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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Being a skilled written communicator often translates to having strong attention to detail and ensuring the message you send is the message that is received in the clearest words possible. When sharing data, this is especially important. So whether you prefer to communicate verbally or through the written word, convey your skill level and willingness to over-perform in either mode, regardless of your preference.

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I prefer verbal communication because a lot can be misread with written communication due to lack of tone, fluctuation, expression, and body language. I will always choose a face-to-face conversation whenever possible."

Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I like to leverage both methods of communication when dealing with business. Sometimes, situations call for verbal communication, and other times, written. As a rule of thumb, I practice verbal communication with written follow-up. Utilizing multiple methods creates repetition and therefore change."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I consider myself competent in either. It depends on the context or situation. For example, if there is no need for written documentation, and it seems expeditious to talk to someone in person, I would prefer that mode. But if there is something that needs to retain a record or would reduce rework by having everything in writing, I would certainly choose that mode of communication. Whatever I need to do to get the job done right, that would I would prefer."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
As stated in one of their blogs: "Communication skills are an important factor in business decisions and a driver of successful business outcomes. Good communication often tops the list of skills employers look for, no matter the job or industry. How well you communicate affects everything, from small interactions with coworkers to the closing of large deals. And it's a critical skill. Communication is key. Good communication can help us make decisions that best serve our collective goals."

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Written by Kevin Downey
35 Questions & Answers • IBM

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