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Cranial Technologies Interview Questions

To help you prepare for a Cranial Technologies job interview, here are 31 interview questions and answer examples.

Cranial Technologies was written by and updated on December 8th, 2018. Learn more here.

Question 1 of 31

Talk about a time you had to work with patients, clients, customers or students that were under stress. What did you do to make their situation less stressful to help foster a great outcome in the situation?

How to Answer

The families that seeks the assistance of Cranial Technologies to help their little ones are often full of fear, worry and sadness. This fear of the unknown for their child can cause a lot of stress and the Clinicians and Techs that work closely with the families have to be able to put the mothers and fathers in the clinic at ease. For this question, your interviewer will be looking for your ability to do just that. Talk about a time from your work history where you had to work with people that were under stress or pressure. Talk about techniques and methods you used to help put them at ease and stay focused on the task at hand.

"In my years as an Occupational Therapist in the elementary education setting, it was often hard for family members to grasp the fact their child needed therapy. Parents were often scared that something major was wrong with their child and the feelings of fear could often turn to anger. Very early in my career, I learned that taking a straightforward, educational approach with people put their minds at ease the best. By educating parents on why issues were happening and discussing treatment options, they were able to understand their child better and the best plan of attack to help the therapy process. This buy-in into the process really helped and these techniques would translate well to parents that have a child suffering from plagiocephaly."

Written by Ryan Brunner on December 7th, 2018

Next Question

31 Cranial Technologies Interview Questions & Answers

  • 1. Talk about a time you had to work with patients, clients, customers or students that were under stress. What did you do to make their situation less stressful to help foster a great outcome in the situation?

      How to Answer

      The families that seeks the assistance of Cranial Technologies to help their little ones are often full of fear, worry and sadness. This fear of the unknown for their child can cause a lot of stress and the Clinicians and Techs that work closely with the families have to be able to put the mothers and fathers in the clinic at ease. For this question, your interviewer will be looking for your ability to do just that. Talk about a time from your work history where you had to work with people that were under stress or pressure. Talk about techniques and methods you used to help put them at ease and stay focused on the task at hand.

      "In my years as an Occupational Therapist in the elementary education setting, it was often hard for family members to grasp the fact their child needed therapy. Parents were often scared that something major was wrong with their child and the feelings of fear could often turn to anger. Very early in my career, I learned that taking a straightforward, educational approach with people put their minds at ease the best. By educating parents on why issues were happening and discussing treatment options, they were able to understand their child better and the best plan of attack to help the therapy process. This buy-in into the process really helped and these techniques would translate well to parents that have a child suffering from plagiocephaly."

      Written by Ryan Brunner on December 7th, 2018

      1st Answer Example

      "In my years as an Occupational Therapist in the elementary education setting, it was often hard for family members to grasp the fact their child needed therapy. Parents were often scared that something major was wrong with their child and the feelings of fear could often turn to anger. Very early in my career, I learned that taking a straightforward, educational approach with people put their minds at ease the best. By educating parents on why issues were happening and discussing treatment options, they were able to understand their child better and the best plan of attack to help the therapy process. This buy-in into the process really helped and these techniques would translate well to parents that have a child suffering from plagiocephaly."

      Written by Ryan Brunner on December 7th, 2018

      2nd Answer Example

      "During my years of working in direct customer service, my skills in dealing with stressed customers have definitely developed into what I would now consider a fine art form. This art form starts with the understanding that I am working with a living, breathing human that has raw emotions just like me. Because of this, I take a very empathetic approach and try to put myself in their shoes and I treat them how I would want to be treated. I use my great listening skills to really feel their needs and then do my best to meet those needs. I would imagine that the families that seek out the services of Cranial Technologies are in the same boat as a lot of customers I have worked with in the past."

      Written by Ryan Brunner

      Community Answer

      "Parents come from a place of love but when their children have difficulty and require help, can experience a spectrum of emotions

      -listening fully in order to hear the need behind their emotions as well as to hear what their request is

      -collaborating with parents that begin with building rapport and demonstrating that they are supported."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      You have some great ideas for this response, but I suggest focusing on a specific time when you had to work with someone under stress. Once again, for this response, I suggest using the STAR framework (Situation, Task, Action, Result.)

  • 2. Talk about a time that you had to make a split second decision on the job using your best judgement. What skills did you use in this decision making process?

      How to Answer

      With the potential to work with a wide variety of patients in the clinic setting at Cranial Technologies, the ability to think on your feet and make sound decision without postponing patient care is vitally important. Your interviewer will be looking to hear that you are confident and able to make decisions in your work while providing great care to patients. Think of a time where you made an impacting decision quickly when faced with a time crunch and talk about your thought process and experiences used in making the decision. Make sure your answer has a positive outcome.

      Written by Ryan Brunner on December 7th, 2018

      1st Answer Example

      "At the end of this past school year, I was on bus duty at the end of the day and as the buses were pulling away, a student came running out with her arms waving and yelling for the buses to stop. Knowing that it was too late for her to make her bus, we quickly went back into the school and I had our assistant at the front desk dial the bus companies phone. With a quick dispatch to the driver, who was only a few blocks away, the bus was able to turn around and come pick up the child without the rest of the students being delayed too long. Per standard operating procedures, missed buses are supposed to fall on then responsibility of the parents to pick the child up but cold weather and quick thinking made this the best possible outcome."

