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Bank Teller Interview

25 Bank Teller Interview Questions

By: Rachelle Enns

Question 1 of 25
Do you hand count or use the counting machine?
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How to Answer
The answer is, you probably use both methods for counting cash. If you have handled money as the teller before, the odds are that you have utilized both. Many financial institutions have cash machines that even dispense the correct withdrawal amount for the customer, so you never touch the cash.

The interviewer wants to know what experience you have to ensure they provide you with the best training possible if you are selected for the job.

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Question 2 of 25
Describe a time when you really felt good about your workplace performance.
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How to Answer
You could discuss a time you achieved a significant goal or received an award for top performance. Talking about a time when you calmed an upset customer can be an excellent example for this question as well.

Question 3 of 25
A bank teller needs to be very detail oriented. Do you always double check or proofread your work?
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How to Answer
Double checking and proofreading are essential parts of a job well done, especially when it comes to working with other people's wealth! Assure the interviewer that you are diligent when it comes to submitting good, clean, work.

Question 4 of 25
Give me an example of how you keep track of details while engaging in conversation?
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How to Answer
Multi-tasking is a great skill to have as a bank teller, and the interviewer is hoping to hear that you are great at it! And, staying organized is critical. Share 1-2 strategies that you utilize to help you keep track of details during conversations with customers.

Question 5 of 25
Tell me about yourself.
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How to Answer
Many interviewers will start off with this question, which could throw you off a bit. You've done all of this research on the company but have you prepared to talk about yourself?

The interviewer is looking for relevant information to the position for which you applied. Respond by mentioning your education, how many years of experience you have in your field, and be sure give some details about your most current position. Conclude your response with a statement about what you are looking for in a position at this time.

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Writers for Bank Teller Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 01/12/2011
Last modified on: 08/22/2018

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About Bank Teller

January 30th, 2017

A Bank Teller is typically the face of a bank as they handle transactions for the bank's majority of customers. Bank's want to hire positive and customer service friendly candidates when filling their teller positions. Having cash handling and being able to work under pressure are key selling points to land yourself a job as a bank teller.

When you are preparing for a teller interview, be sure to begin your preparation by researching the bank or credit union. Know what kind of values the company has and what type of culture they want to facilitate. Example, if on the banking career website, they stress an active and helpful environment within their bank, be sure to jot that down in your notes and base your interview theme around those skills. Next, rehearse from a list of customer service related interview questions. You will want to emphasize how you handle customer complaints and customer grievances in a calm and confident manner. Working within a bank requires direct interaction with your coworkers at almost all hours of the day. Be able to tell the interviewer how you enjoy working with others. The interviewer will most likely ask how you handle coworker disputes, be sure to have a definite answer that points to examples of when you were able to resolve a conflict. Lastly, be passionate about your opportunity to work for the company you are interviewing for. If you can, stress to the interviewer how you could see yourself as a bank manager in the future.