Practice 35 NAV CANADA interview questions covering air traffic control, safety protocols, and operational decision-making.
Question 24 of 35
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question helps the interviewer evaluate your emotional intelligence and determination as a career-minded professional. Someone who becomes emotional when being scrutinized, judged, or criticized might grow defensive or feel victimized. Someone who can objectify the situation, learn from the evaluation and grow will be more likely to seek feedback or input rather than waiting for it to come to them. You can't always predict what they may say or how you might feel in response. But learning how to respond when given a performance review or negative feedback is essential. As they state on their contact page, "Your questions and your feedback are important to us, helping us improve our services. We want to hear from you." This should be your approach as well.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I recognize that it is as difficult to deliver criticism as it is to receive criticism. So I try to be as gracious as possible when receiving feedback and objectify the situation and the feedback received. I'll listen and ponder before I respond, taking time to consider the feedback delivered. If it catches me by surprise, I usually ask for clarification. I want to grow and improve, so the more specific my supervisor can be, the more helpful it is."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I appreciate constructive feedback. Often I'll seek it out rather than wait for it to come to me. I believe that feedback should be implemented quickly after it's given. Prompt, often, and specific. It's important to be able to give and receive feedback professionally."

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Jaymie
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Anonymous Answer
I take it very seriously. If someone is upset about me, I tell them sorry and improve myself in that area of life.

Rachelle's Feedback
It's very good that you accept feedback and implement it! Be aware though that feedback does not have to mean that someone is upset with you. I have offered a more positive answer, below.
"I take feedback very seriously. If someone on the job is willing to help me, mentor me, or offer a more efficient way of doing things, I will use that information to improve."
Anonymous Answer
It's very important to me that I receive constructive criticism especially when I'm taking on a new role or performing new tasks for the first time. That way I can quickly implement it and improve myself. I think it's vital to be able to give and receive feedback in a professional setting.
Marcie's Feedback
Emphasize that you learn lessons from the feedback you receive. Including an example of a time when you received feedback and explaining what you learned will further improve your response. Nice job!
Anonymous Answer
I respond very well to feedback and constructive criticism. When you're learning something new to a role, it is important to receive feedback from your manager and peers, to better understand how to excel in your position and contribute to the team. I will often go in search of feedback to see if I am doing something correctly or if there is a better way I can be doing it.

Jaymie's Feedback
Interviewers will always appreciate hearing that a candidate is open to feedback and is willing to make changes based on that feedback.
Anonymous Answer
I start by listening to the feedback being given instead of trying to justify my actions. I then ask for more information. Then I begin to discuss an action plan that starts with visible change. I feel that it is important to follow up with the progress being made after some time.
Marcie's Feedback
Great! Can you provide an example of a time when you received feedback and discuss how you handled it? Most importantly, show the interviewer that you learned from the feedback you received and implemented those learnings as you moved forward. Nice job!
Anonymous Answer
I start by listening to the feedback being given instead of trying to justify my actions. I then ask for more information. Then I begin to discuss an action plan that starts with visible change. I feel that it is important to follow up with the progress being made after some time.
Marcie's Feedback
Great! Can you provide an example of a time when you received feedback and discuss how you handled it? Most importantly, show the interviewer that you learned from the feedback you received and implemented those learnings as you moved forward. Nice job!
Anonymous Answer
I start by listening to the feedback being given instead of trying to justify my actions. I then ask for more information. Then I begin to discuss an action plan that starts with visible change. I feel that it is important to follow up with the progress being made after some time.
Marcie's Feedback
Great! Can you provide an example of a time when you received feedback and discuss how you handled it? Most importantly, show the interviewer that you learned from the feedback you received and implemented those learnings as you moved forward. Nice job!
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Written by Kevin Downey
35 Questions & Answers • NAV CANADA

By Kevin

By Kevin