortable with me handling their funds."
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Question 4 of 25
Give me an example of how you keep track of details while engaging in conversation?
Professional Answers Preview
"One way that I keep track of details while engaging in conversation with customers is to have a scratch piece of paper nearby to jot down notes. It helps me to keep track accurately while still allowing the customer to feel that I am engaging in the conversation."
Multi-tasking is a great skill to have as a bank teller, and the interviewer is hoping to hear that you are great at it! And, staying organized is critical. Share 1-2 strategies that you utilize to help you keep track of details during conversations with customers.
More Answer Examples
Entry Level Example
"If I am engaged in conversation, I will type a few notes quickly into my computer. The customer does not see the notes, and it's easy for me to reference during the conversation while remaining on task."
Experienced Example
"I have an excellent memory and can make frequent eye contact while still taking notes on the computer. This is a skill I have acquired during my many years' experience as a bank teller. I want my customers to feel they are being listened to."
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Question 5 of 25
Tell me about yourself.
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Question 6 of 25
What do you know about our banks culture?
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Question 7 of 25
What questions do you have for me?
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Question 8 of 25
What do you feel is the most important asset a bank teller must have?
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Question 9 of 25
What signs of trustworthiness have you demonstrated in the workplace?
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Question 10 of 25
How many years of cash handling experience do you have?
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Question 11 of 25
If you were CEO of your last banking company, what would you change?
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Question 12 of 25
Why did you leave your last job?
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Question 13 of 25
If asked, how do you believe your coworkers would describe you?
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Question 14 of 25
Customers can become upset if they wait in line too long. What techniques do you use to calm an angry customer?
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Question 15 of 25
How well do you know online banking?
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Question 16 of 25
How well do you think on your feet?
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Question 17 of 25
Do you know anyone that works in the banking industry?
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Question 18 of 25
What type of work environment do you dislike working in?
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Question 19 of 25
Why do you want to be a bank teller?
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Question 20 of 25
Do you enjoy socializing with customers?
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Question 21 of 25
Competition is tight for this role. Why are you better than our other applicants?
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Question 22 of 25
Would you mind working at another branch if needed?
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Question 23 of 25
How do you look for counterfeit monies?
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Question 24 of 25
Are you applying for any other jobs?
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Question 25 of 25
How would you rate your performance in this interview so far?
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User-Submitted Interview Answers

Question 1 of 25
Do you hand count or use the counting machine?
User-Submitted Answers
1.
I use hand count first and after I will use the counting machine to double check this money.
2.
I would like to manually count the money then use the counting machine to check.
3.
Use the counting machine.
4.
Yes, when I worked as shop manager in retails,
5.
I use the counting machine.
6.
I never used the counting machine before I used to count manually since I never worked at a bank before.
7.
I hand count and use the machine when counting a lot of money so as to verify the amount.
Question 2 of 25
Describe a time when you really felt good about your workplace performance.
User-Submitted Answers
1.
It was inventory time and I was nervous wondering what the result would come out to be.I felt good when I learned I achieved the goal of coming below the companies standard.
2.
Previously I worked as a cashier at Stine lumber and I had customer that received bad experience from associates they asked to help them I walked away from my register because I had no customer at the time and gave them the assistance they needed.
3.
Helping a customer and fulfilling their needs.
4.
I give 100% when it comes to customer service, It makes me feel good knowing that I have provided the information that the customers need, and have helped them with their needs. So helping customers every day puts a smile on me all the time.
5.
A time when There was. No any shortage.
6.
This past summer, while working at the Bentonville Community Center, one of my employees activated the Emergency Action Plan. I came out of my office to investigate to see what had happened. I looked to the corner of the facility to see an unconscious man. I ran to the situation to provide assistance in any way I could. By the time I had gotten over there, my employees had already taken the necessary steps to help the distressed patron. At the end of the day, he ended up being okay. I knew that I had prepared my employees well enough to handle any situation.
7.
Helping to satisfy peoples needs and to see that a problem or concern was fixed has been very fulfilling for me. So everytime I see my client leave with that kind of energy, I am rewarded.
8.
