28 Fresenius Medical Care Interview Questions & Answers
Below is a list of our Fresenius Medical Care AG interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. At Fresenius Medical Care, we do a lot of cross functional team projects. Tell me about a project team you've been on and your role.
How to Answer
If you thought group projects ended in college, you were wrong! Most organizations have their share of project work as well as the day to day work. Walk the interviewer through a successful project where you played a big role and had large ownership.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"At my company, I was selected to represent my department in a larger project team to implement a new CRM system. We met weekly, sometimes twice a week for about 12 months, My role was to make sure our old CRM system data converted into the new one and that it was organized in a useful way. I collaborated with IT as well as the project manager for the new system to make sure the data was useful and organized. When the new system launched, our old and rich data was there and useable so that we could maintain relationships we our customers seamlessly."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "In college, we had to do a big project in my Marketing class where we created an advertising campaign for a local business. I was in a group with 4 people, none of which I knew very well. We started talking to figure out where people's strengths were and there was clearly a person who was more technical, one who was a really good presenter and communicator, a financial person, and me, the creative person. We all had our own lanes, but came together to help on the different pieces. We pitched our idea and the business we had modeled, actually wanted to implement the majority of our ideas."
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2. We value the growth of our staff here at Fresenius Medical Care. Talk about your ultimate career goals and if you see us fitting into those goals down the road.
How to Answer
For an organization that truly values the growth and development of their employees, Fresenius makes many avenues available for their staff to grow and develop in their careers and this question gives you the opportunity to talk about what your career goals are and how you expect to achieve them. Be open and honest with your interviewer about your goals to show your motivation, but also be sure to show a commitment to both the role that you are interviewing for and the organization as a whole.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"Being young in my career as a Dialysis Technician, I do have goals to work towards a Bachelor's degree in nursing down the road. I love working with renal failure patients and truly feel that I have a significant impact on prolonging their lives and helping them feel fulfilled. My goal in becoming an RN would be to continue working in the nephrology specialty with patients with kidney issues."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"My goal down the road would be to prove my value to the organization as a clinical coder and eventually be promoted to a supervisory or management position. While working full time now as a coder, I am pursuing my bachelor's degree in Health Information Management. I was inspired to do this by my current manager as he saw that I had the skills and qualities necessary in a future leader in the field."
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3. We have a unique business model in the medical device industry in that we have a clinical dialysis side to our business on top of our manufacturing and development sides. Why do you think our model is important to our success?
How to Answer
In your research of Fresenius Medical Care, you likely read about their different divisions that span the range of direct patient care to research and development on the product development side of things. This is a very unique model in the realm of the medical device industry and your interviewer will be looking to hear that you see the advantages of this model. Point out the fact that clinical operations and direct patient care are what the entire operation is about and having employees on that end of the business can significantly benefit the manufacturing side. And on the flip side of that equation, working on the clinical side of things with the development of new products so close has a huge advantage as well. Talk about your point of view in this business model and what the advantages are.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"Coming from a sales job in the medical device industry, at times it could be hard to connect with the nursing and tech staff that were working with the products that I sold and serviced in clinics and hospital across the region. I can see one huge advantage of working at Fresenius is the ability to engage with clinical staff like physicians, NP's, nurses and tech that are using the products on the front lines with patients and then take that knowledge to the field with external customers."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"Having worked on the nursing side of things prior to getting into leadership, I love the idea of working with those that design and develop renal products to make patient care more improved and to make the lives of the techs and nurses much better as well. Can you talk about the collaboration that you see happening between the different sides of the business here at Fresenius Medical Care?"
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4. What are the important factors for you finding purpose in and being invested in your work? How can we help foster these factors?
