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Providence Health & Services Interview Questions

To help you prepare for a Providence Health & Services job interview, here are 30 interview questions and answer examples.

Providence Health & Services was written by and updated on July 11th, 2022. Learn more here.

Question 1 of 30

How do you respond when you disagree with your leader?

Why the Interviewer Asks This Question

The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader. How you respond gives the interviewer insight into your communication and conflict-resolution skills.

Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of maintaining respect for each other simultaneously.

Written by Krista Wenz on July 11th, 2022

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30 Providence Health & Services Interview Questions & Answers

  • 1. How do you respond when you disagree with your leader?

      Why the Interviewer Asks This Question

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader. How you respond gives the interviewer insight into your communication and conflict-resolution skills.

      Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of maintaining respect for each other simultaneously.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      While it is okay to disagree with your leader sometimes, the interviewer wants to hear that you respect their authority and will not be a challenging employee if hired. Give an example of when you have disagreed with your leader and how you handled the situation.

      Written by Krista Wenz on July 11th, 2022

      1st Answer Example

      "I think it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite differences in opinion. I respond by following my leader's decisions as they may know more about the subject than I do."

      Written by Krista Wenz on July 11th, 2022

      2nd Answer Example

      "What makes a great team member is not that they agree with everything but the level of respect and positive thought that goes into the person's communication style. It's okay to disagree, but you must communicate your thoughts professionally."

      Written by Krista Wenz on July 11th, 2022

  • 2. How do you manage your time, even on the busiest days?

      Why the Interviewer Asks This Question

      The interviewer would like to know more about the tools you use to stay on task and meet deadlines. Think about the ways you manage your projects and daily tasks. Discuss how you prioritize when everything demands your attention at once.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      In the healthcare profession, you must have excellent organizational and time-management skills. Discuss with the interviewer how you stay organized and manage your time even in the most chaotic parts of your day.

      Written by Krista Wenz on July 11th, 2022

      1st Answer Example

      "I manage my time by exercising the idea of 'time-blocking.' This method means that I won't incessantly check my email. Instead, I will allow myself to return emails in 30-minute time blocks, four times daily. Setting calendar alerts and personal deadlines for myself has also helped greatly."

      Written by Krista Wenz on July 11th, 2022

      2nd Answer Example

      "Very carefully! I prioritize deadlines and work that needs to be done and then work backward from there. When necessary, I utilize my resources and team to pitch in and contribute."

      Written by Krista Wenz on July 11th, 2022

  • 3. Who has inspired you in your life and why?

      Why the Interviewer Asks This Question

      Providence is committed to 'nurturing the spiritual, emotional and physical well-being of one another and those we serve. Through our healing presence, we accompany those who suffer.' They have shared their inspiration with you, and now it is time to share yours. Your life's inspiration can come from a book, mentor, family, celebrity, author, or anyone! Talk to the interviewer about who has inspired your life and why.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      There is no wrong answer to this question as it is a personal inspiration. However, try to keep political or religious figures out of your response in case the interviewer disagrees with your views. It would not be good to offend your interviewer during your interview!

      Written by Krista Wenz on July 11th, 2022

      1st Answer Example

      "The previous physician I worked under was a huge inspiration. Her passion for patient health and her career successes were motivating and put the fire in me to climb the ladder in my career."

      Written by Krista Wenz on July 11th, 2022

      2nd Answer Example

      "My grandfather has been the greatest inspiration in my life. I was orphaned at four, and he raised me single-handedly after my grandmother died. He always worked hard to support me, and he believed in me. When I told other family members I wanted to become a neurosurgeon, they all scoffed at me as no one in my family had ever graduated from high school, much less medical school. My grandfather was the only one who believed I could do it, and he supported me every step of the way."

      Written by Krista Wenz on July 11th, 2022

  • 4. What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?

      Why the Interviewer Asks This Question

      Keep your answer simple. Even though it may seem like a dream job, the interviewer wants to know that you have realistic expectations of the role and that you will not be blindsided if problems or challenges present themselves. It is okay to ask for clarification on the position if you do not fully understand what challenges are in store for you.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on describing a challenge or two, then explain how you will overcome these challenges. It is best to spend more time discussing how you will overcome these challenges than talking about the challenge itself.

      Written by Krista Wenz on July 11th, 2022

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  • 5. What makes you a great problem solver?

      Why the Interviewer Asks This Question

      Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on providing several reasons you are an excellent problem-solver. The interviewer wants to see that you are a great problem solver in the workplace, so keep that in mind when responding to this question.

      Written by Krista Wenz on July 11th, 2022

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  • 6. What are your salary expectations?

