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Standard Chartered Mock Interview

To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples.

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Question 1 of 27

What data entry skills have you accumulated throughout your career and earlier education?

As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. While you may not have direct experience with banking specific software and data entry into those programs, your interviewer knows that skills you have built elsewhere can easily transition here to this role with ease. Talk about the experience you have with data entry in any previous positions that you've held. Talk about specific program that you have experience with and remind your interviewer that you are very easily trainable on new systems. If you know your words per minute typing skills, now is a good time to bring that up as well.

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27 Standard Chartered Interview Questions & Answers

  • 1. What data entry skills have you accumulated throughout your career and earlier education?

  • 2. Give an example of a prior job duty you held that required serious organizational skills. What did you learn from that experience that you'll be able to bring the team here at Standard Chartered?

  • 3. Where do you see yourself in five years?

  • 4. As a Personal Banker with Standard Chartered, why is providing tailored customer service important? How would you make this a priority if hired for this role?

  • 5. Describe a difficult problem and how you approached it.

  • 6. If a customer at Standard Chartered had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

  • 7. Our clients here at Standard Chartered expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

  • 8. If you were having an interaction with a client here at Standard Chartered and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

  • 9. How do you work in environments with people who are different from you?

  • 10. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 11. Tell me about a written project you had to tackle during your career. What skills did you use to ensure that your writing was error free?

  • 12. Accuracy is of utmost importance to the customers here at Standard Chartered. Have you ever had a time where you had a to admit to a mistake on the job surrounding accuracy?

  • 13. What is the greatest challenge you have faced in your career so far? How did you overcome it?

  • 14. How do you respond to problems that require a quick solution?

  • 15. Do you have any experience in handling and working with large amounts of money?

  • 16. Do you have any experience working with banking teller software?

  • 17. If a customer posed a problem that you were unable to solve on your own, how would you handle that situation?

  • 18. Tell me about a time when you showed integrity in your work.

  • 19. How do you check your work for accuracy?

  • 20. At Standard Chartered, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

  • 21. Talk about a time you had to work with a difficult team member. How did you handle that situation and what was the key for you to make things work with them?

  • 22. How do you define success?

  • 23. If you were on the job here at Standard Chartered and noticed that a change in process or procedure could be beneficial, how would you approach that with your supervisor?

  • 24. What is one way that you would help provide great customer service in our branch here at Standard Chartered?

  • 25. As a Personal Banker at Standard Chartered, how would you select products to suggest to our customers?

  • 26. What is your experience in managing an overall performance appraisal process for your staff?

  • 27. Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?