Davita Patient Care Technician Interview Questions & Answers
Behavioral
1. DaVita prides itself on providing excellent customer service. How do you provide excellent customer service?
Why the Interviewer Asks This Question
Companies that provide excellent customer service welcome customers/clients/patients with a smile and a greeting, listen to what they have to say, and go above and beyond to make them and their loved ones happy. The interviewer asks this question to determine if your values align with theirs. The interviewer wants to hear how you provide excellent customer service to see if you will be a good fit for the DaVita team.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Think of how you like to be treated as a customer. Then, think of how you provide excellent customer service, treating your customers how you want to be treated. Describe the actions you take to provide excellent customer service to all, showing the interviewer you will be an asset to their team if hired. If you have received an award or recognition for the customer service you provide, be sure to include that in your response.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I value excellent customer service when I am the customer and provide the same service to my patients and their loved ones. I greet everyone with a smile; I introduce myself and ask their name and how they are doing. I listen to their needs and provide a solution. I ask them if they have questions and clarify anything they do not understand. I thank them for trusting DaVita to provide quality care and give them my business card and let them know they can call me anytime with any questions."
Written by Krista Wenz on May 23rd, 2022
Behavioral
2. How do you handle a dispute with a coworker or supervisor?
Why the Interviewer Asks This Question
It is not uncommon for employees or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess as a Patient Care Technician.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"Fortunately, I have only had one dispute in my career with a coworker. There was a misunderstanding in our respective job duties, and my coworker thought I was trying to undermine his position. I handled it by recognizing we had an issue and asked my coworker to speak in private. I calmly asked him why he thought we had a conflict and what we could do to resolve the issue. Once we cleared up who was responsible for each job responsibility, we never had an issue again."
Written by Krista Wenz on May 23rd, 2022
Behavioral
3. Can you work independently, or do you prefer to be closely supervised?
Why the Interviewer Asks This Question
DaVita is looking for Patient Carre Technicians who are self-starters and can work independently. While working in a team environment is also required as you collaborate with coworkers, supervisors, and other healthcare professionals. DaVita wants team members who can learn new concepts, treat patients with compassion, and make medical decisions based on their training. The interviewer asks this question to see that you can work independently and will not need to be closely supervised if hired.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Explain that you work well independently and with teams. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision.
If you want to be considered for the position, avoid saying that you require close supervision. The interviewer wants a Patient Care Technician who is comfortable working alone but knows when to ask a supervisor for assistance.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I am very comfortable working independently, but I enjoy collaborating with others in a team environment as well. I do not prefer close supervision as I am confident in my skills once I learn something new. If I have a question or require assistance from my supervisor, I will not hesitate to ask them."
Written by Krista Wenz on May 23rd, 2022
Behavioral
4. How well do you work under pressure?
Why the Interviewer Asks This Question
As a Patient Care Technician, you must work well under pressure. You will be responsible for staying calm and professional in front of your patients and family members. You will face situations that add stress to your workday, and you must be able to manage your stress for a successful outcome. The interviewer wants to hear that you work well under pressure and stay focused on your patients, not the stressful situation.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on giving an example of working under pressure related to your role as a Patient Care Technician. Using the STAR method is an excellent way to formulate your response to this question. STAR stands for Situation, Task, Action, and Result. Briefly describe the situation, explain your role, the measures you took to solve the issues, and the outcome. The interviewer wants to hear that you can effectively work under pressure as a Patient Care Technician.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I work very well under pressure. I remain calm and professional when faced with stressful situations. I find the best thing to do when there is a lot of pressure at work is to stay organized. I create a list, prioritize the most urgent patients, and delegate work where I can. Work stressors do not affect me if I stay focused and know exactly what needs to be done."
Written by Krista Wenz on May 23rd, 2022
Communication
5. How would you describe your communication skills?
Why the Interviewer Asks This Question
The interviewer asks this question to see that you have the solid verbal and written communication skills required for the Patient Care Technician position. Your job duties will include speaking to your managers, coworkers, patients, and family members. You will also be responsible for written communications when writing reports and communicating by email. The interviewer wants to hear that you have the necessary communication skills for the role.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Describe your written and verbal communication skills. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communications.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I have solid communication skills and feel it is one of my greatest strengths. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. I have a copy of a letter of recommendation from my previous employer highlighting these skills if you would like to see it."
