40 Banner Health Interview Questions & Answers
Behavioral
1. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
How to Answer
The interviewer would like to know if you consider yourself a patient individual. Impatience can cause a lot of stress and anxiety in coworkers, so it is essential to showcase your ability to remain patient and professional in workplace situations.
Patience is a virtue but can be challenging to maintain when situations continue to push your buttons. Show the interviewer that you possess the ability to keep your cool in challenging conditions.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I consider myself a patient person. I would rate myself an eight out of ten for patience because I have room to grow, but I do have a very long fuse. If I need a boost of patience in a challenging situation, I take a step away, count to 10, and then return to the situation. I recently read a book, 'The Power of Patience' by M.J. Ryan, which also gave me some excellent new methods for coping with stress."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I was once working with a group that could not quite get along, and it tested my patience a bit because it prevented us from staying on track and focusing on the goals. I went above and beyond in helping the group get along by scheduling lunches as a team and helping to mediate situations that needed it."
User-Submitted Answer
"Step back, take a deep breath, get as much information as I can, begin to prioritize and assign employees to tasks or prioritize what I need to do to keep the patient safe. I am patient. I have the maturity to understand that nothing is fixed by acting dramatically or emotionally. The best employees take time to calm, prioritize and treat."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Great answer!
Behavioral
2. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
How to Answer
Think about a time you took on a task or a role that you felt was above your experience level. Talk to the interviewer about a time when you have dealt with this type of situation. Describe the outcome and what you learned.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"When my manager went on unexpected medical leave for three months last year, I was asked to step into her position in the interim. I knew the basics but was not trained on the specifics of the role. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Once my manager returned, she was very pleased with the progress I made, and I received a promotion."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"At times, I will be asked to perform tasks in our computer system that I am not completely familiar with. When this happens, I don't ask for help right away. Rather, I search for the answer either in our manuals or online. I am comfortable taking on new tasks and enjoy learning new skills."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"Clinical for OB, postnatal care, and working with babies. Everything was new to me. I didn't want to hurt or drop the baby, but needed to remain confident in my assessment. I quickly learned how to do a head to toe assessment, and found that one baby was breathing slower then she should. I told my preceptor, who confirmed that the baby needed a good cry to get her breathing on track. It worked."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
Behavioral
3. In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
How to Answer
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.
Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Maybe you have limited time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a methodical approach to problem-solving rather than reacting impulsively when a problem occurs.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I have taught myself to be much calmer with my first reactions when problems arise. Now, I step back and review my options for solving the problem rather than allowing myself to become frustrated."
Written by Krista Wenz on May 16th, 2022
Behavioral
4. Tell me about your greatest work-related accomplishment.
How to Answer
Talking about your most significant accomplishment will give the interviewer an idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"The greatest accomplishment in my career was graduating from University as an honors student while working full time in a related field. I was at the top of my class and working full time. This success showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I have many accomplishments that make me proud. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in the healthcare industry. I take great pride in my work and am happy that this comes through in the results of my day-to-day work."
Written by Krista Wenz on May 16th, 2022
Communication
5. How do you handle communicating bad news to a fellow worker or subordinate?
How to Answer
One of the toughest parts of communication can be delivering bad news to people you work with and for whom you care. Whether it is providing a less-than-positive work review or terminating someone, giving bad news is not an easy task. Assure the interviewer that you can handle this type of duty in a transparent, concise, and professional manner.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I do not enjoy communicating bad news to a co-worker, but I have experience doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I have to terminate someone's employment, I do not sugarcoat the reasons why. They should know the truth so that they can learn from the experience."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I am very to-the-point in my communication skills. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my coworker to find a viable solution."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"Ask for privacy, sit down next to them, look in their eyes, and speak softly but confidently. Then help to find a resolution to the bad news."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Great answer!
Communication
6. Rate your communication skills from 1-10 with proper examples backing your given rating.
How to Answer
Tell the interviewer, on a scale of 1-10, how skilled you are in communication. Explain why you chose that particular rating.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I rate my communication skills as a 9/10 because I am not always as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I will rate myself an 8.5 because I consider myself a strong communicator. It is the foundation of all success in business. I am always striving to be a better communicator, so I leave the rest of the scale as an aspirational measure."
