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Amazon Program Manager Mock Interview

Question 1 of 60 for our Amazon Program Manager Mock Interview

Amazon was updated by on November 21st, 2022. Learn more here.

Question 1 of 60

What strategies do you lean on the most to develop relationships with your stakeholders?

Some of the most important work a program manager can do is develop and nurture strong relationships with their stakeholders. Interviewers ask this question to learn more about a candidate's approach to this critical aspect of their work.

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How to Answer: What strategies do you lean on the most to develop relationships with your stakeholders?

Advice and answer examples written specifically for an Amazon job interview.

  • 1. What strategies do you lean on the most to develop relationships with your stakeholders?

      Why the Interviewer Asks This Question

      Some of the most important work a program manager can do is develop and nurture strong relationships with their stakeholders. Interviewers ask this question to learn more about a candidate's approach to this critical aspect of their work.

      Written by Karrie Day on November 29th, 2022

      Remember To

      Remember to go beyond the basic activities of regular check-ins, or friendly outreach emails. Program managers are expected to have advanced stakeholder and customer satisfaction skills. They are expected to lead by example in this space and give their customers and stakeholders a reason to come back as new opportunities arise.

      Written by Karrie Day on November 29th, 2022

      Answer Example

      "I use the typical outreach methods that are standard relationship development tools. However, I use intuition and empathy to go beyond what is customary. I like to work with each stakeholder as an individual. I get to know them, their working style, and a bit about them personally. I cater my approach to their personality and their needs. When they need more attention because we are in a critical phase, I reach out more. When they indicate they need to vent, I listen. When they are busy with other things, I give them space. Essentially, I follow the platinum rule which states that you treat others the way they would like to be treated.

      The other thing I do regularly is work incredibly hard to meet the commitments my teams make, be as transparent as possible, and demonstrate integrity at all times. These behaviors are critical in establishing the trust with stakeholders and clients that I am known for in my current role."

      Written by Karrie Day on November 29th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I view my approach to be two-fold. First I like to take time to meet with stakeholders to be properly introduced. I get great satisfaction from building rapport with those I work with. Getting to know them personally and professionally builds trust and gives me insight into how they can provide value to me and I to them.

      Secondly, relationships are bolstered by continual interactions and experiences with stakeholders. As we work together, I like to be candid about how things went to demonstrate curiosity and accountability. This openness tends to drive trust."

      Marcie's Feedback

      Great! Your two-pronged approach is a good one. Has it been effective in the past? Can you provide an example of a time when you developed a strong relationship with a stakeholder? Prove to the interviewer that you are capable in this area. Good job!
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