Written by Krista Wenz on May 23rd, 2022
Direct
6. This concludes our interview. Do you have any questions for me?
Why the Interviewer Asks This Question
The interviewer wants to make sure that all of your questions about the company or job role are answered during the interview. It is best to ask at least a question or two to demonstrate your eagerness to learn all you can. Review the job announcement and research DaVita beforehand so you do not ask questions that are repetitive or could be answered during your research.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Davita, or if they have any hesitancy about hiring you.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"Thank you for asking. Yes, I do have a couple of questions. First, when would you like to have this position filled? And second, are there any required qualifications you do not see on my resume?"
Written by Krista Wenz on May 23rd, 2022
Direct
7. Besides vacation and holiday time, how many days were you absent from work last year?
Why the Interviewer Asks This Question
DaVita wants to hire a responsible, dependable Patient Care Technician who shows up to work when scheduled. The interviewer asks this question to evaluate your work attendance in the past year. If you called off work too many times in the past year, they might hesitate to offer you the position unless your reasons were excusable.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on giving the exact number of days you missed work and the reason. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. If you have many unexcused absences, they may disqualify you as a viable candidate.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"Except for vacation time, I was not absent from work last year. I keep myself healthy, so I very rarely get sick. And I love what I do, so I never want to call off work to take a personal day or anything else."
Written by Krista Wenz on May 23rd, 2022
Direct
8. Are you willing to work a flexible schedule, including weekends and holidays?
Why the Interviewer Asks This Question
On the DaVita careers page, the Patient Care Technician job requirements state that you must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays. The interviewer wants to see that you understand that job requirement and are willing to be flexible with your schedule.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Tell the interviewer that you understand the requirement and are willing to work whatever schedule is needed for the role. The interviewer wants to hire a team player who accommodates the company's needs.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"Yes, I saw that is a job requirement on your website, and I am willing to work a flexible schedule. I have worked a rotating schedule for the past two years and enjoy having a flexible schedule."
Written by Krista Wenz on May 23rd, 2022
Direct
9. We require all candidates to submit to a background investigation. What will be the worst thing we discover in your background check?
Why the Interviewer Asks This Question
DaVita requires their Patient Care Technician candidates to undergo a background investigation before being offered a job. If you have a violation or charge in your background, the interviewer will decide if the offense is severe enough to disqualify you as a candidate. The interviewer wants a heads up to see the worst thing they will discover in your investigation to determine if they should move forward in the hiring process.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
When responding to this question, focus on thinking back to any disputes you had with a neighbor, poor credit, tickets or citations, criminal or civil charges, arrests, drug use, or family members who have been in trouble with the law. Most background investigations are in-depth, and investigators will discover everything about you. If you have something troubling in your past, this is your opportunity to tell the interviewer what they will find and explain the situation.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"The worst thing you will discover in my background is a small claims court case with my landlord. I moved out of my apartment, and the landlord refused to refund my security deposit. He said there were damages to the apartment when I left, and he needed the deposit for the repairs. I took a video of the place after I cleaned it and was able to prove in court that the landlord was being untruthful. The judge ruled in my favor, and my security deposit was returned."
Written by Krista Wenz on May 23rd, 2022
Direct
10. This position requires out of town travel at times. Will traveling be a problem for you?
Why the Interviewer Asks This Question
If the interviewer asks this question, they want to ensure you know the job requirements regarding travel and make sure that will not be an issue if hired. Patient Care Technicians will often need to travel to attend work-related conferences or treat a patient. If traveling is one of the job requirements, DaVita will put that in the job description, so it should not surprise you in the interview.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on assuring the interviewer that traveling will not be an issue when required. Emphasize that you enjoy traveling to new places and do not have outside obligations that prohibit you from doing so.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I saw that requirement listed in the job description, and traveling will not be a problem for me. I look forward to that aspect of the job."
