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TIAA Mock Interview

To help you prepare for a TIAA job interview, here are 28 interview questions and answer examples.

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Question 1 of 28

Tell me about your post-secondary experience and how it prepared you for a career with TIAA?

"Every valuable piece of knowledge gained from my Bachelor of Business Administration Degree will be applied to my work with TIAA. My University experience was a positive one. I was able to apply myself wholeheartedly and graduate top of my class. In addition to the knowledge gained, I also developed strong organizational skills and a keen ability to multitask; additional skills that I look forward to bringing to TIAA."

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28 TIAA Interview Questions & Answers

Below is a list of our TIAA interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. Tell me about your post-secondary experience and how it prepared you for a career with TIAA?

  • 2. Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules?

  • 3. Have you obtained any Insurance related certifications or licenses?

  • 4. When it comes to Insurance, would you rather work face to face with clients, or in the background in a research and analysis based role?

  • 5. At TIAA we prefer to hire individuals with longevity in mind. Where do you see your career 5 years from now?

  • 6. Do you prefer to work with clients on their business/commercial insurance needs, or health/life insurance needs? Why?

  • 7. The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?

  • 8. How do you feel globalization has affected the Insurance industry?

  • 9. Since beginning your career in Insurance, what do you feel has been the most significant industry change?

  • 10. In your most recent position, what was the size of your client portfolio? Was that manageable for you?

  • 11. Insurance contracts can be detailed and lengthy. How do you help your clients to understand their Insurance contract?

  • 12. Within TIAA many of our positions require a Bachelors or Masters Degree. Have you considered furthering your education in order to advance your career?

  • 13. How do you like to be recognized for your accomplishments?

  • 14. Have you ever worked in a cross-functional environment?

  • 15. When have you had to think quickly in response to sudden change?

  • 16. What type of work environment allows you to be the most productive?

  • 17. Rate your communication skills from 1-10 with proper examples backing your given rating.

  • 18. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

  • 19. What do you know about the culture at TIAA?

  • 20. How would you describe your relationship with your customers or clients?

  • 21. What leadership qualities do you possess?

  • 22. How do you respond to feedback?

  • 23. What causes you to feel dissatisfied on the job?

  • 24. Do you think honesty is always the best policy?

  • 25. When have you shown great integrity at work?

  • 26. What are your salary expectations?

  • 27. Do you feel performance should be rewarded over experience?

  • 28. How often do you take work home with you?