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Sales Associate Mock Interview

Question 4 of 32 for our Sales Associate Mock Interview

Sales Associate was updated by on January 7th, 2022. Learn more here.

Question 4 of 32

How do you move forward from a string of rejections?

"When a customer rejects me, it's frustrating, especially when I am trying to hit a sales quota and am feeling the pressure. To offset this, I will always focus on the positive. Perhaps the customer will return, or maybe the next person to walk into the store will purchase double the amount of product from me. I like to believe that it will all work out in the end."

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How to Answer: How do you move forward from a string of rejections?

Advice and answer examples written specifically for a Sales Associate job interview.

  • 4. How do you move forward from a string of rejections?

      How to Answer

      Rejection is a normal part of any sales job. Let the interviewer know that you are human and rejection does get to you, but you know how to bounce back and keep being persistent, and that rejection fuels you to do better. Express that your past sales experience has taught you how to deal with rejection. Position rejection as a learning tool - through rejection, you learn how to adjust and improve your sales techniques to reduce the rate of rejection.

      Written by Rachelle Enns on February 19th, 2021

      Answer Example

      "When a customer rejects me, it's frustrating, especially when I am trying to hit a sales quota and am feeling the pressure. To offset this, I will always focus on the positive. Perhaps the customer will return, or maybe the next person to walk into the store will purchase double the amount of product from me. I like to believe that it will all work out in the end."

      Written by Rachelle Enns on February 19th, 2021