I feel good about the performance in my present job as I made year end making all the needed Numbers to aquire the bonus.
9.
Please a customer with a solution to his complaint.
10.
I really felt good about my job when I receive commendations coming from my boss and some advises that they have given me related to work.
11.
When my student became verbal; it was amazing to see how our hard work had resulted in a nonverbal -- not even scripting nonsensical words -- became verbal and is able to be taught how to ask for things.
12.
When my customer satisfy.
13.
Contest between production lines for best quality, production and attendance and I was the supervisor for winning team.
14.
Not a specific performance, but when I was working as a deli attendant I was regularly scheduled to run the entire deli by myself. It felt great knowing that my boss acknowledged my ironclad work ethic and trusted me enough to let me work an entire kitchen by myself!
15.
The time that give me a reward because of my high sales of am advantage card and less short of cash.
Question 3 of 25
A bank teller needs to be very detail oriented. Do you always double check or proofread your work?
User-Submitted Answers
1.
Keeping track of things I lay down and use, remembering where things go, sometimes labeling them.
2.
Paying close attention to details of something I am doing, researching what I need to do to get the job done correctly.
3.
I am a very organize person, a tidy desk is a tidy mind. I like to get thinks done ahead of schedule, I am always punctual and at times I write down task I need to complete so I can do so in the most effective timing.
4.
I can communicate effectively and professioally with customers and co-workers. I can count cash accurately and timeously under enormous pressure.
5.
Complete one task before moving on to another, keep money straight and oraganized, shred any un needed items immediately, proof your work.
6.
Very organized and methodical.
7.
Have everything in order.
8.
Leadership, applied wisdom, strategy, effective communication skills, speed optimization, the ability to look outside of the box and see things from all perspectives, and patience.
9.
I like to begin my day with a clean desk. Each day before leaving, I sort through anything that may have built up on my desk and file, put items in appropriate please and purge anything not needed. I make list and prioritize what needs to been done to make my day flow smoothly. I also pay all my bills on line to eliminate cluttter and reconcile my checkbook monthly. In addition to keeping a calendar of appointments and any up coming events. I have three children and organization is important to keep everything flowing.
10.
I like to organize things into binders and utilize my outlook calendar for appointments.
11.
I make sure at the beginning of everyday I plan how I want my day to go and make changes as the day goes.
12.
I always try my best to level the items and keep things in order or at the right place. And after finishing my task I always put things back in its right place.
13.
Have a note pad where to note down your to do list for the day or week.
14.
I always ensure that my work space is organized - I keep my tools and resources conveniently placed within arms reach so that I can efficiently work through my customers.
15.
I pride myself in keeping a binder for myself in order to stay organized, I try and keep my work station neat and organize my money.
Question 4 of 25
Give me an example of how you keep track of details while engaging in conversation?
User-Submitted Answers
1.
Listening to key words and finding if I have that common trait to communicate back to them.
2.
I'm a great multitasker so listening and working at the same time is no problem.
3.
I can work in multitask I m listening to the client while I m helping another client inquiries over the phone at the same time.
4.
I can speak and same time do my job.I have enough years experiense to work in hot situation.
5.
Listening to customers and retain details of the conversation.
6.
I try not to get distracted, so If I am working I try not to get into a conversation with an employee, and if I was to get into a conversation with a customer then I would stop what im doing and help them in any way possible and when I know that they are satisfied and done then I will go back to what I was doing.
7.
It's important to stay focused. What I tend to do it is let my eyes do the work and let my ears and mother conversate.
8.
I note everything down on paper.
9.
I like to think that I have a very good memory. During a conversation, I make sure to keep eye contact and engage myself adequately into the conversation.
10.
I normally make little notes. I also use memory to keep track.
11.
By making sure that all priorities are in order with important first.
12.
I I listen to the key points the individual needs and use those points to then help the person.
13.
I see to it that whenever i'm having conversation I make sure that I still have my attention to details about work by using my listening skill carefully and legibly.
14.
I make a mental note of keywords that will remind me of what the other individual said.
15.
Color of hair and eyes, height, what type of clothing and actions.
Question 5 of 25
Tell me about yourself.
User-Submitted Answers
1.