How to Answer
Fresenius Medical Care believes that for their employees to be productive, successful and happy in their work, they must be invested and engaged in their work. For this question, your interviewer is looking to take a deep dive into what makes you tick as a high functioning and successful team member if you were to be offered the position. Now is your chance to be open and honest with your interviewer about what you truly look for to be happy in your work and the it give you the chance to discuss what you look for and expect from a leader. In the end, make sure that your interviewer understands that you are highly motivated by the mission and values of Fresenius Medical Care.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"For me personally, happiness and success in my work come from me feeling a personal stake in the success of my department and the organization as a whole. Knowing that this Marketing Specialist position has direct influence on the sales and implementation of great life saving products would give me all I need for motivation to succeed."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"Throughout my career in engineering, I've always been highly motivated and invested during the times where I was given autonomy in decision making processes and daily routines to bring my expertise and skills to the forefront. In this position as a Senior Component Engineer, you'd quickly find that I am a self starter that is able to work both independently and with a team of experts in the field. From you as a leader, I'd like an open door policy to be able to bounce ideas off of you as well as you being able to approach me with ideas. Is this your typical management style?"
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5. Many of our projects have very strict timelines. Tell me about a time you missed a deadline or deliverable and how you handled it.
How to Answer
Everybody makes mistakes and it is best to pick a project where the missed deadline wasn't fatal and you were able to recover and learn from your mistake.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"We had a new leader start recently. To get her up to speed, she asked for a number of different reports in a 2 day turn around time. She needed them for an executive meeting she was going to. One of the reports was very manual and with my other responsibilities, I just wasn't able to get it done in time. I went to her office and told her that I could have this complete tomorrow, but I wasn't able to finish it for her meeting this morning. She asked what I was working on and I explained my competing priority. She recommended that I come check with her to get help prioritizing in the future. I learned a big lesson that day about using your leader as an advocate for you. I should have come to her first. I've kept this in mind in other scenarios when I've had competing deadlines."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "As a new grad, I remember in college, I had a huge project due in my economics class at the end of the semester. I made a schedule that would help me get all of the pieces of this project done in time, but part of my project required outside data that I needed from a different university. There was a delay in this data getting to me and it delayed some of the subsequent steps of my project. I ended up getting it just a few days before the deadline. As hard as I tried, I couldn't get it submitted on time. I was absolutely devastated. I called my professor who understood, but I got a reduced grade because it was late. I learned that I should have chosen a data source that was more readily available to me but also that I could have looped in my professor earlier who might have had another idea."
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6. With our focus at Fresenius Medical Care being on renal disease, what do you know about our products and services and how they impact patients with kidney issues?
How to Answer
For this question, your interviewer will be looking to hear that you have some sense for the business and product line that Fresenius Medical Care works with on a daily basis and that you understand how their products and services help those living with kidney disease and other kidney issues live full lives. Be sure to do some basic research on the company, the products and services they promote and how the products provide a huge benefit to those in need. If you can give your interviewer a personal touch by talking about a person you know that has benefited from similar products, talk about how you'd like to be a part of that moving forward with others.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"As a skilled operator on production lines, it is important for me to find an employer with which my personal values align and to help create a product that is meaningful and impactful on the customers that I serve. Having had a father that spent the final six years of his life in dialysis treatments and watching how those final years kept him alive to see his grandchildren grow, I would have a strong personal investment into the great products that Fresenius is putting out to patients and dialysis centers."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"Throughout my career in healthcare, I have really enjoyed my time working in dialysis and with renal failure patients the most. It is such a prevalent disease that has been treated so much more effectively now with advancing technology and innovation like Fresenius has been a part of. Having always been an advocate for home care when possible, I think that this position matches my strong desire for home care with my love for working with renal patients. Your cutting edge technology in home hemodialysis would be something I'd thrive in working with."
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7. At Fresenius Medical Care, we challenge ourselves to improve people's health. When is a time you've pushed and challenged yourself outside your comfort zone?
How to Answer
The medical device industry demands forward-thinking individuals who can continue to do MORE. The interviewer wants to hear an example of a time you've really stretched yourself for a project or initiative at work.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I was working with clinics in my territory to promote our medical devices and kept hearing that our competitor was offering a better product that was more tech savvy. I brought this feedback back to our R & D team but also had an idea on how we could differentiate ourselves from our competitor's product. I did a bunch of research on how to engineer something like this, even though that is far out of my scope as a sales person. I was then put on a project team to explore actually developing this upgraded product. Our team was able to research, design and launch a product that my physicians were so excited about. It was the most challenging and rewarding experience!"