      Why the Interviewer Asks This Question

      Be open and honest. Transparency is the best choice when salary-based questions arise. The best way to discuss your salary expectations is to use your current earnings as an example.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      If you review the job description, the salary range may have been noted. Focus on naming a salary range that is commensurate with your experience and skills while leaving yourself room for negotiation, if needed.

      Written by Krista Wenz on July 11th, 2022

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  • 7. How would your coworkers describe your attention to detail?

      Why the Interviewer Asks This Question

      It is always best to support your response with a real-life example. Talk to the interviewer about your level of attentiveness and how your coworkers would describe your attention to detail.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      At some point, your coworkers may have mentioned how you always pick up on minor details or ask you to spell-check their work. Focus on describing how you honestly think your coworkers would respond to this question.

      Written by Krista Wenz on July 11th, 2022

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  • 8. How do you determine priorities when you have multiple projects due?

      Why the Interviewer Asks This Question

      The interviewer wants to know when you feel torn between multiple projects or tasks how you decide which one needs your attention the most. Assure the interviewer that you can be diligent in assessing your priorities.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      The interviewer wants to see that you have organizational skills and understand how to prioritize what needs to be done. Working in the healthcare industry means you may have to juggle many projects or patients at once, so the interviewer wants to see that you are capable of doing so.

      Written by Krista Wenz on July 11th, 2022

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  • 9. Do you think honesty is always the best policy?

      Why the Interviewer Asks This Question

      Providence's values statement says, 'We hold ourselves accountable to do the right things for the right reasons. We speak the truth with courage and respect. We pursue authenticity with humility and simplicity.' The interviewer would like to know if you genuinely feel that honesty is the best policy. Many will argue that honesty is not always the best policy. Talk to the interviewer about your thoughts on morality in the workplace.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on letting the interviewer know your stance on this topic. You might believe honesty is always the best policy, or you might think some things are better left unsaid. However you respond, make sure the interviewer knows you are an honest person.

      Written by Krista Wenz on July 11th, 2022

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  • 10. If you were not able to be in the healthcare profession, what other careers do you see yourself doing?

      Why the Interviewer Asks This Question

      Show the interviewer that you know your strengths and talk about a profession that seems exciting and interesting to you. It's great to talk about a dream job but be sure to solidify your interest in the role and career path for which you are interviewing.

      Written by Rachelle Enns

      Focus Your Answer On

      You can be honest and talk about another career that interests you since the interviewer asked this question. Just be sure to assure the interviewer that you do not have plans to leave your job in the healthcare field for another industry.

      Written by Krista Wenz on July 11th, 2022

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  • 11. How do you handle communicating bad news to a fellow worker or subordinate?

      Why the Interviewer Asks This Question

      One of the most challenging parts of communication can be delivering bad news to people you work with and for whom you care. Whether it is providing a less-than-positive work review or terminating someone, giving bad news is not an easy task. Assure the interviewer that you can handle this type of duty in a transparent, concise, and professional manner.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on showing the interviewer you have the communication skills they are looking for. You want them to see that you are open, honest, and compassionate when communicating bad news to those you work with.

      Written by Krista Wenz on July 11th, 2022

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  • 12. Rate your communication skills from 1-10 with proper examples backing your given rating.

      Why the Interviewer Asks This Question

      Excellent communication skills are essential in the healthcare industry. You must be able to verbally communicate with your coworkers, supervisors, patients, and family members. You must also have impeccable written communication skills to document in patients' charts, send letters to insurance companies, and communicate by text and email. The interviewer wants to see that you have above-average communication skills and will be a good fit for the team if hired.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on allowing yourself room for improvement. Giving yourself a rating of ten shows the interviewer that you may be cocky and do not feel you need to grow. On the other hand, be sure you do not give yourself too low of a rating as the interviewer may pass you over for another candidate.

      Written by Krista Wenz on July 11th, 2022

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  • 13. When are your leadership skills the most effective?

      Why the Interviewer Asks This Question

      Your leadership skills will be the most effective when you have a great relationship with the individuals you lead. Show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team.

      Building a relationship with your team will ensure that you can frequently and genuinely ask them how they are doing. For instance, perhaps you like to understand what activities they have going on inside and outside of work, their kids' names, or if they have any pets. The more comfortable they are, the better chance they will come to you for help in the workplace when they need it.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      The interviewer wants to hear how you ensure your leadership skills are effective. When you describe your leadership skills, the interviewer can see if your leadership style aligns with Providence's company culture.

      Written by Krista Wenz on July 11th, 2022

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  • 14. What is your personal mission statement?

      Why the Interviewer Asks This Question

      Not everyone has a mission statement or personal mantra just off the cuff. This is an important question to ponder in business, especially when entering a leadership position. Think of a quote that inspires you or a saying that you grew up with that resonates with you, and use that in your response.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      If you do not have a personal mission statement, develop one before your interview. You want to be prepared for this question in case it is asked.