Direct
7. What questions do you have for me?
How to Answer
It's always a great idea to have questions ready for the interviewer. The last thing an interviewer wants to hear is a list of questions you could have found the answers to from merely watching a video on their company site! Review the company website and other online resources to ensure that your questions are not mundane or redundant.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I do have a few questions. Thank you for asking. I would like to know more about the company culture and your orientation program."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Thank you for asking. I was wondering when you hope to have this position filled. Also, is there any reason you would hesitate to hire me?"
Written by Krista Wenz on May 16th, 2022
Direct
8. Why should we not hire you?
How to Answer
The interviewer hopes to hear that there is no reason not to hire you! Tell the interviewer that you would be a great employee, and confidently share that there is no reason not to hire you. You might wrap it up by sharing that you are patient-focused, have a proven employment record, and love Banner Health.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I understand that I come from one of your competitors, so I hope you can see why hiring me would be a benefit to Banner Health and not a hindrance. I know how to deliver outstanding patient care, have excellent interpersonal skills, and have been awarded employee of the month four times. There is no reason you should not hire me."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"There is no reason you should not hire me. I meet and exceed your minimum requirements, and I am energetic, dependable, and have a strong work ethic. If you choose to hire me for the position, you will not be disappointed in my performance."
Written by Krista Wenz on May 16th, 2022
Direct
9. We conduct early-stage criminal background checks and drug tests on all of our candidates. Is there anything you would like to disclose at this time?
How to Answer
Banner Health needs to be very cautious about who they hire. All of the information you will access is confidential and dangerous if put into the wrong hands. You will be working with the personal information of employees, patients, and the company and must maintain confidentiality. You may also be working around medications and controlled narcotics, depending on your role. Assure the interviewer that you are willing to comply with any form of background check and drug test they require.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I am happy to comply with any background check required. My record is clean, and I do not participate in drug use. You can be assured that if you hire me for this role, I will maintain a clean record."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I have never used drugs, and my criminal background is squeaky clean. Having been a healthcare professional for the past nineteen years, I have been very careful to color within the lines in all aspects."
Written by Krista Wenz on May 16th, 2022
Direct
10. What is the mission of Banner Health?
How to Answer
The interviewer asks this question to see if you have done your research on Banner Health before your interview. You should be prepared to answer any questions about the company, such as its mission statement, its core values, the population they serve, the CEO of the company, and the year they were founded. It is always recommended to do your homework before any interview and learn all you can about the company.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"The mission of Banner Health is 'Making health care easier, so life can be better.' I love your mission as it shows your company cares about the communities you serve."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Banner Health's mission is to make health care easier, so life can be better. I like that your mission is short and concise while sending a powerful message."
Written by Krista Wenz on May 16th, 2022
Direct
11. What are your salary expectations?
How to Answer
The best way to discuss your salary expectations is to use your current earnings as an example. Be open and honest. Transparency is the best choice when salary-based questions arise.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus based on our facility's profits. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I am currently making $80,000 per year. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
Discovery
12. At Banner Health, we seek to hire individuals who are dedicated to their professional development. If you could improve your knowledge on any healthcare related topic, which would you choose?
How to Answer
Being dedicated to your professional development and knowledge is a huge bonus for most employers. Talk to the interviewer about the area of healthcare in which you would expand your knowledge if given the opportunity.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I feel that I can always learn more about compassionate care and the techniques surrounding long-term compassionate care. I like the idea of professional development and am open to any coursework you suggest."
2nd Answer Example
"There is always more to learn in a variety of areas; however, I would especially enjoy furthering my education and training in pediatric care. I find children to be interesting to work with."
Written by Krista Wenz on May 16th, 2022
Discovery
13. At Banner Health, we seek to hire healthcare professionals with a passion for our industry. If you could increase public awareness of any healthcare-related issue, which would you choose?
How to Answer
Talk to the interviewer about the areas of healthcare you are passionate about. Discuss a particular issue you would bring more public awareness to if you could.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"There are so many healthcare issues that I am passionate about, but if I could choose one, I wish that the general public were more aware of the signs and dangers of undiagnosed childhood diabetes."
2nd Answer Example
"This is a tough question as there are so many underfunded and worthy healthcare issues. If I could increase public awareness of any healthcare-related issue, I would choose pancreatic cancer. Cancer receives a lot of awareness; however, pancreatic cancer does not. This year, over 53,000 people in the USA will be diagnosed with pancreatic cancer, and nearly 80% will die from the disease - both men and women."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"I am very passionate about oncology, and if I had the chance, I would love to increase public awareness for the prevention, detection, and treatment of pancreatic cancer."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Great answer! Consider adding in a sentence on why you are passionate about oncology to make it personal.