      Written by Ryan Brunner on December 7th, 2018

      2nd Answer Example

      "In my current role, I was working as part of a team that was presenting a big proposal to our board of directors. As the speaker at the presentation, I was the preparer of the slideshow we were going to be using the following day when my computer crashed and all data from the slideshow we wanted to use were lost. That night, I prepared our presentation on note cards off the top of my head and went into our office early the next morning to once again put together a quick slide show knowing that the visual element would be important. Luckily, I was able to meet with several members of our team prior to the board presentation so everyone could confirm that my re-written contact was correct. In the end, staying calm and focused on the final goal of presenting to the board really helped a great presentation where some may have freaked out and lost it."

      Written by Ryan Brunner

  • 3. Do you think it is possible to be a good team member, yet disagree with the leader?

      How to Answer

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.

      Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.

      Show that even if you disagree with the final decision they make, you support the direction the team is heading.

      Written by Ryan Brunner on December 7th, 2018

      1st Answer Example

      "I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."

      Written by Ryan Brunner on December 7th, 2018

      2nd Answer Example

      "I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."

      Written by Ryan Brunner

      Community Answer

      "Yes, I do think it is possible. mutual respect and understanding of different perspectives. Each person brings a different set of experiences, values, and specialties."

      Written by an Anonymous User

      Stephanie Cafaro

      Our Professional Interview Coach
      Stephanie Cafaro Reviewed the Above Answer

      This is a really valuable perspective! It may be helpful to personalize this by adding a closing sentence to this response such as, "Even when I disagree with someone in leadership, I am always intentional about being respectful and open to other opinions and ways of doing things."

  • 4. Why do you think you will be successful in this role with Cranial Technologies?

      How to Answer

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Cranial Technologies. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Written by Ryan Brunner on December 7th, 2018

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  • 5. What is your greatest weakness?

      How to Answer

      Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

      Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

      Written by Ryan Brunner on December 7th, 2018

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  • 6. At Cranial Technologies, our mission is to provide the best possible treatment, experience and outcome for every family who seeks our care. How could you help us live this mission?

      How to Answer

      When thinking about the words best possible treatment, best possible experience and best possible outcome, try to think about how the role you are interviewing can impact these things for the clients that seek treatment at Cranial Technologies. It will be important for you to research the role you are interviewing for an apply it to the organization's mission. Use impact words like positive outcomes, excellent service and kindness in your answer.

      Written by Ryan Brunner on December 7th, 2018

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  • 7. In your opinion, what makes you a great problem solver?

      How to Answer

      Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

      Written by Ryan Brunner on December 7th, 2018

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  • 8. What methods or settings do you train and learn the best in? If hired, how could we best help you train to become successful in this role?

      How to Answer

      Because of their truly niche market in healthcare, Cranial Technologies put s a lot of time, effort and resources into training individuals for long-term, successful careers with the organization. Because of this, your interviewer will be looking for you to provide your honest insight as to how you are best trained as a student. Be honest with your interviewer on your preferred methods of learning while keeping an open mind to trying new things.

      Written by Ryan Brunner on December 7th, 2018

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  • 9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

      How to Answer

      Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.

      Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.

      Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.

      Written by Ryan Brunner on December 7th, 2018

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  • 10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

      How to Answer

      Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.

      Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.

      Written by Ryan Brunner on December 7th, 2018

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  • 11. What experiences do you have providing education or training to others? What do you think makes you an effective educator?

      How to Answer

      The families and loved ones of the children being treated at Cranial Technologies often need a great deal of education on the plagiocephaly condition, the DOC band and the process of treatment and employees of the organization are the forefront of providing this education to them. If you have direct experience providing education in the workplace, discuss that in detail and talk about how that would translate well to the position you are interviewing. If you don't have direct training or educational experience in the workplace, don't fret. Just be sure to outline your skills that would help make you a great educator.

      Written by Ryan Brunner on December 7th, 2018

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  • 12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

      How to Answer

      There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose? Be sure to tie your answer into some aspects of what Cranial Technologies does.

      Written by Ryan Brunner on December 7th, 2018

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  • 13. What part of your healthcare career brings you the most stress?

      How to Answer

      Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).

      Written by Ryan Brunner on December 7th, 2018

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  • 14. Tell me about yourself.

      How to Answer

      Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or talk about your travels. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual.

      Written by Ryan Brunner on December 7th, 2018

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  • 15. If you could think of one unique aspect about your personal or work background that would help you be successful in this role, what would that be?

      How to Answer

      Cranial Technologies comes from the unique perspective that it hires employees from many backgrounds to fit into their industry specific roles in treating infants with plagiocephaly. For example, the Baby Imaging Specialist role is filled by people with backgrounds in retail sales, teaching, customer service and child care. With this wide range of backgrounds, the organization is looking for unique skills sets and a passion for the industry from potential employees. This question is your chance to point out something unique about yourself or your backgrounds that make you an ideal fit for this role.