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "In college, we were given an assignment to create a marketing proposal for a local business. I did a mix of traditional and digital. I had seen a new technology mentioned the day before on a blog I subscribe to and even though my project was due in 2 days, I decided to research everything I could find on this new automation technology. I didn't sleep the night before the project was due, but adding this new technology really made my project stand out."
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8. In the medical device industry, there is a lot of industry jargon and lingo and many acronyms to learn to understand the business. What are some strategies you've used to acclimate quickly when you've started a new job in the past?
How to Answer
The medical device industry is highly technical. Even if you aren't an engineer, you still need to know very specific information about the product so you understand the business. There is a learning curve for any new employee, but the ones who can pick up things quickly set themselves up for success faster.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"When I started my last job, I was hearing so much unfamiliar terminology my first week, so I started making a list and then when I had time to ask people or look things up, I'd add it to the list until I knew what everything was. My list became pretty extensive, so the HR person who does onboarding actually asked me if she could give it to new hires from now on because it was really helpful."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I love Google. In almost any environment, when you don't know something, you can start on Google and go from there. I take the time to research outside of work the elements of the industry that I don't know to get up to speed faster. By week 2 and 3, I'm have impressed the people I work with as contributing to the business."
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9. We promote public awareness of kidney disease awareness in many ways and Fresenius Medical Care takes personal responsibility for educating and helping others where we can. Why is this important to you and in what areas would be able to participate?
How to Answer
For this question, be sure to do your research on the corporate responsibility of Fresenius Medical Care and learn about their public awareness programs, their emergency aid efforts and their network for social commitment in the field of kidney health. Then, speak about your thoughts on why these efforts are important and talk about any areas that you may be interested in helping out. If you have any personal touch you can put on your own story, that could go a long way with your interviewer in showing your belief in the corporate responsibility of the organization.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"A few years ago, my brother-in-law returned from four years of active duty in a heavy combat zone and he returned a very different person than from when he left. He was diagnosed with PTSD upon his return and our whole family struggled with how we could help him transition back to normal family and work life. A few of our family attended a public seminar put on by Operation We Are Here and it focused on how we could best help our loved one transition back to life and how we could better understand what he was going through and experiencing in coming home. Seeing how impactful and successful this was for us, I'd love to be a part of similar education for kidney disease and other related issues with my experience as a Registered Nurse."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"When I applied for this position, I was so enamored when I was reading about Fresenius' efforts in providing global crisis aid to those in need. Knowing the importance of dialysis in helping keep patients alive and well, I can't imagine the number of lives that are saved through these efforts when disasters like hurricanes or tsunamis take out entire regions or countries that don't have the infrastructure or supplies to keep dialysis operations up and running. If hired here, you can rest assured that I would be willing to help out in any way possible with these efforts."
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10. Tell me about your related education and training that prepared you for this position.
How to Answer
Take a few minutes to walk the interviewer through your college work, graduate work or any skill development opportunities you have had. Make sure you put emphasis on how that experience will help you succeed in this position.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I actually have a degree in music, but went back to graduate school for business. I think the musical part of my brain keeps me creative, but I have the finance, accounting, and consultancy skills you need to succeed in this role."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"I have a degree in biology and thought I wanted to go on to medical school, but discovered I really like the business side of health care. I started taking classes in business and management and did an internship in the corporate office of a hospital system. These combination of experiences would give me a really good base for a position at Fresenius Medical Care AG."
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11. At Fresenuis Medical Care, we are results oriented and we expect our staff to meet customer and patient demands. Talk about a time you had to deliver excellent results on short notice and under a time crunch. How did you ensure solid results?
