"I have been a client of IBM in the past and can truly say that positive communication with your clients makes you the most popular choice in the area. I am confident that my communication skills will work well here because I focus on simple solutions, easy-to-understand language, and a friendly tone."

"I feel confident in my communication skills. I am skilled at nondefensive communication. I am a great active listener and reflective listener. I am empathetic, and when the person I communicate with isn't as skilled, I am always more than happy to meet them more than halfway."

Here are some excerpts from one blog on their site: "We succeed when we listen well, offer valuable insights, and make space for all voices to be heard. Be authentic. Build conditions of trust. The conditions of trust are grounded in communication. Be respectful, selfless, empathetic, and clear. Provide a sense of purpose, fight for your people, and do all of this with high ethical standards. Listen more than you talk. Listening is a valuable skill. Reflective listening refers to the ability to listen to someone and then reflect back that person's point of view. It helps confirm what has been said and correct any miscommunications. This kind of purposeful listening can facilitate mutual understanding and better outcomes. When it's your turn to speak, offer thoughtful, prepared, well-organized, concise verbal communications. Everyone can contribute to more thoughtful exchanges by thinking ahead and speaking only when we have something of value to add. Make room for diverse voices. Effective communication in a business requires making space for all voices to be heard, not just those with the most power."