Written by Krista Wenz on May 23rd, 2022
Direct
11. We require all candidates to submit to a pre-employment drug screen. Will you have an issue passing the drug screen?
Why the Interviewer Asks This Question
The interviewer advises you of their pre-employment drug screen and asks if you'll pass to decide if they want to continue with you in the hiring process. DaVita invests a lot of money in hiring employees, and they want to avoid sending you for a drug test if you will not pass.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
As with any interview question, focus on being completely honest in your response. As embarrassing as it may be, if you do not think you will pass the drug test, you need to let the interviewer know that now. If passing the drug test will not be an issue, ensure the interviewer that you will pass the test because you do not use drugs.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"There will not be an issue passing the drug screen as I do not take illicit or prescription drugs."
Written by Krista Wenz on May 23rd, 2022
Direct
12. How did you hear about this position?
Why the Interviewer Asks This Question
DaVita invests a lot of money advertising its job openings. The interviewer wants to hear what methods are effective and which are not. They also want to hear if an employee of their company referred you. Describe how you heard about the position, and be sure to give the name of the employee or recruiter who referred you if applicable. Some companies offer their employees a referral fee when referring a candidate, while others hire recruiters to seek out qualified candidates.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
The interviewer wants to briefly hear how you heard about the position. Be concise in your response and focus on the recruiter's name, the website where DaVita posted the job, the company website, or an employee referral.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I heard about this position on the website Indeed."
Written by Krista Wenz on May 23rd, 2022
Direct
13. What is DaVita's mission?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have researched DaVita before your interview. Be prepared to answer any questions the hiring manager might have, such as the company's mission statement, its core values, the population they serve, the CEO of the company, and the year they were founded. It is always recommended to do your homework before any interview and learn all you can about the company.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
DaVita's mission is 'to be the provider, partner, and employer of choice.' Focus on memorizing the mission so you can respond to this question with ease.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"DaVita's mission is to be the provider, partner, and employer of choice."
Written by Krista Wenz on May 23rd, 2022
Discovery
14. Why do you want to work for DaVita?
Why the Interviewer Asks This Question
The interviewer wants to understand why you chose DaVita over other healthcare companies to work for. They want to see that you have done your research and can give solid reasons for choosing DaVita. Respond with enthusiasm and passion in your voice to show the interviewer you are excited about the opportunity to work for their company.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on showing the interviewer you have done your homework. Review DaVita's website, online reviews, and job description so you can give unique reasons for wanting to work for DaVita. For example, suppose you review the job description and find specific duties you would be responsible for if hired. Then, when you mention those particular duties in your interview, the interviewer will see you were diligent in reading the job description, showing an attention to detail.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I want to work for DaVita because your values align with mine. I want to work for a company whose mission is to build the greatest healthcare community the world has ever seen. You provide high-quality service to all of your patients and truly believe in giving them the freedom to regain their lives. I want to be a part of your community and patient-focused organization."
Written by Krista Wenz on May 23rd, 2022
Discovery
15. Why did you choose to pursue a career as a Patient Care Technician?
Why the Interviewer Asks This Question
The interviewer wants to hear your reasons for choosing this profession to understand what motivates you in your career. They want to hear if you were mentored by a Patient Care Technician, have family or friends who work in the healthcare industry, worked in another industry and decided to change careers, or had a loved one who received excellent care from DaVita.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on giving your reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you as a Patient Care Technician to determine if you will be a good fit for their team.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I chose to pursue a career as a Patient Care Technician after seeing my mother go through dialysis treatments before receiving a kidney transplant. I was in awe at how her Patient Care Technician took care of her, and I spent a lot of time talking to him about his job. He mentored me, helped me choose the right career path, and was even at my college graduation. I want to work in this industry to help other families and patients like my mom's Patient Care Technician did for my family."
Written by Krista Wenz on May 23rd, 2022
Discovery
16. What makes you the best candidate for this position?
Why the Interviewer Asks This Question
The interviewer asks this question to hear what qualities you will bring to DaVita and how you will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Review the job announcement before your interview and highlight the qualities, experience, and education DaVita seeks in an employee. Then, focus on using those keywords in your response. When describing how you meet their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I am the best candidate for the position because I meet and exceed your job qualifications. I have over seven years of experience working as a Patient Care Technician with diverse groups and cultures. I am empathetic, compassionate, level-headed, and work well under pressure. I have exceptional communication and interpersonal skills, and I look forward to bringing my skills and experience to your amazing organization."