How to Answer
Working on a time crunch to deliver great results is no easy task, but it is something that we all deal with in our work from time to time. Your interviewer will be looking for your ability to execute requests on short notice and how you handle situations like this with ease. Walk your interviewer through your process on how you prioritize the short notice task and come through in the clutch with diligence. Explain how you handle other duties you were working on at the time while putting a focus on the new task. If you had to use resources or help wisely, talk about your ability to do so with ease.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"A few months ago, I was on the road in another region conducting sales calls on my big accounts. This was a trip I planned quarterly and it put me on the road for 2-3 nights away from home. One day while having lunch, a customer called to let me know that one of their storage building had suffered a roof collapse and all materials in the building were damaged beyond repair. I knew where the conversation was headed and I asked the client when he needed his new shipment of product to not hold up production on their end. 48 hours was his hopeful deadline and I promised we would have shipping to him by late evening on the following day. I immediately got on the phone with our order processing staff to expedite the order and delivery. I also contacted our warehouse manager to let him know about the high priority of the situation. Because I had such a great working relationship with both, the order was sent overnight that very night and the next afternoon I received a thank you call from a very happy customer!"
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"Last year, the health care system I worked for was experiencing some pretty high turnover and that led to the need for our entire Dialysis Technician team to be flexible. On a Friday morning, I reported to the clinic I was scheduled to be at that day and immediately began preparing for patients coming that day. Shortly after that, my director called indicating that no one had showed up to another clinic location about 30 miles away and asked if I could report there as soon as possible as patients were scheduled within the hour. Immediately, I let my colleague know that he would be handling all of our duties that day in clinic and I hit the road. When I arrived at the other clinic site, there were already two patients waiting. I let them know that due to unfortunate events, their appointment may be slightly delayed. I hustled to prep everything and within a short amount of time we were up and running with little delay. My flexibility that day really prevented a potential disaster and I was glad I could do my part to take pride in my work and my organization to represent us in the best way possible."
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12. In the medical device industry, it is important our teams are cohesive so we can continue to drive excellence. Tell me about a time you gave feedback to a peer?
How to Answer
The interviewer wants to know that you aren't shy about giving feedback to your peers to help them succeed. True leaders show their true colors by mentoring and supporting colleagues, not just by supporting and training direct reports. Show the interviewer that you care about the development of others are aren't afraid to give feedback.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I noticed my peer was really struggling with her communication with another leader. He would get very anxious and even out of breath when he was telling me about what was going on. One of the times that he was venting to me, I listened, but then asked a few more questions to probe deeper. Through my questions, my colleague was able to think of a few different strategies to try when working with this person in the future. The power of the question is very powerful."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "We had bi-weekly team meetings and we do a lot of brainstorming during that time. One of my colleagues came across really negative and would shoot down people's ideas really quickly. This really deflated the energy in the team. I asked him to go for a walk with me and I told him how his behavior was being perceived. He was caught off guard by this feedback. However, because we were walking and our bodies were moving, it helped him to calm down and hear me. At the end, he thanked me for pulling him aside and talking to him about it and I could tell at the next meeting that he came with an attitude that was different and more open."
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13. What is a work accomplishment you feel very proud about that you'd like to share?
How to Answer
Everybody has that shining moment in their career that they look back on and feel good about. Share a work accomplishment that is significant to you and let the interviewer hear the passion in your voice.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I have been selected to the President's Club 3 years in a row. The first year I was selected, I am especially proud of because I was given a territory that was performing really terribly. I didn't know if I'd be able to turn it around. With focus, dedication, and a close eye on numbers, I was able to make really great strides in that region and it is still a high performing area for the company."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I'm really proud of the fact that 3 of the people who reported to me have moved on to leadership roles within my company. Coaching and mentoring people is really important to me and I spent a lot of time with these individuals talking to them about what it would take to get to the next level. They were like sponges and listened, and then did exactly what I knew they could do. Teaching others is something I have a great passion for."
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14. We never settle for the status quo at Fresenius Medical Care and we wouldn't expect you to if hired for this position. Have you ever thought of a new and creative way of doing things in your work that ended up benefiting your work or the organization?