I'm a product consultant for the past 4 months, my jov is to handle customer with problem or enquiry.
2.
Tell me why we should hire you?
3.
Tell me about yourself.
4.
Divorced, one son, love to read, walk, volunteer my time when available to my local food bank and church functions.
5.
I am a swiched on team player and leader exhibitng counsious undersatanding of what drives the success of business, Icarry a wealth of experience form genesis bank. Currently am deploying my natural flair of customer services, sales and support with metbank, were I am responsible for cash handling, accuracy , customer services , after have been a servant for genesis bank for 9 years.
6.
Dedicated moviated always on time get along well with others know how to deal with conflict.
7.
Tell me about yourself.
8.
Ive been in banking for 10 years, I am dedicated, motivated and dependable. I love the bank environment. I would not see it any other way. I have a 4 year old son and spend most of my time outside of work making him happy.
9.
I would always make sure that I fully explained the situation, the policies behind my decision, and why those policies exist. Usually by the end of the conversation, the person could see the other side of the situation.
10.
I am a highly motivated person who loves a challenge and to give 100% to any task given to me.
11.
I am a hard worker. I do my very best all the time. I like to work with computers. I like working with others and helping others. I like to learn new things.
12.
I have worked at Liberty School for 12 years. During that time I have developed good organization skills, patience, relationships with this community through the students and parents. I am a people person, very friendly and out going.
13.
I am from Singapore. I studied bachelor's degree In accounts and economics. After my studies I worked in a big organization. Its given to me a opportunity to learn good customer service and admin work in finance. How to handle cash and accounts.
14.
I am a confident, and hardworking individual that appreciates honesty and integrity. I am also humble and persistent with the ability to reflect on my practice at all times.
15.
I have the experience in customer service in my previous job.
Question 6 of 25
What do you know about our banks culture?
User-Submitted Answers
1.
Well, I have worked for this company before. It was actually a great place to work, I learned alot, and was able to put my skills to work. I would like to come back and grow with this company long term.
2.
I'm looking forward to becoming an associate of this professional, strong bank who believes in assisting all associates in achieving their highest potential.
3.
Because this is avery prestigeous bank that offers high quality service to its customers and it would be of great pleasure to be aprt of that and to help to continue offer high quality servive to its customers.
4.
This bank is a well-established and it excels in customer service.
5.
Company looks organized and seems to reward employees for a job well done.
6.
I want to help others, I want to work with others, I like working with computers.
7.
I have seen how you treat customers and think I would fit in seanlessly here. It is clear that you all are customer driven and have a high stand of professionalism. I appreciate how team orientated the evironment is here.
8.
I like your bank servises.This bank one of famious bank he have huge customer servise market, he suggest diferent kind of bank products, it is camfortable for me to grow up in this bank.
9.
As a bank teller I see myself moving up in the company.
10.
Because of your bank is one of best In the US. And its good service to people. If I get a job in your bank, its good to improve my customer skills.
11.
It is one of the best and reputed banks in canada. I will find myself very lucky if I get the chance to work here.
12.
I believe I would go further with my skills in a banking environment and learn more to further my career.
13.
I have been on the other side of this banks counter and feel the teller has been very friendly and happy. I want to be a part of this.
14.
Your bank is a platform for me to achieve success.
15.
I understand that Founders is much more focused on customer service than sales and profit. I have always enjoyed helping others and knowing that my focus will be on customers is awesome. I don't want to work somewhere that is quick to turn on their customer.
Question 7 of 25
What questions do you have for me?
User-Submitted Answers
1.
Determination to achieve; excellent communication skills at all levels; positive attitude towards all and firm when I need to be.
2.
I do have alot of patience.
3.
Listening well, asking questions, detail oriented, neat, punctual.
4.
Good Communication within customer and make confident to them and have the best attitude and team work.
5.
Strengths are very good communication skills, dealing with customers on a daily basis, thinking on my feet and handling difficult situations.
6.
I have good communication skills. I believe that communication skills are crucial in every job, but especially in job like this one.
7.
I am a people person, very friendly and out going. I like to put people first and I can be counted on for giving outstanding customer service. I am very dtailed and I take my responsibilitits seriously and want to do what is best to help the company grow.
