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University Hospitals Of Cleveland Interview Questions

To help you prepare for an University Hospitals Of Cleveland job interview, here are 31 interview questions and answer examples.

University Hospitals Of Cleveland was written by and updated on January 28th, 2019. Learn more here.

Question 1 of 31

University Hospitals Of Cleveland has a diverse workforce. When have you worked amongst a diverse group of people?

How to Answer

Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

Written by Ryan Brunner on January 28th, 2019

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31 University Hospitals Of Cleveland Interview Questions & Answers

  • 1. University Hospitals Of Cleveland has a diverse workforce. When have you worked amongst a diverse group of people?

      How to Answer

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

      Written by Ryan Brunner on January 28th, 2019

      1st Answer Example

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."

      Written by Ryan Brunner on January 28th, 2019

      2nd Answer Example

      "I am so glad you pointed out your need for diversity at University Hospitals Of Cleveland. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."

      Written by Ryan Brunner

      Community Answer

      "I worked for the Cleveland VA for 2 yrs I enjoyed it very much, before that, I was on assignment for a

      temp agency and work with people with disabilities and enjoyed the people there."

      Written by an Anonymous User

      Marcie Wilmot

      Our Professional Interview Coach
      Marcie Wilmot Reviewed the Above Answer

      When you worked at the Cleveland VA, what was the workforce like? In what ways was it diverse (e.g., culturally, racially, by religion, by age, by education level, etc.), and how did this help you to grow and learn? Be sure to talk about why you enjoy working in a diverse group and emphasize that you would love to do this again.

  • 2. University Hospitals Of Cleveland was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

      How to Answer

      Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.

      Written by Ryan Brunner on January 28th, 2019

      1st Answer Example

      "I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."

      Written by Ryan Brunner on January 28th, 2019

      2nd Answer Example

      "I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to University Hospitals Of Cleveland in hopes to be considered for the median salary for the role."

      Written by Ryan Brunner

      Community Answer

      "I know my years of service does not meet the job qualifications, I am willing to work for a lower salary

      until I can be considered for a median salary, I will prove through my work that I am a good candidate."

      Written by an Anonymous User

      Marcie Wilmot

      Our Professional Interview Coach
      Marcie Wilmot Reviewed the Above Answer

      It's great that you're open to being flexible when it comes to your salary and that you want to prove yourself by working hard. Don't underestimate yourself, though. You might also say that even though you don't have as many years of experience as they prefer, the experience you have gained is significant and perfectly sets you up to excel in this role. Remind the interviewer about the skills, education, and qualities you have that are well suited to this position.

  • 3. Do you think it is possible to be a good team member, yet disagree with the leader?

      How to Answer

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.

      Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.

      Show that even if you disagree with the final decision they make, you support the direction the team is heading.

      Written by Ryan Brunner on January 28th, 2019

      1st Answer Example

      "I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."

      Written by Ryan Brunner on January 28th, 2019

      2nd Answer Example

      "I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."

      Written by Ryan Brunner

      Community Answer

      "I feel you can agree to disagree with respect and do your job."

      Written by an Anonymous User

      Marcie Wilmot

      Our Professional Interview Coach
      Marcie Wilmot Reviewed the Above Answer

      Nice! It's good that you think this way, but you'll want to build out your response more so that it's more meaningful to the interviewer. Have you ever disagreed with a team leader yet managed to successfully complete a project or task? Talk about how you did this. Personalize your answer. The more details, the better!

  • 4. Talk about the best team that were a part of in the workplace. What made the team great and what was your role on the team?

      How to Answer

      University Hospitals of Cleveland holds teamwork as one of its core values and they believe in a collaborative effort to help improve patient care and overall performance. For this question, your interviewer will be looking to hear what your ideal team environment looks like by having you talk about the best team that you were a part of during your career. In your example, talk about your own personal feelings as to why this team was great and be sure to reiterate to your interviewer that you are a team player and can handle many roles within a team.

      Written by Ryan Brunner on January 28th, 2019

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  • 5. What is your greatest weakness?

      How to Answer

      Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

      Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

      Written by Ryan Brunner on January 28th, 2019

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  • 6. Talk about a work situation where you had to put yourself in someone else's shoes to truly understand how they were feeling in a situation. Why was this necessary to provide a great outcome?

      How to Answer

      For this question, your interviewer will be looking to hear that you are able to take an empathetic approach to your work, no matter if it is with a colleague or with your patients. Your empathetic approach in your ability to see things from another's perspective will reflect on your compassion, one of University Hospital's core values for employees. In your example, paint the picture for your interviewer as to why it was necessary for you to place yourself in another person's shoes in a situation and speak to how this helped both you and the other person have a great outcome.

      Written by Ryan Brunner on January 28th, 2019

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  • 7. In your opinion, what makes you a great problem solver?

      How to Answer

      Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

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  • 8. What type of work environment do you dislike working in?

      How to Answer

      Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.

      Written by Ryan Brunner on January 28th, 2019

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  • 9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

      How to Answer

      Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.

      Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.

      Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.

      Written by Ryan Brunner on January 28th, 2019

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  • 10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

      How to Answer

      Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.

      Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.

      Written by Ryan Brunner on January 28th, 2019

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  • 11. If University Hospitals Of Cleveland hired you today, what would you accomplish first?