How to Answer
Fresenius Medical Care values innovation in the work place and seeing opportunities where others don't. Talk about a time where you sought to improve a process or task on the job and explain how the idea was prompted in your mind. Talk about how you went about getting the change implemented and any hurdles you had to overcome to do so. Make sure that your interviewer walks away from your interview knowing that you are the employee that will consistently seek improved ways of doing things in your work.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"In corporate purchasing, being complacent can set an organization back financially for years to come if new suppliers and contracts aren't being sought and/or negotiated. Last year, I led a charge to reevaluate the raw plastic suppliers we were using in the operations of my current organization. This wasn't prompted by my leadership or CEO, it was something I felt was right to do and hadn't been done in almost ten years. In transparency, I informed our current two suppliers that we would be looking at alternate pricing from their competition. Right away, one proposed new bulk pricing. In my effort in seeking and pricing new suppliers, we kept the current supplier at new bulk pricing and opted to go an alternate route with our other supplier. These projected supplier changes are projected to save my organization over $400,000 per year over the next five years."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"After attending a great conference on changing technology in the home health arena a couple of years ago, I realized there were many new technologies that could significantly benefit our patients and my organization's bottom line through time saved and efficiency. Immediately following the conference, I approached our director about immediately thinking about home glucose monitoring devices for non-ambulatory patients knowing the amount of time and resources we put into monitoring that patient base. In what ended up being a minimal investment up front, our time alone saved from trips to patient homes to simply take glucose reading was a huge benefit. To this day, my organization is continually seeking new monitoring technologies and I'm glad I helped pioneer these ideas with our leadership."
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15. At Fresenius Medical Care, we need outside the box thinkers to continue to innovate our company so we can stay competitive in the medical device industry. Tell me about a time you thought about something differently or proposed a new way of doing somethi
How to Answer
The interviewer wants to learn about your creativity and ability to come up with new ideas. Share with the interviewer your idea, but also if it was executed and how the situation turned out.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I started at my company with a staff who had been there a long time. I'm a big believer in Lean Six Sigma principles and I saw a ton of waste in our process. I took some time to get to know the people and learn the current process fully, but then I suggested new ways to streamline our operations such as consolidation vendor agreements, leveraging some of the global contracts we have and have people 'own' more of their own process instead of handing it off to others. Because I had built relationships with the people in the department first, they were more open to the change. Within the first year, we were able to produce 30% more revenue with no added staff because of the changes I recommended."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "As a new grad, I was on a lot of project teams. There was an assignment in one of my marketing classes where we had to think about new solutions to generate leads for a real small business in our community. I did my homework on the company and researched the competitors and main demographic of the customers. I recommended doing a targeted re-targeting campaign on the largest competitor's website. They liked my idea and decided to give me a small budget to try out this campaign. I was able to increased traffic to their website and the number of people who subscribed, so they were really pleased."
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16. At Fresenius Medical Care, we believe in continuous feedback so we can all improve. When is a time you received constructive feedback?
How to Answer
All companies need people who can take criticism and give it without feeling weird or sensitive about it. Demonstrate to the interviewer how you have used a piece of constructive feedback to improve and get better.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"In one of my reviews, I received feedback that I didn't delegate enough and therefore, it made it seem like I didn't trust my colleagues. I really took that feedback to heart. I took a look at my work load, which was really high, and made some priority buckets. There was one bucket of work that was very low risk and I distributed it to my team. One team member did a really great job so I was able to give her some of the more complex projects."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I received feedback that everybody knows what I am thinking from my non verbal expressions, especially in meetings. That was really tough feedback to hear. That entire next year, I worked very hard to ensure my facial expressions were positive and neutral versus worried or anxious, no matter what the content of the meetings were about. It was a tough exercise, but I'm glad I received the feedback or I would not have known this."
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17. Talk about a collaborative effort you were a part of during your career. What part did you play in the effort and why was it important that collaboration occurred in that situation?