8.
My strengths are having patients, fallow direction, and have great math skills.
9.
My strenths is I have the ability and skills.
10.
Patience, accuracy, passionate about giving great customer service, I take opportunity as a learning experience and im not afraid to try new things.
11.
Neat , great customer service, organize.
12.
Why do you want to work here?
13.
What are your career options?
14.
Responsible, patience, people person.
15.
Love will find out the way.
Question 8 of 25
What do you feel is the most important asset a bank teller must have?
User-Submitted Answers
1.
Integrity and honesty.
2.
I believe that a bank teller should always be able to show the client what the bank's culture is about so that they may always return.
3.
Friendly with the customers and good servcie.
4.
Keeping their tills accurate and balanced.
5.
I feel the customer service is the most important part. I want to build a repor with the customer.
6.
Teller is the more asset to the teller see what customer need.
7.
The ability to sell anything while building relationships with new customers.
8.
Honesty and integrity, as well as a friendly manner while dealing with both clients and colleagues.
9.
I feel the ability to kindly decipher and meet a customers needs is one of the most important aspects of a teller position.
10.
Hard working and good customer service .
11.
Honesty accuracy and great customer service.
12.
Being accurate, helpful and friendly.
13.
Good communication skills and paying attention to detail.
Question 9 of 25
What signs of trustworthiness have you demonstrated in the workplace?
User-Submitted Answers
1.
I worked in retail, so trust was a huge issue. I had to be a reliable employee that my managers depended on and someone who they knew would not be dishonest with cash-handling or the product.
2.
Being in charge of a busy restaurant and taking care of customers and letting someone other than myself use the cash register.
3.
When trust exists in an organization, almost everything else is easier and more comfortable to achieve. One has to learn to trust someone else handling cash from the same register or to achieve budgeted sales especially in retail store.
4.
I was also so polite and kind that I never caused unwanted attention to myself.
5.
Working together and keep the work professional and not give any information about money to anyone.
6.
Being a reliable employee, dependable, going above and beyond for customers, & always being honest.
7.
Ive always worked with money never once had a issue.
8.
I have worked in education for 12 years and built trust with students and parents. Communcating with them and making sure everyone is on the same page.
9.
I had been faithful to the company I work for. I have never been accused of theft or any illegal activity.
10.
I have been working with cash since I was 16 I have always done right with taking deposits and night drops to the bank. Keeping confidential information between me and that person.
11.
I was Head of Division 8 years, I recive 5 State awards, 3 people awards.I create very important state act.
12.
My job requires me to be very confidential. I will not converse about customers transactions unless I neeed to.
13.
I give al my attention to a customer in front to give him or her exact figure.
14.
Being a manager gives one several opportunities to do something unethical without a chance of being caught. Having grown up the way I have, I have developed a good sense of morals which rule out any untrustworthy acts.
15.
I was trained in buidling relationships as it is a big part of the chosen career path. Thus, in face to face counseling sessions, it was and still is a big part of the helping relationship to move forward.
Question 10 of 25
How many years of cash handling experience do you have?
User-Submitted Answers
1.
About 3 years to handling cash.
2.
I have had four years of cash handling in a retail setting.
3.
I have handled cash for several years in the past.
4.
I have had several years of cash handling experience in my past.
5.
I have 1 month experience which I have attained when I was a clerk intern at endola circuit.
6.
I have had over 10 years in cash handling both in banking and in stores.
7.
I have had a little experience in 5 months.
8.
I have had jobs handling money since high school. I worked in a grocery store, restaurants, and education, where I would receipt field trips, fund raisers, and yearbooks.
9.
I have had jobs handling money since high school. I worked in a grocery store, restaurants, and education, where I would receipt field trips, fund raisers, and yearbooks.
10.
I have 1.5 years cach handling experience.But in 1.5 years I was sales specialist, make sales discuses, make agreement, gave invoice, check online banking.
11.
I've only had a few months training.
12.
I've been working as a restaurant cashier/waitress, as well as working with college projects with money handling skills involved for about 1 and half years.
13.