      Written by Krista Wenz on July 11th, 2022

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  • 15. What is your greatest weakness and what are you doing to improve?

      Why the Interviewer Asks This Question

      Pick a weakness that is not a core skill for this position. You can be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan to improve this weakness. The interviewer wants to know that you are taking steps to turn this weakness into a strength.

      Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on using a weakness that will not hinder your chances of being offered the job. If you describe your weakness as your verbal communication skills and you are interviewing for a healthcare position, the interviewer may pass you over for another candidate.

      Written by Krista Wenz on July 11th, 2022

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  • 16. Providence seeks to hire healthcare professionals who have a passion for our industry. If you could increase public awareness on any healthcare related issue, which would you choose?

      Why the Interviewer Asks This Question

      According to Wikipedia, Providence Health & Services is a not-for-profit Catholic health care system operating multiple hospitals. The health system includes 27 hospitals, more than 35 non-acute facilities, and numerous other health, supportive housing, and educational services. Talk to the interviewer about the areas of healthcare that bring passion to you. Describe a particular issue to which you would carry more public awareness if you could. Try to relate your answer to Providence Health and Services specialty, if possible.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on assuring the interviewer that you have a passion for the industry. Then, describe an area you would like to increase public awareness. To relate your response to Providences' specialty services, you can review its website and find the specialty services they offer.

      Written by Krista Wenz on July 11th, 2022

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  • 17. Do you consider yourself a patient or impatient person?

      Why the Interviewer Asks This Question

      The interviewer would like to know if you consider yourself a patient individual. Impatience can cause a lot of stress and anxiety in coworkers, so it is essential that you can showcase your ability to remain patient and professional in workplace situations.

      Patience is indeed a virtue but can be challenging to maintain when it seems that situations continue to push your buttons. Show the interviewer that you possess the ability to keep your cool in challenging conditions.

      Written by Rachelle Enns

      Focus Your Answer On

      Patience is an excellent trait to possess in the healthcare industry. You must assure the interviewer that you keep your patience even in the most challenging situations. If you respond that you are an impatient person, you may not be considered for the position.

      Written by Krista Wenz on July 11th, 2022

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  • 18. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?

      Why the Interviewer Asks This Question

      The interviewer wants to know if you have ever had to take on a task or a role that you felt was over your experience level to gain insight into your communication and problem-solving skills. Talk to the interviewer about a time you have dealt with this type of situation. Describe the outcome and what you learned from the experience.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on using a workplace experience. The interviewer wants to see if you speak up and ask for help or figure out how to perform the task independently.

      Written by Krista Wenz on July 11th, 2022

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  • 19. In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?

      Why the Interviewer Asks This Question

      The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.

      Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a systematic approach to problem-solving rather than reacting impulsively when a problem occurs.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Assure the interviewer that you can easily handle the stress and pressures of the job. You will face problems frequently in the healthcare industry and must always remain calm and professional.

      Written by Krista Wenz on July 11th, 2022

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  • 20. Tell me about your greatest work-related accomplishment.

      Why the Interviewer Asks This Question

      Talking about your most significant accomplishment will give the interviewer a definite idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!

      Written by Rachelle Enns

      Focus Your Answer On

      Focus on choosing one accomplishment you are most proud of. You want to brag a bit about yourself while remaining humble.

      Written by Krista Wenz on July 11th, 2022

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  • 21. In your opinion, what has been the greatest advancement in healthcare this year? How do you stay up to date on new trends and breakthroughs in the healthcare industry?

      Why the Interviewer Asks This Question

      The interviewer wants to know what you believe to be the most significant advancement in the healthcare industry in the past year to see that you keep up with current trends. Display to the interviewer that you are interested in the new advances in healthcare while describing how you keep up-to-date on the advancements.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Think back to the past year and determine what you believe to be a major breakthrough in the healthcare industry. Then, describe how you stay current with developing trends. Perhaps you discover changes in the healthcare industry by attending seminars, taking continuing education courses, subscribing to medical journals, or speaking with colleagues.

      Written by Krista Wenz on July 11th, 2022

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  • 22. What do you know about the workplace culture at Providence? What is your ideal workplace environment?

      Why the Interviewer Asks This Question

      When Providence talks about their workplace culture, they say, 'We foster a culture that promotes unity and reconciliation. We strive to care wisely for our people, our resources, and our earth. We stand in solidarity with the most vulnerable, working to remove the causes of oppression and promoting justice for all.' Talk to the interviewer about your research on the workplace culture at Providence Health & Services. Assure the interviewer that you would find their workplace culture a stable fit.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Before your interview, review Providence's workplace culture so you can easily respond to this question. Then, describe how their workplace culture is an ideal work environment for you.

