Tell me about the types of team members you have difficulty working with.
In a fast-paced and customer-focused environment like Air Canada has, teamwork is essential in ensuring that passengers are well served and flights are on time and safe. Hiring managers know that personality conflicts are inevitable in any team environment, and they like to be upfront in asking what types of personality types and work styles you tend to clash with to consider how you'll fit on their team.
"I prefer to work with those who are punctual, reliable, and can take accountability for their workload. With that said, I understand that I can only be responsible for my work ethic, so I do not allow any delinquent co-workers to affect my performance. I have worked with individuals who weren't punctual, and it bothered me early in my career. Now, I don't hesitate to have a quick and respectful conversation about my thoughts, and my colleagues have always appreciated that."
You will not always be fond of the people you collaborate with, so don't say you get along with everyone. The team at Air Canada will see right through that answer. Before your interview, consider what types of work styles you tend to clash with, and then come prepared to talk about how you successfully navigate those people. Having an example of a time you did this will pay dividends as your answer.
"One thing I've always had difficulty with was laziness and lack of effort from my closest teammates. While I don't hesitate to pick up the slack, I'm also very forthright with student colleagues I feel aren't doing their part. As I look to enter my career at Air Canada, I know I will be the low person on the seniority list and plan to prove myself to my new team through effort and accountability."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Team members who are not accountable for their work
Jaymie's Feedback
These team members can definitely be difficult to work with. To end your answer in a positive tone, try discussing strategies that you use to collaborate, encourage and work effectively with these types of coworkers.
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