I have almost 2 years of experience.
14.
None, however, I am a quick learner and believe I would be a great teller.
15.
I have had the last 5 years cash handling.
Question 11 of 25
If you were CEO of your last banking company, what would you change?
User-Submitted Answers
1.
What are some of the aspects that you like about the job.
2.
Its depend on company polices and customers needs. I will think about company and clients benefits financially.
3.
I will try to provide the services in a way to the customers which is more convinent for them.
4.
I will try to provide the services in a way to the customers which is more convinent for them.
5.
Improve customer services.
6.
I have not worked for a bank . This would be my first bank position.
7.
I will make sure my company is doing good.
8.
This will be my first banking job.
9.
I wish I was CEO but I don't have that experience.
10.
Incourage the customers to use channels as solution.
Question 12 of 25
Why did you leave your last job?
User-Submitted Answers
1.
It was an internship.
2.
I was pregnant and was having complications with my pregnancy.
3.
I have not left my previous job.
4.
Looking for Better carreer.
5.
I loved my job, but I have had life changes recently and am now able to find a job with more flexible hours.
Question 13 of 25
If asked, how do you believe your coworkers would describe you?
User-Submitted Answers
1.
My boss at Kwik shop was very nice and helpful, she let me try new things and was patient and encouraging to me.
2.
One of our Minister of Education was very smart person.I like him becouse he is very punctual, he like to do job queklly, It was very interesting to work with him.That time I created 3 state programs, change basic education government designe, which higher teachers monthly paymants.
3.
When I was 17 I had my first job at mcdonalds, I loved it, I loved the work environment the customers personality, working there mad me a better person today, my favorite boss at mcdonalds was carlos, he could light up the room as soon as he walked in.
4.
He is very motivated person. He teaches me office environment skills. How become be a good employ for a company. What was my part of responsibility to grow company profit.
5.
My CEO was friendly and never put pressure on his staff and had a friendly atmosphere in the office which lead the staff to work at ease.
6.
I have actually enjoyed all my previous bosses.
7.
My favorite bosses would definitely be the ones at Cowfish. They will bend over backwards for you and you always feel like you can talk to them as a friend instead of just a superior!
8.
They are very friendly people on earth .
9.
My present supervisor just retired and she was very stern about company policy but also cares about how you were doing.
10.
Tafa, was a motivating, fair but firm boss.
Question 14 of 25
Customers can become upset if they wait in line too long. What techniques do you use to calm an angry customer?
User-Submitted Answers
1.
I would tell them that I apologize for the long wait and ask how may I assist them?
2.
I would be very nice, and not let there bad day or attitude get the better of me.
3.
I speak very friendly and apoligize for the wait.
4.
We r sorry have a issue r computer.
5.
First I apologize to costermer then I will try to do they transition fast.
6.
I am sure for the wait, how may I help you and when finished tell them to have a good day.
7.
Customers are always right will ask for forgiveness.
Question 15 of 25
How well do you know online banking?
User-Submitted Answers
1.
I'm very familiar with it, follow the steps that it gives you online and proceed with what you have to complete.
2.
I have many years banking on line my self. To be able to do my banking any time of the day is very convenience.
3.
Very well I use it all the time.
4.
Very well, I have account and always watch new programs, new procces.
5.
I will know pretty good in online banking skills.
6.
A bit I like to make payment for credit cards and other bills through online.
7.
I know it well as I use it daily.
8.
I love on line faster easy.
9.
Pretty well, I've only ever done business with online banks.
10.
I know internet banking and I use it.
Question 16 of 25
How well do you think on your feet?
User-Submitted Answers
1.
Great, at a previous job I was on my feet all day as a hairdresser and a shift manager for a restaurant.
2.
I am very good at assessing the situation quickly and coming up with a solution.
3.
I am good at assessing situations efficiently and effectively and come up with a solution to a customers problem quickly.
4.
Very quick to see the problem and find the solution.
5.
I think on my feet pretty well.
6.
Depending on the situation.
7.
I always respect my job and my responsibility.
8.
I think good on my feet. I always look for a solution to try and help the person.
Question 17 of 25
Do you know anyone that works in the banking industry?