How to Answer
Fresenius Medical Care values collaboration and they believe that working together in teams is vital to accomplishing more than what is possible as individuals. Talk about a significant team effort that you were a part of and describe why the full team was necessary to pull off what you did. Be sure to talk about important aspects of teamwork that were vital to the groups success versus if one individual were to try and accomplish it alone. As well, be sure to let your interviewer know that you are a team player and most comfortable working in a collaborative team based environment.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"While times working in corporate finance can get a little lonely working on my solo duties, I love team collaboration and projects and bring a great deal of financial expertise to those teams. Last year, I was asked to be on a project team that was looking at expansion of a few new production lines. With the team, I took the necessary time to learn and understand things from the engineering and production side of things and I did this through conversations with members of the team. With learning that side of the project, I was able to speak on the financial impact for start up of the project and future growth down the road based on projections. My role was really to ensure that the venture would be profitable in a short period of time. In the end, the success of the expansion was really owed to the team involved in the planning and implementation project and I was very happy to be a part of it."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"In my current role as a Surgical Technologist in a large Hospital, teamwork and collaboration is necessary on a daily basis to ensure that our patients receive the best care and procedure possible. Last year, our growth led us to onboard two new surgeons. Prior to their start date, I led a group in our department to work on an efficient and effective orientation process to help the new surgeons learn our methods, our facility and our tools to help have them up and running on cases in a short amount of time. I pulled in members of nursing, sterile processing and management and we all banged heads on creating the best orientation program we could. It was a great effort and our team was commended by hospital leadership following great feedback from the new surgeons."
Written by Ryan Brunner
18. Tell me about a time you took initiative on your own.
How to Answer
Assure the interviewer that you are a go-getter and aren't going to wait to be asked what to do. Walk them through a scenario where you took it upon yourself to fix something and didn't run to your leader with a problem, but had multiple solutions.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I noticed we were taking at least 2 hours a week on a manual report that seemed to be a big waste of time. I started playing around in our system at the different reporting features and was able to test and customize a report that could take the place of the manual report. After my testing, I brought the idea to my boss who made a few tweaks, but was thrilled I had discovered a more efficient way to give customers the same information."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I noticed a huge skill gap in the team's use of Microsoft Excel & PPT. Because I come from a different industry, I had to utilize these tools a lot and volunteered to host a series of lunch & learns for anybody who wanted to brush up on them."
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19. At Fresenius Medical Care, we've been voted a best place to work. What kind of working environment do you thrive in?
How to Answer
Every work environment is different. The interviewer wants to get a sense of your preference for the atmosphere in which you'll be working. Be honest, but also demonstrate flexibility since you'd don't yet know what the environment is like.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I can adapt to most work environments. I've been in very chaotic, noisy environments and can thrive with some strategies to help me focus, like my headphones. In other positions, it has been very quiet. I gravitate to environments that are collaborative and not too quiet so people feel like they can ask questions and interact with each other."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"In my internships, I had exposure to many different settings. I prefer a busy, fast-paced environment to keep me on my toes. I also like when there are many people around so I can ask questions if I need."
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20. In the medical device industry, we are highly regulated by the FDA and other entities. What experience do you have working with regulatory bodies?
How to Answer
The medical device industry is one of the most highly regulated spaces to be in. Tell the interviewer what exposure you have had in this space. If you haven't had this yet, be honest, but also acknowledge that you know what they are talking about.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"In my current company, I work on a team with those in government relations on the device that I manage. I work with our engineers and scientists to make sure we are proving and testing all the claims we are making about our product. The government relations team is actually the ones with the regular contact with FDA but I help to support their work to make sure we have approval."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I have never worked in the medical device space, but my company has other regulatory bodies that have regulations we need to follow, so I am accustomed to reporting and adhering to certain standards. I'm confident I could quickly learn all the elements I need to regarding the FDA very quickly."
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21. Talk about a time that you had to confront a coworker about an issue in the workplace. What was the situation and how did you approach the situation?
