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Claims Adjuster Interview
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25 Questions and Answers Written by Rachelle Enns

Updated on August 21st, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 25
How do you handle a larger than average workload?
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How to Answer
The interviewer wants to be assured that you can handle the workload required of you as a claims adjuster and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too. How do you react?

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Question 2 of 25
Being a claims adjuster can be stressful. How can we motivate you, even on the toughest days?
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How to Answer
Motivated and engaged employees are always better performing employees. Talk to the interviewer about the ways that you stay motivated on the job, even when the going gets tough. This information will help them to keep you motivated in the future when necessary.

Question 3 of 25
Do you always double check or proofread your work?
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How to Answer
As a claims adjuster, submitting accurate work is incredibly important. The interviewer would like to know if you are the type to proofread your work before submitting it. Assure the interviewer that you are diligent when it comes to providing good, clean, and reliable work.

Question 4 of 25
Are you comfortable contacting physicians regarding claims involving injuries?
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How to Answer
The interviewer would like to know if you bring experience with engaging physicians in your claims. As a claims adjuster, it is essential to be professional and organized as you will be required to communicate with other professionals such as physicians. Talk to the interviewer about a time where you had to work directly with a doctor on a claim.

Question 5 of 25
How would you describe your relationship with your clients?
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How to Answer
Do you value your client and customer relationships? How do you nurture them to ensure that they are happy and continue to come back? Talk to the interviewer about your strategy for building strong customer and client relationships.

Questions 6 through 25
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Author of Claims Adjuster Answers and Questions

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 08/10/2014
Last modified on: 08/21/2018

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