User-Submitted Answers
1.
Yes, my cousin she has been a teller for many years after she was widowed.
2.
Yes I know people that work in the industry.
Question 18 of 25
What type of work environment do you dislike working in?
User-Submitted Answers
1.
Company that is trusted by clients.
2.
Someone who cares about its employees as well as the customers patronizing it.
3.
This is my ideal company.
Question 19 of 25
Why do you want to be a bank teller?
User-Submitted Answers
1.
People friendly person, pays attention to details, follow directions well.
2.
Besides being honest and.
3.
I am at a crossroads in my life, and would like to become a bank teller to determine if a career in banking would be a direction I would like to go into.
4.
This position is the right one for me, and the one I really one to be.
5.
I think being a bank teller would improve some of my skills,
6.
I want to be part of the banking team. I have many qualifications I am great with people and love working with money.
7.
I like to meet people I am people person I guess .
8.
I love dealing with customers and money.
Question 20 of 25
Do you enjoy socializing with customers?
User-Submitted Answers
1.
Yes I am a people person.
2.
A little to get to know them especially if the are in regularly.
Question 21 of 25
Competition is tight for this role. Why are you better than our other applicants?
User-Submitted Answers
1.
Can count back change without difficulty, work well with others, and great customer service skills.
2.
I feel that my years of banking experience and strong customer service skills are exceptional.
3.
I have excellent customer service. People love talking and being around me. I have a friendly disposition. I am also very dependalbe and work very hard.
4.
I believe my self I am very hardworking if you give me a chance I will prove you.
5.
I believe my cash handling skills are above average.
Question 22 of 25
Would you mind working at another branch if needed?
User-Submitted Answers
1.
No I wouldn't mind working at another location if need as long as it was within a certain distance.
2.
I don't mind I am happy to meet other branch staff.
Question 23 of 25
How do you look for counterfeit monies?
User-Submitted Answers
1.
I am going to report to the supervisor.
2.
By holding the bill up to the light or making a mark with a permanent marker.
3.
I look for the examples that have been shown to me.
4.
I hope we got thriving about this kind of money.
Question 24 of 25
Are you applying for any other jobs?
User-Submitted Answers
1.
Bank was robbed, we handed over money, stayed calm and then called police after he left.
2.
The bank I worked at was robbed, we handed over money, stayed calm and when safe to do so called police.
3.
Bank was robbed, we handed over the money, stayed calm and when it was safe to do so we called police.
4.
Yes, when I was 17 I dropped out, and I got a job, my very first job and I had a lot going on and it was just all going through my mind and I got distracted cause I was more worried about my personal thoughts then my performance at the job.
5.
Yes I have. I was serving a client who just had a parent pass away. I listened to her and figured out what would be the best option for this person as they were to upset. I helped her by giving her the first month free as she couldnt afford things and needed help till things were finalized.
6.
Sure many times I had stressful days . I got very good thriving from supervisor to deal this kind of situations.
Question 25 of 25
How would you rate your performance in this interview so far?

About Bank Teller

January 30th, 2017

A Bank Teller is typically the face of a bank as they handle transactions for the bank's majority of customers. Bank's want to hire positive and customer service friendly candidates when filling their teller positions. Having cash handling and being able to work under pressure are key selling points to land yourself a job as a bank teller.

When you are preparing for a teller interview, be sure to begin your preparation by researching the bank or credit union. Know what kind of values the company has and what type of culture they want to facilitate. Example, if on the banking career website, they stress an active and helpful environment within their bank, be sure to jot that down in your notes and base your interview theme around those skills. Next, rehearse from a list of customer service related interview questions. You will want to emphasize how you handle customer complaints and customer grievances in a calm and confident manner. Working within a bank requires direct interaction with your coworkers at almost all hours of the day. Be able to tell the interviewer how you enjoy working with others. The interviewer will most likely ask how you handle coworker disputes, be sure to have a definite answer that points to examples of when you were able to resolve a conflict. Lastly, be passionate about your opportunity to work for the company you are interviewing for. If you can, stress to the interviewer how you could see yourself as a bank manager in the future.

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