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Davita Interview

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Davita was updated on June 3rd, 2018. Learn more here.

Question 1 of 30

How do you handle communicating bad news to a fellow worker or subordinate?

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Davita Interview

  1. 1.

    How do you handle communicating bad news to a fellow worker or subordinate?

      How to Answer

      One of the toughest parts of communication can be delivering bad news to people that you work with and for whom you care. Whether it is providing a less than positive work review or terminating someone, giving bad news is not an easy task. Assure the interviewer that you can handle this type of duty in a transparent, concise, and professional manner.

      Rachelle's Answer

      "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons why. It's best they know so that they can learn from the experience."

      Rachelle's Answer

      "I am very to-the-point when it comes to my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."

      3 Community Answers

      Anonymous Answer

      "Well, giving bad news is not an easy task. But telling the truth is always the key, so I will be honest when communicating the news. I make sure to practice empathy. It's best for people to know so that they can learn from experience. For example, when someone is closing to death, I'd focus on his/her good memories and the positive side instead of the disease."

      Alexandra's Answer

      This is a good answer. Your desire for integrity and honesty shines through in this answer. As the interviewer, I may follow up by asking for a specific example describing what happened when you delivered bad news and what happened, not just what you would do.

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      Anonymous Answer

      "Giving bad news is never easy, but I believe honesty is the best policy. It is essential to show empathy and let the person know you are there for them."

      Rachelle's Answer

      This is a nice approach. If you have an example of a time when you had to deliver bad news to a patient or coworker, this is a good time for a quick story.

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      Anonymous Answer

      "No one likes to be the bearer of bad news. But I would be straight to the point and convey to them what they are doing wrong, so as to learn from this experience and to be able to work on the issue."

      Lauren's Answer

      Wonderful response. I changed the wording slightly to include a collaborative approach; I would like the interviewer to see your leadership qualities.

      "In a global sense, I believe in being proactive versus reactive. I do not like being the bearer of bad news, so that I would deliver the message clearly and expeditiously. My job would not stop there, however. I would work collaboratively with the employee to brainstorm ways to improve. For me, this is a much more productive way to move forward."

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