Written by Krista Wenz on May 23rd, 2022
Discovery
17. What do you like most about working as a Patient Care Technician?
Why the Interviewer Asks This Question
The interviewer asks this question to see what aspect of the job you enjoy most. When you respond, the interviewer can gain insight into what drives and motivates you in your profession and determine if your passion aligns with the company's mission and values.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on showing the interviewer you genuinely care about helping the community or working with like-minded individuals. You might enjoy working with patients to make a difference in their lives, mentoring new Patient Care Technicians, or problem-solving and finding solutions to a problem. Whatever you enjoy the most, the interviewer wants to hear!
Written by Krista Wenz on May 23rd, 2022
Answer Example
"What I enjoy most about working as a Patient Care Technician is helping people improve their quality of life. I love seeing my patients do activities they love to do but were unable to before their treatment. It brings me great joy to be a part of that process."
Written by Krista Wenz on May 23rd, 2022
Education
18. Tell me about your education.
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you have the education needed to perform your job as a Patient Care Technician. They want to hear if you have a degree, certificates, or other specialized training that qualifies you to work in this field.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on your education as it relates to the position. You do not need to start with your high school diploma or GED. Start with post-secondary training and beyond. If you do not have post-secondary training and the position calls for only a high school diploma or GED, mention that you are qualified and tell the interviewer if you have your diploma or GED.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"After graduating high school, I enrolled in the Patient Care Technician program at Brookline College. After completing my practicum, I received my diploma and became certified two weeks ago."
Written by Krista Wenz on May 23rd, 2022
Experience
19. What is your experience working as a Patient Care Technician?
Why the Interviewer Asks This Question
The job announcement should say how many years of experience DaVita requires. The interviewer wants to hear about your experience to ensure you are qualified for the position. Tell the interviewer how many years of experience you have and who you have worked with previously. If you do not have experience, let the interviewer know that you are new to this field. DaVita offers a paid training program for new Patient Care Technicians.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Describe your job duties, showcasing your experience level. Focus on highlighting the number of years of experience you have and where you previously worked. If you are new to the industry, let the interviewer know that although you are new, you are excited to go through their training program to become a Patient Care Technician.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I do not have experience working as a Patient Care Technician. I saw in your job announcement that you offer an extensive training program and that no prior healthcare experience is required. I see this as a wonderful opportunity to enter the healthcare field and gain experience as a Patient Care Technician with your amazing company."
Written by Krista Wenz on May 23rd, 2022
General
20. After reading the job description, what do you like most about this position?
Why the Interviewer Asks This Question
The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like most. Most Patient Care Technician job postings list many job duties you will be asked to perform. The interviewer wants to know what you like most to see where your strengths lie.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Describe what you like most about the job and provide your reason why. For example, you might like that you will be responsible for traveling to patients' homes to offer care. Tell the interviewer why this particular job duty excites you.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"There are many aspects of the job description that are appealing. What I like most about this position is traveling to patients' homes to offer care. I like this aspect of the job most because patients are typically more comfortable being treated at home, and I can get a glimpse of their family life."
Written by Krista Wenz on May 23rd, 2022
General
21. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
Why the Interviewer Asks This Question
The interviewer would like to know if you consider yourself a patient individual, which is required to work as a Patient Care Technician. Impatience can cause a lot of stress and anxiety in patients, family members, and coworkers, so it is essential to showcase your ability to remain patient and professional in workplace situations.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Interviewers want to hire patient healthcare professionals who can remain calm in challenging situations. Focus on letting the interviewer know that you are patient and professional and can increase your patience level during difficult times.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I do consider myself a patient person. I would rate myself an eight out of ten for patience because I have room to grow, but I have a very long fuse. If I need a boost of patience in a challenging situation, I will take a step away, count to 10, and then return to the situation. I recently read a book, 'The Power of Patience' by M.J. Ryan, which also gave me some excellent new methods for coping with stress."
