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Liberty Mutual Mock Interview

Question 2 of 35 for our Liberty Mutual Mock Interview

Liberty Mutual was updated by on July 11th, 2022. Learn more here.

Question 2 of 35

When it comes to Insurance, would you rather work face-to-face with clients or in the background in a research and analysis based role?

"I am more of an analyst type and prefer to be in the background, making the numbers happen. With that said, I am still a people person and would always put my best face forward in any customer-facing situation."

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How to Answer: When it comes to Insurance, would you rather work face-to-face with clients or in the background in a research and analysis based role?

Advice and answer examples written specifically for a Liberty Mutual job interview.

  • 2. When it comes to Insurance, would you rather work face-to-face with clients or in the background in a research and analysis based role?

      What You Need to Know

      Talk to the interviewer about your preference around number crunching vs. customer-facing. This question hopes to discern whether you are an extrovert or an introvert. A research and analysis-based role is solitary work, whereas working face to face with clients is more interpersonal, collaborative, and team-oriented. They're looking for candidates with analytical skills who also have an interpersonal approach, striking a balance between both spheres. Don't classify yourself as one or the other unless it's genuinely the case. Put self-evaluative thought into your answer rather than trying to rush through it.

      Written by Kevin Downey on July 12th, 2022

      1st Answer Example

      "I am more of an analyst type and prefer to be in the background, making the numbers happen. With that said, I am still a people person and would always put my best face forward in any customer-facing situation."

      Written by Kevin Downey on July 12th, 2022

      2nd Answer Example

      "I am more of a face-to-face communicator. I love being in the buzz of it all and thrive in customer-facing situations. I am also able to work in the background when needed."

      Written by Kevin Downey on July 12th, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I really enjoy both aspects. But, being face to face with the customer gives me an opportunity to get a true feeling of what they are experiencing."

      Marcie's Feedback

      Great! Do you have any experience working in a client-facing position that you can discuss? If so, what did you like about it? Or what do you expect you'll like about working face-to-face with customers in this role? Show the interviewer how excited you are about the opportunity to help their clients in this way. Good job!
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    Later, as a manager, I knew what I was looking for when I hired additional members of our team. When I sat down with a candidate, I would determine if that person was the right fit for the company and whether they wanted to work for us because they wanted to be part of what made us special. Once I hired someone, we were instant friends, and I truly loved coaching and mentoring them. Teaching them skills I knew would help them both personally and professionally. I was genuinely in it for that individual, the company, and the team. It’s not something you can turn off. Your brand is you. As a result, I’ve been coaching ever since, trying to help other people rise to their potential and navigate their way through the weeds. Now, even as a full-time writer, I enjoy coaching others to succeed, and I love writing for mockquestions.com for this very reason.

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