How to Answer
At the root of this question comes your ability to hold others to a high standard of integrity in the workplace and your interviewer will be looking to hear that you are both able to stand your ground in holding others accountable and that you are able to do this in a civil fashion. In your example, think of a time that a colleague wasn't doing the right thing and talk about your approach with that colleague. Walk your interviewer through your interactions with your colleague and explain how it resulted in a positive way in the end.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"Around the time that personal cell phones were becoming commonplace for almost everyone, my employer implemented a policy that personal use of phones was not allowed on the production floor. One of my colleagues blatantly ignored that policy and one day, I found him playing games on his phone while operating a production machine. Knowing that he was supposed to be monitoring several of the systems during operation, I knew this was both a safety and a quality hazard. I immediately asked him to put the phone away and focus on what he needed to be focused on. I also brought up the policy, in the case he was somehow not aware. My approach to him was in a nice tone and I kept it strictly business related. He later thanked me for the reminder and promised that it wouldn't happen again."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"In the warehouse operation that I currently supervise, I had an employee last year that wasn't following protocol on pallet loading and it was becoming unsafe and damaging product during delivery. Right away, I asked him why he wasn't following our protocol for proper load distribution and showed him some significantly damaged product when it was delivered. He admitted that he had simply taken some shortcuts to make his job easier due to several evening shifts where our crew was short staffed. Understanding his frustration with our staffing, I reiterated that shortcuts were unacceptable and would lead to disciplinary action the next time. I documented the situation as a verbal warning and thankfully the performance of the employee turned around quickly!"
Written by Ryan Brunner
22. In the medical device industry, many of our sales relationships are with large hospital organizations. In previous roles, how have you made connections with the right people in large hospital organizations?
How to Answer
B2B sales is critical in the medical device industry, but often times, it is really hard to find the right person to talk to because of the size of these entities. Think about the persistent methods you have used to make a connection with the decision maker to increase sales.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I have done B2B sales before and my first step is looking at the CRM platform to see who the contact is. I reach out and if that isn't the right person or that person has left, I do a LinkedIn search to see if I can figure out who is in that role now. I use many reach-out methods including phone calls, emails, LinkedIn messages, and even dropping by the facility. By covering all of my bases, I am usually able to find the right person and figure out a way our products can add value to their patients."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I have a lot of industry contacts. In large hospital organizations, often times it is the chief supply chain officer versus the chief medical officer that you need to start with. I reach out to some of my colleagues who have products in other spaces to see if they know who I should start with. Because of the relationships I have built, people want to help me and they know I will help them. I think my connections could be really valuable to Fresenius Medical Care AG."
Written by Ryan Brunner
23. We put our patients and our partners first at Fresenius Medical Care through the top-notch service that we provide. How would you say that you would effectively serve others in this role?
How to Answer
Whether it is in front line patient care, corporate desk work or in a manufacturing setting, serving others will be important in your potential role with Fresenius Medical Care. For your answer, it will be important for you to research the role you are interviewing for and to understand who you will be working closely with and serving in the role. Talk about the importance of building relationships, delivering results and being knowledgeable in your work to help provide great service. Make sure your interviewer gets the sense that you understand the part you play in the bigger team at Fresenius Medical Care and how you will go about doing that.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"As a Clinical Manager, my service would be to both the staff at the clinic and the patients that we would be treating on a daily basis. With my staff, my service would come from fair practice, collaboration and sound clinical management skills that I have developed throughout my career. A motivated and inspired staff would then translate to superior care and service to the patients that we serve, helping to carry out Fresenius Medical Care's mission on a daily basis."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"Having worked in logistics and delivery now for five years, service to my customers is the number one priority on the job. Excellent service in my work starts with safety, both on the road and when making final deliveries at a customer's place of business. From there, timeliness of shipments and meeting the needs of the customer are the next top priority. By meeting timelines, customers are able to trust me and my organization to deliver products and results on their end. In this business, patients would be relying on my ability to deliver products that are life saving and life changing and I would take great pride in doing so here."
Written by Ryan Brunner
24. At Fresenius Medical Care, we believe in finding the most efficient ways of doing things. How have you used technology to be more efficient?