Written by Krista Wenz on May 23rd, 2022
General
22. Would you describe yourself as a compassionate person?
Why the Interviewer Asks This Question
The hiring manager wants to see if you consider yourself a compassionate person since DaVita values helping others improve their health and well-being and care deeply about those they serve. DaVita wants to hire like-minded healthcare professionals, so the hiring manager will ask you if you are compassionate to determine if you will be a good fit for the team.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Assure the hiring manager you are a compassionate person. You can say you are a compassionate person, but giving an example of a time you helped others is a better way to let the interviewer know. For example, you can describe your volunteer experience, how you took care of an elderly relative, held the hand of dying patients, or comforted a grieving family member. Give an example that shows you have compassion for others.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"Yes, I am a very compassionate person and have been my entire life. I was always the one to bring home stray animals and give my lunch to others who were less fortunate than me. I believe you need to be compassionate and empathetic to work in this field and feel honored to have the opportunity to provide compassion to my patients and their family members."
Written by Krista Wenz on May 23rd, 2022
General
23. What is your greatest weakness, and what are you doing to improve?
Why the Interviewer Asks This Question
The interviewer wants to hear about your greatest weakness as a Patient Care Technician to see that you are self-aware and can identify an area that needs improvement. When you admit you have a deficiency in a particular aspect of your profession and take steps to improve, it shows the interviewer that you are motivated and inspired to grow professionally.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on a weakness that is related to your profession but not essential to the job. For example, suppose you say your weakness is your verbal communication skills. In that case, the interviewer may pass you over for another candidate since that skill is an essential part of being an excellent Patient Care Technician.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"My greatest weakness is my lack of experience in this field. I am improving this weakness by applying for this position. I just completed a Patient Care Technician program and recently became certified. So far, my only experience is from my practicals. My goal is to get chosen for the position to start gaining hands-on experience. I am a quick learner, and you will not be disappointed in my performance if hired for the position."
Written by Krista Wenz on May 23rd, 2022
General
24. How would your references describe you?
Why the Interviewer Asks This Question
The interviewer wants to hear that your references will describe you positively. Think about the constructive things your references have said about you in the past. Be complimentary of yourself; now is not the time to be humble.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
If you have past performance reviews or letters of recommendation from your references, review them before your interview. You will be better prepared to answer the question if what they wrote is fresh in your mind. It is also good to have copies for the interviewer if they would like a copy for their file.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. I have a strong work ethic and moral compass, and I seek opportunities to help others. I have three copies of performance reviews and letters of recommendation for your file if you would like them."
Written by Krista Wenz on May 23rd, 2022
General
25. What are the top three skills needed to be an excellent Patient Care Technician?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have the qualities they are looking for in a Patient Care Technician. The interviewer asks this question to see what you believe are the top three skills needed to be an excellent Patient Care Technician. When you respond, the interviewer will determine that you have those skills yourself since you believe they are essential to your profession.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Review the job announcement before your interview and use three of the skills used in the job description to describe DaVita's ideal candidate. When you use keywords from the job description, the interviewer will see that you have the qualities they are looking for. Be sure to explain why these skills are essential to your profession.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"After working as a Patient Care Technician for five years, I believe the top three skills one needs to be excellent at this job are compassion, communication, and interpersonal skills. When working in healthcare, compassion is needed as we work with sick patients and concerned loved ones. Written and verbal communication is essential when writing reports, documenting patient care and speaking with patients and family members. Excellent Patient Care Technicians can work with diverse groups, actively listen to their patients, and show leadership even when not in a leadership position."
Written by Krista Wenz on May 23rd, 2022
General
26. Name three of your greatest strengths as a Patient Care Technician.
Why the Interviewer Asks This Question
The interviewer wants to determine if you have the qualities they are looking for. Before your interview, review the job description and look for keywords DaVita used to describe its ideal candidate. Then, choose three of those keywords as your greatest strengths to show the interviewer that you have the characteristics they are looking for.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Suppose the job description says DaVita seeks an experienced, compassionate Patient Care Technician with strong communication and interpersonal skills to work in a leadership position. In that case, you should name your experience, compassion, communication, interpersonal, or leadership skills as your greatest strengths. Focus on using three keywords from the job description so the interviewer can see that you have the qualities they are looking for in their ideal candidate.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"My greatest strengths as a Patient Care Technician are my communication, leadership, and interpersonal skills. I have excellent verbal and written communication skills and can explain complex terms in easy-to-understand terms. I have led many diverse groups at work and in a volunteer capacity, and I have exceptional listening skills. I have over three years of experience honing these skills in my profession."
