Standard Chartered Mock Interview

Practice 27 Standard Chartered interview questions covering global banking, regulatory insight, and client relationship skills.

Question 1 of 27

Do you have any experience in handling and working with large amounts of money?

How to Answer
Example Answer
Community Answers

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

This role as a Teller with Standard Chartered will at times put you in charge of handling and accounting for large sums of money. While your interviewer can likely assume any experience you have based on your resume, they'll be looking to hear directly from you what experience you do have in doing this. While you talk openly and honestly about your experience, or even lack thereof, make sure to talk about the importance of accuracy and security surrounding the handling of large amounts of cash. Your interviewer will be looking to hear that you take both of these points very seriously if you are hired for this role.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"As you can see from my resume, my retail experience heavily involved running a till in a very large department store for six to eight hour shifts. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. Then, at the end of each shift, I had to tally all cash and checks in my drawer and balance against my receipt log for the shift. Especially around the holidays, I was often handling drawers with over 10,000 cash in them at the end of my shift. From the start of that job, I was trained on and have always prioritized being very safe with my cash register, never leaving it unlocked and unattended. As well, the skills that I learned in tallying my drawer quickly at the end of each shift would be very beneficial in this role for me."

Write Your Answer

0 - Character Count

Previous Question Next Question

27Standard Chartered Interview Questions & Answers

1.Do you have any experience in handling and working with large amounts of money?

2.Walk me through your thought process when delegating responsibilities to others that you are responsible for. What are the important factors that influence your decisions?

3.What is your experience in managing an overall performance appraisal process for your staff?

4.As a Personal Banker at Standard Chartered, how would you select products to suggest to our customers?

5.What is one way that you would help provide great customer service in our branch here at Standard Chartered?

6.If you were on the job here at Standard Chartered and noticed that a change in process or procedure could be beneficial, how would you approach that with your supervisor?

7.How do you define success?

8.Talk about a time you had to work with a difficult team member. How did you handle that situation and what was the key for you to make things work with them?

9.At Standard Chartered, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

10.How do you check your work for accuracy?

11.Tell me about a time when you showed integrity in your work.

12.If a customer posed a problem that you were unable to solve on your own, how would you handle that situation?

13.Do you have any experience working with banking teller software?

14.What data entry skills have you accumulated throughout your career and earlier education?

15.How do you respond to problems that require a quick solution?

16.What is the greatest challenge you have faced in your career so far? How did you overcome it?

17.Accuracy is of utmost importance to the customers here at Standard Chartered. Have you ever had a time where you had a to admit to a mistake on the job surrounding accuracy?

18.Tell me about a written project you had to tackle during your career. What skills did you use to ensure that your writing was error free?

19.Tell me about your favorite manager. What did you enjoy most about working with them?

20.How do you work in environments with people who are different from you?

21.If you were having an interaction with a client here at Standard Chartered and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

22.Our clients here at Standard Chartered expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

23.If a customer at Standard Chartered had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

24.Describe a difficult problem and how you approached it.

25.As a Personal Banker with Standard Chartered, why is providing tailored customer service important? How would you make this a priority if hired for this role?

26.Where do you see yourself in five years?

27.Give an example of a prior job duty you held that required serious organizational skills. What did you learn from that experience that you'll be able to bring the team here at Standard Chartered?