Santander Bank Mock Interview

To help you prepare for a Santander Bank job interview, here are 27 interview questions and answer examples.

Santander Bank was updated by on October 7th, 2020. Learn more here.

Question 1 of 27

Why do you want to pursue a career in the banking industry?

"I am passionate about the field of finance and accounting, mixed with an unwavering passion for quality customer service. The banking industry allows me to tap into both areas and have a lot of fun making positive customer experiences along the way."

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27 Santander Bank Interview Questions & Answers

Below is a list of our Santander Bank interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. Why do you want to pursue a career in the banking industry?

  • 2. If a client here at Santander Bank were to be denied the financing that they desire, how would you handle that situation?

  • 3. Talk about a time you had to handle failure at any point in your career. How did you handle that situation and move forward with confidence?

  • 4. How do you respond to problems that require a quick solution?

  • 5. On the finance side of Santander Bank, we expect our representatives to be ingrained in our sales focused culture. If hired for this role, how would you learn and embrace our sales process?

  • 6. Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?

  • 7. To get to know what type of leader we'd be hiring at this branch of Santander Bank, how would you describe your management style?

  • 8. What is one unique skill that you will bring to our loan processing team here at Santander Bank?

  • 9. What experience do you have working on an advanced phone system and what skills do you have that you feel would be essential to work with our clients over the phone?

  • 10. What is your experience in managing an overall performance appraisal process for your staff?

  • 11. Tell me about a time when you showed integrity in your work.

  • 12. How would you respond to a customer complaint?

  • 13. If you were on the job here at Santander Bank and a customer came to you with a very odd request that you did not know the answer to or how to solve, how would you handle that situation?

  • 14. How would you rate your comfort level receiving money and counting back many to our customers here at Santander Bank?

  • 15. How do you check your work for accuracy?

  • 16. How do you build rapport with those that you work closely with?

  • 17. If hired for this role with Santander Bank, how would you handle a large workload of clients working through a mortgage process?

  • 18. What do you want to accomplish at Santander Bank?

  • 19. What ideas could you bring to Santander Bank to help grow revenue in this branch?

  • 20. Have you ever operated a currency counting machine or a coin counter?

  • 21. Talk about a time where you felt overwhelmed by your job duties. What did you do to stay organized and on track with everything happening?

  • 22. Talk about your experience in mortgage loan closing. How would this experience be beneficial to our team here at Santander Bank?

  • 23. The banking industry can be stressful. Tell me about a time when you worked in a high-pressure situation.

  • 24. Here at Santander Bank, part of your job will entail talking to our customers about sensitive and confidential information. How will you handle these situations if offered this position?

  • 25. At Santander Bank, we are building a very team based culture. If hired for this position, what would you be able to contribute to this team based culture?

  • 26. Where do you see yourself in five years?

  • 27. Talk about a time you had to communicate with a colleague or customer that was unhappy. What were the keys to making the situation better for all involved?