Bank of the West Mock Interview

To help you prepare for a Bank of the West job interview, here are 27 interview questions and answer examples.

Bank of the West was written by on October 9th, 2020. Learn more here.

Question 1 of 27

Do you have any experience or knowledge in detecting counterfeit cash or checks?

Over the years, the banking and retail industries have had to invest a lot into the detection of fraudulent checks and counterfeit money as fraudsters have become more and more savvy in the making their counterfeit currency look more real. If you don't have direct experience working with the different detection techniques, be sure to do as much research as possible prior to your interview to speak knowledgeably about the different ways money is being counterfeited and the steps banks are taking to counteract it. If you do have knowledge and experience, be sure to talk about they things you've used to help prevent the passing of counterfeit money up to this point in your career.

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27 Bank of the West Interview Questions & Answers

  • 1. Do you have any experience or knowledge in detecting counterfeit cash or checks?

  • 2. What is the greatest challenge you have faced in your career so far? How did you overcome it?

  • 3. If hired for this role with Bank of the West, how would you handle a large workload of clients working through a mortgage process?

  • 4. What are one or two of the aspects that you think you would love about our Teller job at Bank of the West?

  • 5. What are your thoughts on working in a position here at Bank of the West that had a lot of routine tasks each day?

  • 6. What do you know about our services here at Bank of the West and why do you feel we'd be a great place to work?

  • 7. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 8. What would you do if you saw a colleague breaking company policy? What if they were stealing something as little as $5?

  • 9. What ideas could you bring to Bank of the West to help grow revenue in this branch?

  • 10. Customer service is the name of our game at Bank of the West. If hired for this role, how would you be able to provide the best customer service possible to our clients?

  • 11. How do you respond to problems that require a quick solution?

  • 12. The next Branch Manager that we hire here at Bank of the West needs to be adaptable and flexible as our market demands change over time. What have you done in recent years to promote your own personal and professional development to promote adaptability

  • 13. We pride ourselves on teamwork here at Bank of the West and this role in Client Services relies on teamwork. What are the top qualities you would bring to a team based atmosphere here?

  • 14. In your mind, why is it important that Bank of the West focuses on customer service?

  • 15. How do you define success?

  • 16. The clients of a financial firm like Bank of the West can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?

  • 17. If a customer at Bank of the West had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

  • 18. Where do you see yourself in five years?

  • 19. If working here at Bank of the West in this role and you found a more efficient way of handling a job duty or process, what steps would you take in order to ensure that your idea was heard?

  • 20. Describe a difficult problem and how you approached it.

  • 21. Suppose you were on the job here at Bank of the West and a customer came in to complain about a fee charged for an overdrawn account. How would you handle the situation with that customer?

  • 22. In your own personal life, what banking products do you use and what benefits do you see in using them?

  • 23. As a Personal Banker at Bank of the West, how would you select products to suggest to our customers?

  • 24. At Bank of the West, we value diversity in our customer base and on our team. How do you work effectively with people from different backgrounds ?

  • 25. What is your experience in managing an overall performance appraisal process for your staff?

  • 26. Tell me about a time when you showed integrity in your work.

  • 27. Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?