Amazon Program Manager Mock Interview
Master 60 Amazon Program Manager interview questions covering leadership principles, cross-functional collaboration, and delivery metrics.
Question 27 of 60
Our program managers are sometimes involved in large third party solution purchases. What experience do you have working with vendors?
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60Amazon Interview Questions & Answers
Situational
1.Describe a time when you leveraged data-driven metrics to identify and implement an improvement in a professional setting.
Discovery
2.Please describe your experience managing projects and programs.
Competency
3.What types of activities do you feel would be involved in owning the strategy for program of work at Amazon?
Behavioral
4.What are some of the methods you use to deliver effective communication?
Discovery
5.What project management methodologies do you have experience with?
Discovery
6.How many projects do you typically manage concurrently?
Competency
7.What should be included in a well formulated project charter?
Discovery
8.What strategic planning methods do you have experience facilitating?
Discovery
9.Do you have experience managing globally distributed teams?
Discovery
10.Do you have experience leading technology development projects? If so, can you describe the types of projects and the functions you performed.
Competency
11.How would you define the relationship between a vision, goals, and strategy?
Situational
12.How would you add value to the teams you will work with at Amazon within your first sixty days after being hired?
Situational
13.Describe a time when you had to sacrifice quality due to budgetary, resource, or time constraints.
Discovery
14.Please describe your management style.
Behavioral
15.Program managers at Amazon are expected to operate with minimal guidance. How do you feel about working mostly autonomously?
Discovery
16.As an Amazon program manager, we ask that you have strong executive presence. What qualities do you feel you have that would contribute to that?
Behavioral
17.What are some ways you would coordinate and drive accountability across the various groups within your programs?
Behavioral
18.This is a fully remote position, and the members of the teams within the program you are responsible work remotely. How do you plan to stay connected to your teammates and stakeholders as a program manager at Amazon?
Competency
19.At Amazon, we work in a fast-paced environment with a high rate of change. How do you perform an impact assessment to the strategic plans you are responsible for when significant changes arise?
Discovery
20.We strive to hire top talent at Amazon. What are some ways you feel you can help us raise the bar?
Competency
21.At Amazon, we leverage our Leadership Principles every day. Can you name three of them?
Situational
22.What unites Amazon employees across teams and geographies is that we are all striving to delight our customers and make their lives easier. As a Program Manager at Amazon, how do you feel you could contribute to that common goal?
Discovery
23.Communication is key at Amazon and we seek program managers with excellent written and verbal skills. Describe the last major presentation you delivered.
Competency
24.We are seeking a program manager who is comfortable delivering end-to-end project management. What does end-to-end mean to you?
Discovery
25.What types of data analytic tools do you have experience using?
Situational
26.One of our leadership principles is frugality. Can you describe a time when you were able to achieve more with less?
Discovery
27.Our program managers are sometimes involved in large third party solution purchases. What experience do you have working with vendors?
Discovery
28.What types of resources have you have financial responsibility for?
Discovery
29.What excites you about the opportunity to work at Amazon?
Behavioral
30.What strategies do you lean on the most to develop relationships with your stakeholders?
Role-Specific
Selling Partner Support
31.As a Selling Partner Support team Program Manager, we work hard to anticipate the needs of our sellers in advance. Describe a time when you correctly anticipated a client need and worked with a team to implement the solution in advance.
Role-Specific
Selling Partner Support
32.Root cause analysis is a critical aspect of improving the selling partner support experience. Please describe any root cause analysis methods you are comfortable facilitating.
Role-Specific
Selling Partner Support
33.Describe a time when you worked with senior or executive management to communicate the details of a support escalation event.
Role-Specific
Selling Partner Support
34.We provide 24x7 on call support to our selling partners. Describe your experience with customer support in this capacity.
Role-Specific
Selling Partner Support
35.We follow Lean practices within our organization. Can you name the five principles of Lean?
Role-Specific
IT Services
36.As the IT Services Program Manager you will be responsible for end-to-end communication for IT changes. Can you describe a time when you managed the communication activities for a significant IT implementation?
Role-Specific
IT Services
37.Please describe your experience working with CRM solutions.
Role-Specific
IT Services
38.Our IT Services group supports Amazon’s offices globally. Please describe the largest global initiative you have led.
Role-Specific
IT Services
39.The IT Services Program Manager will be responsible for coordinating efforts across a number of verticals within the organization. Describe your approach to working with various departments in your current role.
Role-Specific
IT Services
40.Communication is a key function of the IT Services Program Manager. How would you describe your communication style?
Role-Specific
Business Management
41.The Business Management team is responsible for providing executive and operational summary information on-demand. Please describe your experience developing or working with dashboard technology to support decision making.
Role-Specific
Business Management
42.Please describe your experience using Oracle or similar ERP systems.
Role-Specific
Business Management
43.What are business intelligence tools, and which solutions have you used in the past?
Role-Specific
Business Management
44.We value Business Management program managers who have in-depth knowledge of the retail industry. How would you define the vendor-reseller relationship, and how is it supported by ERP systems?
Role-Specific
Business Management
45.As a Business Management team program manager, you will facilitate important meetings regularly. What are your go-to methods for ensuring that your meetings stay on track?
Role-Specific
Content Program Manager
46.What can you tell me about the Buy With Prime service we offer our retailers and customers?
Role-Specific
Content Program Manager
47.Describe the specific types of creative projects have you managed recently.
Role-Specific
Content Program Manager
48.What types of creative roles have you held in the past?
Role-Specific
Content Program Manager
49.As a content program manager, you will be partnering with departments like marketing and sale closely. Can you describe your level of experience in this area?
Role-Specific
Content Program Manager
50.Some of the projects you will lead will require resources provided by outside vendors such as props, freelance talent, locations, etc. What level of experience do you have managing external vendors and related resources?
Role-Specific
Amazon Data Services
51.Describe your level of experience working directly with engineers.
Role-Specific
Amazon Data Services
52.Describe a time when you managed two significant projects or programs that had competing needs.
Role-Specific
Amazon Data Services
53.Describe your experience implementing technology solutions that rely on Amazon Web Services.
Role-Specific
Amazon Data Services
54.We are seeking a program manager that will command the intellectual respect of their stakeholders. How do you feel you would be able to fulfill that aspect of the job?
Role-Specific
Amazon Data Services
55.AWS program managers communicate with and serve to bridge together stakeholder groups that represent enterprise-level departments. Please describe the typical stakeholders for the projects or programs you are responsible for in your current role.
Role-Specific
Customer Experience
56.This program manager role will focus on improving the customer purchase and delivery experience. Imagine that you are an Amazon customer. What information would you expect to have readily available before making a purchase?
Role-Specific
Customer Experience
57.What strategies would you use to look for ways to reduce customer concessions?
Role-Specific
Customer Experience
58.Describe your level of experience managing large-scale projects with logistics groups.
Role-Specific
Customer Experience
59.Describe your level of experience managing cross-functional projects with an IT component.
Role-Specific
Customer Experience