Claims Adjuster Mock Interview

To help you prepare for your Claims Adjuster interview, here are 25 interview questions and answer examples.

Claims Adjuster was written by and updated on April 2nd, 2021. Learn more here.

Question 1 of 25

When you have difficulty persuading someone to your point of view, what do you do?

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List of 25 Claims Adjuster Interview Questions & Answers

  1. 1.

    When you have difficulty persuading someone to your point of view, what do you do?

  2. 2.

    Tell me why you are the right fit for our claims adjuster position.

  3. 3.

    When would you be available to start?

  4. 4.

    As a claims adjuster, you will face clients in distress. How will you handle communication with individuals in distress?

  5. 5.

    Tell me about your leadership qualities.

  6. 6.

    Are you comfortable contacting physicians regarding claims involving injuries?

  7. 7.

    Are you comfortable contacting legal council regarding claims involving injuries or crime?

  8. 8.

    Being a claims adjuster can be stressful. How can we motivate you, even on the toughest days?

  9. 9.

    How would you describe your relationship with your clients?

  10. 10.

    Have you progressed in your claims career as you have expected?

  11. 11.

    What are you currently working on for self development?

  12. 12.

    What types of claims related programs and software are you well versed in?

  13. 13.

    Do you always double check or proofread your work?

  14. 14.

    Where do you see yourself in 5 years?

  15. 15.

    How do you handle a larger than average workload?

  16. 16.

    How well do you understand the insurance industry?

  17. 17.

    Tell me about your post-secondary education. What was your best course, and which one gave you the most difficulty?

  18. 18.

    What are your salary expectations?

  19. 19.

    We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?

  20. 20.

    When have you taken an existing process and used your own creativity to make it better?

  21. 21.

    Tell me about yourself.

  22. 22.

    What is the most important thing you are looking for in your next company?

  23. 23.

    What questions do you have for me?

  24. 24.

    Would you say you are a better verbal or written communicator?

  25. 25.

    Have you ever broken a confidentiality agreement?