      Written by Krista Wenz on July 11th, 2022

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  • 23. What do you feel we do best here at Providence Health & Services?

      Why the Interviewer Asks This Question

      The interviewer wants to feel confident that you are engaged in the interview process. Display that you had researched Providence before your interview and got to know what they do best. Talk about your research and findings.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Providence is known for providing compassionate care in many specialty areas. After you review the Providence website, you can see what you feel they do best at Providence and use that in your response.

      Written by Krista Wenz on July 11th, 2022

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  • 24. At Providence, we seek to hire individuals who value education. Walk me through your related post-secondary education. Where did you struggle the most? Which courses were your favorite?

      Why the Interviewer Asks This Question

      The interviewer wants to ensure you have the qualifications for the role. Talk to them about your post-secondary education and any related internships or on-the-job training. Discuss your high points and the more challenging points while you were receiving your education.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      This is a multi-part question. Be sure you focus on answering all of the interviewer's questions, showing you are an active listener and attentive to detail.

      Written by Krista Wenz on July 11th, 2022

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  • 25. Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?

      Why the Interviewer Asks This Question

      When you are having an incredibly stressful day, think about what keeps you motivated to continue. The interviewer wants to be assured that you will always bring your 'A' game no matter what challenges you face.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      There is no right or wrong answer to this question. You must decide your personal motivating factors that keep you going even when faced with a challenging shift.

      Written by Krista Wenz on July 11th, 2022

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  • 26. In your opinion, what are the most important qualities you can possess as a healthcare professional?

      Why the Interviewer Asks This Question

      Think about the qualities you admire in other healthcare professionals. Talk to the interviewer about the qualities that you feel a healthcare provider should possess. When you answer this question, the interviewer will see that you most likely have those same qualities if you think they are essential to have as a healthcare professional.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Reviewing the Providence job description before your interview will show what keywords they used to describe their ideal candidate. Focus on using those keywords as essential qualities as Providence recognizes they are important ones to have.

      Written by Krista Wenz on July 11th, 2022

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  • 27. What type of career growth would you like to see with Providence? How can we help you to advance?

      Why the Interviewer Asks This Question

      The interviewer wants to see how motivated you are to grow professionally and that you wish to do so with Providence. When you set professional goals, it shows the interviewer you are a dedicated individual.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Talk to the interviewer about how you want to grow in your career over the next few years. The company wants assurance that you see this as a long-term fit, and they want to know how to help you grow. There are many opportunities within Providence, as a certified nursing assistant, in finance and accounting, pharmacy, or even billing. Look at their job portal before your interview to get an idea of potential growth opportunities.

      Written by Krista Wenz on July 11th, 2022

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  • 28. There are many options for employment in the healthcare field. Why do you want to work for Providence?

      Why the Interviewer Asks This Question

      Think of why you are attracted to this position with Providence. Talk to the interviewer about your primary reasons for being drawn to this role. The interviewer wants to know why you chose Providence over other healthcare agencies. Solidify your answer by clearly stating your interest in landing the role.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Focus on reviewing the Providence website and see what makes them stand out from other agencies. Then, speak about the reasons they are your first choice in places to spend your career.

      Written by Krista Wenz on July 11th, 2022

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  • 29. At Providence, we see a lot of candidate interest for positions such as this. Why are you the best candidate for us?

      Why the Interviewer Asks This Question

      The interviewer wants to know what makes you a stand-out candidate when there are so many other potential candidates for Providence to consider. Talk to the interviewer about the qualities that make you the best candidate for them.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Review the job description before your interview and see what keywords were used to describe their ideal candidate. Then, focus on using those keywords in your response, showing the interviewer you meet and exceed their expectations. Be sure not to talk bad about any of the other candidates when describing why you are the best one for Providence.

      Written by Krista Wenz on July 11th, 2022

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  • 30. At Providence, we seek to hire individuals dedicated to their professional development. If you could improve your knowledge on any healthcare related topic, which would you choose?

      Why the Interviewer Asks This Question

      Being dedicated to your professional development and knowledge is a huge bonus for most employers. Providence offers many options for its employees, including competency and learning resources, computer software training, an ethics center, online performance and learning, and tuition reimbursement. For those very keen, they also offer Providence Academy. Talk to the interviewer about the area of healthcare that you would expand your knowledge if given the opportunity.

      Written by Krista Wenz on July 11th, 2022

      Focus Your Answer On

      Review the Providence website to discover their specialty services. Then, choose one of those areas in which you would like to expand your knowledge.

      Written by Krista Wenz on July 11th, 2022

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