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Claims Adjuster Interview Questions

25 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 25

As a claims adjuster, you will face clients in distress. How will you handle communication with individuals in distress?

Claims Adjuster Interview Questions

  1. 1.

    As a claims adjuster, you will face clients in distress. How will you handle communication with individuals in distress?

  2. 2.

    Being a claims adjuster can be stressful. How can we motivate you, even on the toughest days?

  3. 3.

    When would you be available to start?

  4. 4.

    What questions do you have for me?

  5. 5.

    Tell me about your leadership qualities.

  6. 6.

    Do you always double check or proofread your work?

  7. 7.

    How do you handle a larger than average workload?

  8. 8.

    Are you comfortable contacting physicians regarding claims involving injuries?

  9. 9.

    How well do you understand the insurance industry?

  10. 10.

    How would you describe your relationship with your clients?

  11. 11.

    What types of claims related programs and software are you well versed in?

  12. 12.

    What are you currently working on for self development?

  13. 13.

    Are you comfortable contacting legal council regarding claims involving injuries or crime?

  14. 14.

    Tell me why you are the right fit for our claims adjuster position.

  15. 15.

    When you have difficulty persuading someone to your point of view, what do you do?

  16. 16.

    Would you say you are a better verbal or written communicator?

  17. 17.

    Have you ever broken a confidentiality agreement?

  18. 18.

    What are your salary expectations?

  19. 19.

    We are asking for 8 years of industry experience and you have just 5. Why do you think you are qualified for this position?

  20. 20.

    When have you taken an existing process and used your own creativity to make it better?

  21. 21.

    Tell me about yourself.

  22. 22.

    What is the most important thing you are looking for in your next company?

  23. 23.

    Have you progressed in your claims career as you have expected?

  24. 24.

    Where do you see yourself in 5 years?

  25. 25.

    Tell me about your post-secondary education. What was your best course, and which one gave you the most difficulty?