      Written by Ryan Brunner on December 7th, 2018

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  • 16. Do you prefer to work in a team based position or individually?

      How to Answer

      In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

      Written by Ryan Brunner on December 7th, 2018

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  • 17. Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?

      How to Answer

      To succeed in the healthcare services industry, you should have a solid level of compassion for your patients or customers. Talk to the interviewer about the compassionate qualities that you possess. How would you rate your level of compassion for others?

      Written by Ryan Brunner on December 7th, 2018

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  • 18. At Cranial Technologies, we work in a very niche market within the healthcare industry. What do you see as pros and cons of this?

      How to Answer

      The decision to join an organization like Cranial Technologies and the specific market that they cater to has some great advantages career wise and also some potential drawbacks for people. In your answer, while there are no right or wrong answers, it is important for you to speak with passion about serving a specific, high needs population with Cranial Technologies. When you talk about potential cons that you see, spin your answer into something positive while showing your interviewer that you are cerebral enough to realize the drawbacks.

      Written by Ryan Brunner on December 7th, 2018

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  • 19. When have you shown a willingness to learn a new method or new approach to solving a problem?

      How to Answer

      Being flexible, and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example but make sure to spend more time highlighting the resolution rather than the problem.

      Written by Ryan Brunner on December 7th, 2018

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  • 20. Cranial Technologies seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

      How to Answer

      Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Written by Ryan Brunner on December 7th, 2018

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  • 21. What experience do you have working with imaging equipment or other similar technology? Would you consider yourself to have a high technical aptitude?

      How to Answer

      While Cranial Technologies is willing to hire passionate people from a wide variety of backgrounds, having some technical background in their field is extremely helpful. Talk about any experience you have working with medical imaging equipment, cameras, computers or any other equipment. Be sure to make it clear that you have a solid technical aptitude and a willingness to learn a new craft to help you be successful in the role that you are interviewing for.

      Written by Ryan Brunner on December 7th, 2018

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  • 22. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?

      How to Answer

      The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.

      Written by Ryan Brunner on December 7th, 2018

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  • 23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

      How to Answer

      The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.

      Written by Ryan Brunner on December 7th, 2018

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  • 24. To be successful here at Cranial Technologies, employees need to blend excellent care for customers with excellent customer service. What experiences do you have working in customer service and what skills did you gain that would help in this position?

      How to Answer

      Customer service is a very broad skill base and when really broken down, just about any job you have worked has involved some level of customer service. The important piece here will be for you to apply your experiences and skills and match them to the job you are interviewing for. With Cranial Technologies, it will be important to emphasize your ability to work with family members of children suffering from plagiocephaly, your communication skills and your ability to deliver results in a timely manner.

      Written by Ryan Brunner on December 7th, 2018

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  • 25. What experience do you have working with infants?

      How to Answer

      For this question, be honest with your interviewer on your direct experience working with infants in the workplace. If you have experience, talk about the capacity that you have worked with children and how you think this experience applies to the job you are interviewing for. If you haven't directly worked with infants in the workplace, talk about any experiences you have raising children, babysitting or even holding your siblings child. If you don't have direct work experience with infants, reiterate your skills set that you bring to the job to your interviewer.

      Written by Ryan Brunner on December 7th, 2018

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  • 26. In order to work for Cranial Technologies, you must be able to pass a full criminal background check. Do you consent to a full background check?

      How to Answer

      Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.

      Written by Ryan Brunner on December 7th, 2018

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  • 27. What is your patient care philosophy?

      How to Answer

      It's always a great idea to research the company before your interview. You want to get to know their care philosophy so that your answer can reflect what is important to them. What is the core of your care philosophy? Keep your answer concise yet sincere.

      Written by Ryan Brunner on December 7th, 2018

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  • 28. What drew you to applying for this particular position with Cranial Technologies?

      How to Answer

      With Cranial Technologies extremely niche market in healthcare and their openness to training people from many different backgrounds to provide their clinician services and imaging services to young patients, they look for future employees to have a passion or personal interest in their business. This helps caregivers form a bond with patients and their families by providing a caring and personal touch. For your answer, talk about your interests in working for the organization and why you take that to heart.

      Written by Ryan Brunner on December 7th, 2018

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  • 29. Tell me about your healthcare related education and training.

      How to Answer

      Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.

      Written by Ryan Brunner on December 7th, 2018

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  • 30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

      How to Answer

      The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.

      Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:

      - Expressive
      - Communicative
      - Open
      - Unreserved
      - Warm Hearted

      Written by Ryan Brunner on December 7th, 2018

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  • 31. What do you know about plagiocephaly and the types of patients that it effects?

      How to Answer

      For this question, it is important for you to do your homework and be aware that Cranial Technologies sole customers are infants suffering from the condition. Being that every family member that walks through the clinic doors are with a baby experiencing the condition, talk about what you know about flat head syndrome, what typically causes it, what problems can come later in life if not treated and the treatment that the organization provides. As well, make sure that you pronounce the condition correctly: play-jee-o-SEPH-a-lee.

      Written by Ryan Brunner on December 7th, 2018

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