      How to Answer

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.

      Written by Ryan Brunner on January 28th, 2019

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  • 12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

      How to Answer

      There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose? Be sure to tie your answer into some aspects of what University Hospitals Of Cleveland does.

      Written by Ryan Brunner on January 28th, 2019

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  • 13. What part of your healthcare career brings you the most stress?

      How to Answer

      Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).

      Written by Ryan Brunner on January 28th, 2019

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  • 14. Tell me about yourself.

      How to Answer

      Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or talk about your travels. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual.

      Written by Ryan Brunner on January 28th, 2019

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  • 15. University Hospitals holds diversity as one of our core values. How do you approach handling diversity in people, thought, experiences and perspective in your work?

      How to Answer

      To really nail down your answer to this question, think about the factors in which University Hospitals consider diversity: people, thought, experiences and perspectives and think about how you consider these things during your workday with both colleagues and patients. Speak to your interviewer as to why you feel a difference in backgrounds leads to difference in thoughts, opinions and overall knowledge and how these things really make a team effort more complete. On the patient side of things, talk about your feelings about diversity and why it is important to you.

      Written by Ryan Brunner on January 28th, 2019

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  • 16. Do you prefer to work in a team based position or individually?

      How to Answer

      In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

      Written by Ryan Brunner on January 28th, 2019

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  • 17. At University Hospitals of Cleveland, we strive for excellence in seeking ways to improve patient care. Give an example of a time that you took steps to improve a process in the workplace. What was your rationale and process for doing so?

      How to Answer

      In continuously seeking opportunities to improve processes in patient care, University Hospitals of Cleveland made excellence on of its core values in this regard. To show that you aren't complacent in your work and that you are always looking to improve, your interviewer is asking this particular question. In your example, think of a time where you personally discovered the need for a change in process and talk about the steps you took to make the change. If you had to work as part of a decision making or process changing team, talk about your role in that process as well. Seal the deal on this answer by letting your interview know that great patient care will always be changing and innovating and that you are adaptable to change.

      Written by Ryan Brunner on January 28th, 2019

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  • 18. How would you describe your personality?

      How to Answer

      Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.

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  • 19. When have you shown a willingness to learn a new method or new approach to solving a problem?

      How to Answer

      Being flexible, and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example but make sure to spend more time highlighting the resolution rather than the problem.

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  • 20. University Hospitals Of Cleveland seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

      How to Answer

      Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Written by Ryan Brunner on January 28th, 2019

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  • 21. What experience do you have providing education or training to fellow colleagues, students or to your patients?

      How to Answer

      As you research University Hospitals of Cleveland, you'll find their mission statement is: To Heal. To Teach. To Discover. For this question, your interviewer will be looking to hear about your experience and your ability to teach others. Whether you've done this with patients or fellow colleagues, be sure to point out your style of educating others and point out a particular time your training was appreciated and effective. As well, be sure to show an appreciation for education in the healthcare industry and talk about why it is important to those that you work with in your job.

      Written by Ryan Brunner on January 28th, 2019

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  • 22. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?

      How to Answer

      The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.

      Written by Ryan Brunner on January 28th, 2019

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  • 23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

      How to Answer

      The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.

      Written by Ryan Brunner on January 28th, 2019

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  • 24. Talk about a time you had to go to extra lengths to accommodate a patient. Why did you feel compelled to do so?

      How to Answer

      Great patient care often requires going the extra mile to ensure that they are taken care of respectfully, carefully and compassionately. University Hospitals of Cleveland knows this to be true and they value integrity in the commitment to do what is right for the patient's that they serve. Your interviewer will be looking to get the sense that you are willing to do what is right for your patients and that you are willing to go to great lengths to do so by having you give an example of a time you did just that. In your example, speak to the situation that the patient was in, what your actions were and why you took that course. Ensure to end the example with a great outcome for the patient.

      Written by Ryan Brunner on January 28th, 2019

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  • 25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

      How to Answer

      The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.

      Written by Ryan Brunner on January 28th, 2019

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  • 26. In order to work for University Hospitals Of Cleveland, you must be able to pass a full criminal background check. Do you consent to a full background check?

      How to Answer

      Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.

      Written by Ryan Brunner on January 28th, 2019

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  • 27. What is your patient care philosophy?

      How to Answer

      It's always a great idea to research the company before your interview. You want to get to know their care philosophy so that your answer can reflect what is important to them. What is the core of your care philosophy? Keep your answer concise yet sincere.

      Written by Ryan Brunner on January 28th, 2019

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  • 28. At University Hospitals Of Cleveland we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

      How to Answer

      Assure the interviewer that you would treat everyone at University Hospitals Of Cleveland with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

      Written by Ryan Brunner on January 28th, 2019

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  • 29. Tell me about your healthcare related education and training.

      How to Answer

      Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.

      Written by Ryan Brunner on January 28th, 2019

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  • 30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

      How to Answer

      The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.

      Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:

      - Expressive
      - Communicative
      - Open
      - Unreserved
      - Warm Hearted

      Written by Ryan Brunner on January 28th, 2019

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  • 31. At University Hospitals Of Cleveland we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

      How to Answer

      Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with University Hospitals Of Cleveland as long as possible.

      Written by Ryan Brunner on January 28th, 2019

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