NAV CANADA Mock Interview
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Question 18 of 35
How do you manage a large workload?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The interviewer wants assurances you can handle the workload this position requires. They are curious whether you are resourceful when you become overwhelmed and if you take on too many responsibilities when workloads unexpectedly increase, overpromising and under-delivering. They hope you possess the communication skills necessary to delegate successfully. Lastly, how you answer can indicate how you react when workloads and stress levels increase.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"When I have a large workload, I don't see any point in stressing over it. I just act, make a simple plan of which tasks are a high priority and which are a lower priority, and confront the tasks in front of me one by one. Taking a systematic approach reduces stress most of the time anyway and removes any sense of feeling overwhelmed. Most often, I complete the higher priority tasks first and focus."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Here are some suggestions on how to handle a large workload:
- List your tasks and prioritize them
- Think of which tasks add to the company's bottom line, and start there (Closest to the money!)
- Exhale. Relax for a minute and collect yourself
- Organize your tasks by which ones you can complete independently and which ones you need help with
- Take sufficient breaks so you do not exhaust yourself
- Communicate your struggles with your leadership or team
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Anonymous Answer
First of all I plan, If its a significant workload then divide into small task, I find the person who knows the job and assigns them, take their feedback about the time and probability of finish time, so I have an idea of how long It can take approximately and have an almost clear picture that it can be doable.
Rachelle's Feedback
Dividing large tasks into smaller tasks, while asking for feedback on timeline, are excellent ways to tackle large jobs. Good!
"When I have a large workload, I will divide it into small tasks. I will also find someone who knows how to do the tasks and ask for their feedback on how long the job may take. This way, I have a good idea of my timeframe."
Anonymous Answer
I rarely stress over a large workload, I simply break it down into smaller tasks and start on the tasks most critical or most likely to affect our targets. I try to delegate when I can to keep the workload equal and achievable.
Marcie's Feedback
Perfect! You might also mention prioritizing tasks/projects by urgency and importance. Mention any tools or organization methods you use. Otherwise, good job! The interviewer will be happy to hear you delegate and break down big tasks into smaller ones.
Anonymous Answer
I manage large workloads very well. When I was working at ______ Technologies as both a Business Development Coordinator and a Human Resources Coordinator, my workload was quite large with multiple deadlines. It was important to keep the tasks and priorities planned out in such a way that everything was able to be completed as efficiently as possible.
Jaymie's Feedback
Great! If there are other aspects like delegating tasks, communicating with your manager when you're at capacity, etc., feel free to speak about those management strategies as well.
Anonymous Answer
Whenever I have a large workload I do not panic and rush to get everything done. Instead, I organize the tasks based on importance and urgency and complete them in a timely fashion. I ask my superiors and colleagues for help if needed.
Marcie's Feedback
Excellent. Can you use the STAR method to discuss a time when you successfully handled a large workload? Also, are there any specific organizational tools or programs you use to help you prioritize?
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