Communication is key at Amazon and we seek program managers with excellent written and verbal skills. Describe the last major presentation you delivered.
Presentation and communication skills are critical to the success of Amazon program managers. Many program manager roles at Amazon are remote and require the ability to bridge together globally distributed team, partner, and customer perspectives. This question is asked to determine if a candidate's presentation experience is a fit for the scale of the work they will be expected to perform regularly at Amazon.
Remember to describe your audience in addition to the subject of the presentation you delivered. Also, it is important to discuss the medium in which the presentation was given. Amazon employs a large remote workforce, and expects candidates to be comfortable delivering presentations online as well as in person.
"I was recently asked to review the operations of a media production group within the company I work for. They were considering an overhaul of their scheduling, payroll, and reporting processes and asked my team to do the high-level discovery before engaging with vendors to discuss solution options.
I presented the discovery findings to a group of senior executives from their operations group as well as senior executives from another similar business unit that was also interested in overhauling their operations. My senior management was included as well.
The presentation was given remotely and included a review of what was currently working well, areas of improvement, quick hit opportunities that could be immediately implemented, and a high-level strategic plan for improvement. We discussed a mix of workflow changes and technology improvement options as well as the high-level estimates for the cost and ROI for each.
The presentation was a success and the executives appreciated the care my team took to understand the operations of their teams. I was able to accurately articulate their needs and focus on the areas that represented a viable value stream, and there are now several projects in flight that align with the recommendations I gave during the presentation."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
At Microsoft, I delivered pre-event logistics meetings. These were done virtually using Microsoft Teams, for which I also created the calendar invites and managed them.
These meetings were to communicate Event expectations such as which hiring managers were aligned with which teams.
Marcie's Feedback
Nice! It's great that you have experience in this area; the interviewer will appreciate that. Can you talk specifically about one of those presentations and how it went? Did anyone give you positive feedback afterward that you can mention? Also, discuss your strengths with confidence. Are you excellent at preparing, organizing, and creating presentations? Are you a charismatic and engaging speaker? Do you excel at writing? Highlight the skills and qualities you possess that show you're a great fit for this role. Good job!
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