Air Canada Mock Interview
Practice 35 Air Canada interview questions covering customer service, safety protocols, and aviation operations.
Question 28 of 35
How do you determine your priorities when you have multiple things going on at once?
Why the Interviewer Asks This Question
Example Answer
Example Answer 2
How to Answer
Entry Level
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
As an experienced recruiter, I know that hiring managers key in on a candidate's ability to multitask with effectiveness during the interview process. in the airline industry, organizations have condensed their staff and have made workloads and duties a bit heavier on their teams and this is no different at Air Canada. The team there will expect you to juggle many responsibilities at once.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have always determined which project or task requires my attention by the timeline of milestones on projects and deadlines for daily tasks. I am comfortable delegating tasks when needed, but I am also aware that these times will require additional hours from me. Never have I under-delivered on a deadline."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"When I have multiple priorities at a time, I don't hesitate to ask my boss to rank them based on most urgent. This method helps me to remain focused, and then I know I am concentrating where she needs me to. I tend to use my calendar to block time for project work while continuing to ensure that my daily and weekly duties don't get behind or neglected."
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Before your interview with Air Canada, consider how you decide how to manage your competing workload. Assure the interviewer that you can be diligent and organized when assessing your priorities. You'll also want to highlight the tools and resources you use to keep yourself organized and on track in your work.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In my current role as an administrative assistant, I support four managers and a team of sales staff, and I need to be highly organized to ensure I'm meeting everyone's needs. I keep a daily to-do list on my desk, along with a to-do list through Outlook. Having time blocked on a calendar is also very useful. You'll quickly find that I'm a great multi-tasker."
Interview Coach
Jaymie
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Anonymous Answer
I usually weigh which tasks need the most attention by the urgency or hours when meeting a deadline. I always assess my priorities, and if I need to delegate tasks I do it, but I make sure I check on their work, so I know they did the tasks correctly.
Rachelle's Feedback
Your answer strays to managing people that you delegate to, which is a bit far from the original question. Also, try adding in information on any task management software you have used in the past, if possible.
"When I need to determine priorities, I will approach projects and tasks according to urgency and timeline. I assess my priorities using an app called Asana, which is a project management application that I find to be very helpful. If I am in trouble of not hitting a deadline, I never hesitate to ask for help."
Anonymous Answer
I would first do the most important, urgent thing, then the next most important things, then general tasks.
Rachelle's Feedback
Nice response! I have revised your answer to help with clarity and flow.
"When I have multiple tasks at hand, I prioritize with the most urgent, then the tasks of secondary importance. Lastly, I would take care of general duties."
Anonymous Answer
When I have multiple priorities at a time, I will ask my lead to rank them based on the most urgent. This method helps me to remain focused, and then I know I am concentrating where my lead needs me to.
Rachelle's Feedback
Not too bad! Another approach could be for you to take the initiative and rank the tasks yourself. Then, bring your plan to your manager for approval. It's important to show a lot of initiative in your work.
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