Written by Krista Wenz on May 23rd, 2022
General
27. What are your professional goals for the next five years?
Why the Interviewer Asks This Question
The interviewer asks this question for two reasons. They want to see if you have professional goals and a plan to achieve them. Setting goals to improve and grow professionally shows that you are motivated and dedicated to your profession. The interviewer also wants to see if your plans include working for the company. DaVita invests a lot of money and time in hiring and training employees, and the interviewer wants to know that you will be a long-term employee if hired.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on describing your professional goals for the next five years and how you will achieve them. If you are new to the industry, you might want to concentrate on gaining experience and take continuing education courses. If you have been working as a Patient Care Technician for some time, you may plan on pursuing higher education or an administrative role. Be sure to highlight that you see yourself with the company in five years.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"Since I am new to this field, my professional goals in the next five years are to get hired by your company and gain experience. I want to gain experience in patient care by working with your incredible healthcare staff, attending industry conferences, and working on my continuing education hours. I appreciate that DaVita offers on-the-job training, which is why I applied to your reputable organization. I see a long career with DaVita and am excited by this opportunity."
Written by Krista Wenz on May 23rd, 2022
General
28. What do you like to do on your days off?
Why the Interviewer Asks This Question
The interviewer asks this question to see what interests you and if you have healthy avenues to decompress. They want to hear what hobbies and activities you enjoy and know that you spend time away from work destressing from the pressures of the job. If you do not have healthy ways to relieve stress on your days off, you are at a greater risk of 'burning out' or becoming sick from stress.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on three or four activities you enjoy. The interviewer wants to see what you are interested in and determine how well you will get along with other team members based on your interests.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"In my free time, I enjoy outdoor activities that keep me in shape. My favorite activities are surfing, trail running, yoga, and kayaking. I also enjoy volunteering at a local soup kitchen, gardening, and trying new recipes."
Written by Krista Wenz on May 23rd, 2022
General
29. What do you like least about your current job?
Why the Interviewer Asks This Question
The interviewer asks this question to determine why you are looking for a new place of employment. When the interviewer understands why you are leaving your current position, they can see if DaVita can provide you with what you are seeking.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Focus on being positive in your response. Even though the interviewer wants to hear what you like least about your current job, they do not want to listen to you bad-mouth your coworkers, clients, or management. When you respond, highlight the opportunities you can receive by working for DaVita. For example, you may not like your current job because there is no opportunity for growth or it is a part-time position. In that case, point out that DaVita offers opportunities for professional development or a full-time schedule.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"What I like least about my current job is the lack of opportunity for professional development. I am one year away from obtaining my nursing degree, and there is no room for me to grow with my current employer. I like that your company encourages professional growth and offers opportunities to advance within."
Written by Krista Wenz on May 23rd, 2022
Operational
30. What do you do when you are given an assignment you don't know how to complete?
Why the Interviewer Asks This Question
The interviewer asks this question to gain insight into your communication, critical thinking, and problem-solving skills. They want to understand how you tackle unfamiliar assignments and know you will ask for help when needed.
Written by Krista Wenz on May 23rd, 2022
Focus Your Answer On
Show how you approach a situation you are unfamiliar with. You want the interviewer to see that you have critical-thinking skills and can research how to complete an assignment. You also want to show them you are unafraid to ask for clarification so you do not complete the task incorrectly.
Written by Krista Wenz on May 23rd, 2022
Answer Example
"It depends on the assignment. If I believe I can research it and figure out how to complete the task, I will go that route. Suppose the job is something particular to the company I am working for, and it involves a specific way to complete it. In that case, I will tell the person giving me the assignment I am unfamiliar with how to do the task. I will ask them to show me or point me in the right direction so I can complete the assignment correctly."
Written by Krista Wenz on May 23rd, 2022