How to Answer
Think about ways you have to utilize technology to the fullest but also how you have learned something new and added value with the new tool.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"We just implemented all of the Office 365 tools. There are more programs than I can imagine in that suite, so in my free time, I've been looking at as many as I can to see how we could incorporate these tools into our process. I found a scheduling app that I am testing right now to save some of the back and forth with clients as we try to schedule conversations. It has saved me at least 2 hours a week so far, so I'm planning on rolling it out to my team next month."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "I love finding any means of technology that helps me save time, both at work and at home. I recently began using an email application that uses machine learning to automatically reply to emails for me. Just with that quick implementation, the application has already saved me countless minutes every day."
Written by Ryan Brunner
25. The technology in the medical device industry is changing rapidly. At Fresenius Medical Care, we are investing in new technology to help patients and our teams do their jobs more effectively. How do you keep up to speed with changing technology?
How to Answer
The interviewer is looking for a candidate who is up to speed with the latest technology and can pick up new systems quickly.
Written by Ryan Brunner on March 7th, 2019
Answer Example
"Our team is moving from JDE to Oracle. I was selected to be part of a project team to help with the implementation because I tend to be on the tech-savvy side. I have been building out the process for my function and incorporating feedback from my team so they feel a part of it. We are now in the testing phases before the go-live and everything is running smoothly. I'm excited for the new tools and features so we can do our jobs faster."
Written by Ryan Brunner on March 7th, 2019
26. At Fresenius Medical Care, we have worked very hard to make sure our workforce is inclusive and represents our customer population. Tell me about your experience in working with diverse groups of people in a work setting.
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I value opinions that are different than my own and find this environment challenging. If everybody thinks alike, that is not only a boring environment, but it isn't a creative environment."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"I am so glad you pointed out your need for diversity at Fresenius Medical Care AG. I grew up in a small town that wasn't very diverse, so I specifically chose a college in a more diverse location so I could have exposure to other cultures. I have learned so much about the beliefs and values of others that I have brought to the workplace to have a higher level of EQ."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
27. Our vision at Fresenius Medical Care involved being a trusted and valued partner to those that we work with. How do you build trusting relationship with those that you work with?
How to Answer
Trust is the foundation of every great relationship and Fresenius places a high value on their ability to build trusting relationships with their staff, customers and business partners. For this question, your interviewer will be looking to hear your personal thoughts and strategies on how you go about being a trusted colleague and partner to those that you work with. In your answer, be sure to hit on key points that solidify your ability to be a trusted ally to those that you work with.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"To me, building trust with my colleagues and customers starts with mutual respect and open communication. To do this, I value the thoughts and ideas of those I work with while not hesitating to bring my expertise to any conversation. I listen attentively and take outside factors into consideration in any conversation that I have. By putting myself in the shoes of those that I work and communicate with, I show them that I always have an empathetic approach. These different approaches have really helped me build strong and trusting relationships throughout my career and I'd look forward to bring these traits to the team here."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"In the sales realm, success is based on trust and I'd say that my focused approach to customer interactions and customer service help me build great rapport and trust with my customers. This in turn leads to great sales numbers year in and year out. My simple approach focuses on delivery by doing what I say I will do and saying what I will do. This approach sets expectations for my customers in regard to timelines and they are always appreciative. By following through and delivering on time every time, trust is built with each transaction and our sales relationship continues growing stronger."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback
28. What interests you about working in the medical device industry?
How to Answer
The interviewer wants to hear your passion for the industry. Demonstrate that you feel value in the devices that could positively impact somebody's life.
Written by Ryan Brunner on March 7th, 2019
1st Answer Example
"I have always wanted to work in an industry that is innovative and cutting edge. It has been really fun to see how medical technology has been able to save lives. It would be fun coming to work every day knowing you are doing something to better people's lives."
Written by Ryan Brunner on March 7th, 2019
2nd Answer Example
"For example: "As a new graduate, I have been exploring many different industries and the medical device industry is my number one choice. I considered going into medicine, but I love the business side of things and this way, I can utilize those skills to help people's quality of life."
Written by Ryan Brunner
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Rachelle's Feedback