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Amazon Program Manager Mock Interview

Question 5 of 60 for our Amazon Program Manager Mock Interview

Amazon was updated by on November 21st, 2022. Learn more here.

Question 5 of 60

What are some of the methods you use to deliver effective communication?

"I use several methods to communicate effectively with my fellow team members, my partners, my management and my clients. First, I take the time to get to know the people I communicate most frequently. I customize my approach to match what works best for them as much as possible. I find that the effort I take in that area is often appreciated and helps to minimize confusion and miscommunication.

Second, I rely on direct, concise, and headline-driven communication. I make sure the key points are highlighted and easy-to-follow. I then back up my points with additional information as necessary.

Lastly, I am authentic and empathetic in my approach. This helps to build trust and opens the door for balanced and healthy two-way communication. I am honest when I disagree, and I commit to my views. However, I remain open to the ideas of others and I am comfortable admitting when I am wrong."

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How to Answer: What are some of the methods you use to deliver effective communication?

Advice and answer examples written specifically for an Amazon job interview.

  • 5. What are some of the methods you use to deliver effective communication?

      Why the Interviewer Asks This Question

      Large enterprises such as Amazon rely on the communication skills of their employees. This is especially important for those who work in a leadership capacity and have responsibility for communicating information regarding large-scale programs. Interviewers ask this question to ensure the candidate they select has an effective communication strategy that will add value immediately if hired for the program manager position.

      Written by Karrie Day on November 29th, 2022

      Remember To

      Remember to review Amazon's leadership principles prior to your interview. The Amazon jobs website offers clear expectations about the values and characteristics they seek in the leaders they hire. Several of those attributes are directly applicable to effective communication skills. Demonstrating that your communication style is in line with the leadership culture at Amazon may help you to stand out in a large pool of candidates.

      Written by Karrie Day on November 29th, 2022

      Answer Example

      "I use several methods to communicate effectively with my fellow team members, my partners, my management and my clients. First, I take the time to get to know the people I communicate most frequently. I customize my approach to match what works best for them as much as possible. I find that the effort I take in that area is often appreciated and helps to minimize confusion and miscommunication.

      Second, I rely on direct, concise, and headline-driven communication. I make sure the key points are highlighted and easy-to-follow. I then back up my points with additional information as necessary.

      Lastly, I am authentic and empathetic in my approach. This helps to build trust and opens the door for balanced and healthy two-way communication. I am honest when I disagree, and I commit to my views. However, I remain open to the ideas of others and I am comfortable admitting when I am wrong."

      Written by Karrie Day on November 29th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "My communication methods differ depending on the situation and audience because I think it is important to choose a communication style that fits the audience and situation. In my previous role, I used program updates, documents, and meetings to communicate depending on what and who I am communicating."

      Jaymie's Feedback

      Excellent!

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