How do you respond to feedback?
This question helps the interviewer evaluate your emotional intelligence and determination as a career-minded professional. Someone who becomes emotional when being scrutinized, judged, or criticized might grow defensive or feel victimized. Someone who can objectify the situation, learn from the evaluation and grow will be more likely to seek feedback or input rather than waiting for it to come to them. You can't always predict what they may say or how you might feel in response. But learning how to respond when given a performance review or negative feedback is essential. As they state on their contact page, "Your questions and your feedback are important to us, helping us improve our services. We want to hear from you." This should be your approach as well.
"I recognize that it is as difficult to deliver criticism as it is to receive criticism. So I try to be as gracious as possible when receiving feedback and objectify the situation and the feedback received. I'll listen and ponder before I respond, taking time to consider the feedback delivered. If it catches me by surprise, I usually ask for clarification. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."
"I appreciate constructive feedback. Often I'll seek it out rather than wait for it to come to me. I believe that feedback should be implemented quickly after it's given. Prompt, often, and specific. It's important to be able to give and receive feedback professionally."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I take it very seriously. If someone is upset about me, I tell them sorry and improve myself in that area of life.
Rachelle's Feedback
It's very good that you accept feedback and implement it! Be aware though that feedback does not have to mean that someone is upset with you. I have offered a more positive answer, below.
"I take feedback very seriously. If someone on the job is willing to help me, mentor me, or offer a more efficient way of doing things, I will use that information to improve."