Discovery
14. At Banner Health, we see a lot of candidate interest for positions such as this. Why are you the best candidate for us?
How to Answer
Consider what makes you a stand-out candidate when there are so many other potential candidates for Banner Health to consider. Talk to the interviewer about the qualities that make you the best candidate for them.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"There are a lot of talented people in the healthcare pool, but my willingness to take feedback makes me stand out from the rest. I am a humble employee and a dedicated worker. I have only taken one sick day in five years."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I believe that I am the best candidate for you because of my double degree in both Healthcare Management and Health Services Administration. I am also bilingual in both English and Spanish. This skill will enable me to communicate clearly with your predominantly Spanish-speaking community."
Written by Krista Wenz on May 16th, 2022
Discovery
15. There are many options for employment in the healthcare field. Why do you want to work for Banner Health?
How to Answer
Think about what attracted you to this position with Banner Health. Talk to the interviewer about your primary reasons for being drawn to this role. Solidify your answer by clearly stating your interest in landing the role.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I want to work for Banner Health because your industry reputation is second to none. I am seeking a long-term career opportunity in an emotionally and physically healthy environment. I would love to work here."
2nd Answer Example
"There are multiple reasons I want to work for your organization. First, you are the best in the industry for my particular specialty. Second, your workplace culture is collaborative and positive. Third, I feel your community would offer me the growth I crave in my career and the opportunity to advance from within."
Written by Krista Wenz on May 16th, 2022
Discovery
16. What type of career growth would you like to see with Banner Health? How can we help you to advance?
How to Answer
Talk to the interviewer about how you would like to grow in your career over the next few years. Assure them that you see this as a long-term fit and explain how they can help you grow.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I would like to grow into a leadership role in the next three to four years. Any additional training in leadership, mentorship, and management would be a great way to help me advance in your organization."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Thank you for asking! I would love to advance into medical billing and coding once I have enough experience in general health services administration. I foresee this happening in the next two to three years and am committing to this path by attending evening classes and a few related workshops."
Written by Krista Wenz on May 16th, 2022
Discovery
17. In your opinion, what is the most important quality you can possess as a healthcare professional?
How to Answer
Think about the qualities you admire in other healthcare professionals. Talk to the interviewer about the qualities that you feel a healthcare provider should possess and assure them that you have those qualities.
Written by Krista Wenz on May 16th, 2022
Pro Tip
Here are some of the qualities healthcare professionals should possess:
- Clear communicator
- Avid listener
- Easy to understand
- Ready to put patient needs first (selfless)
- Desire to help
- Integrity in all they do
- Professionalism
- Detail-oriented
- Able to self-manage
- Healthy coping skills
- Empathetic
- Motivated
- Ethical
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I feel that the most important qualities a healthcare professional can possess are endless compassion, dedication, and a thirst for knowledge. I possess these qualities and am excited to think about my potential growth with Banner Health by applying these qualities."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"I would say the most important quality would be patience and empathy. Many times if the healthcare worker took the time to hear a patient's story and want to help them, the patient will be better for it and recover quicker."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer.
Education
18. At Banner Health, we seek to hire individuals who value education. Walk me through your related post-secondary education. Where did you struggle the most? Which courses were your favorite?
How to Answer
Talk to the interviewer about your post-secondary education. Discuss your high points and the more challenging points.
1st Answer Example
"I graduated with a Bachelor of Science in Nursing from Felician College in 2009. While attending University, my most challenging course was Statistics for Life Sciences. I completed this course with a B grade. My best course was Mental Health Studies. I found it fascinating and graduated top of my class in that course."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I recently graduated with my degree in Clinical Medical Assisting. There were many challenges along the way; however, I would say that my overall experience was incredibly positive. If I had to choose my biggest struggle, I would say that Anatomy and Physiology were the most in-depth. With that said, I did receive very high grades in those courses. My favorite subject of study, overall, was Pharmacology."
User-Submitted Answer
"I was enrolled in the accelerated program for Nursing school at Gateway Community College. I struggled the most with the amount of information that was being taught before an exam. We would go over 20 chapters for one topic in 3 days. It was tough, but at that time, I learned to prioritize, time manage, set goals. The class I loved was Microbiology. With my past health sciences courses and with my maturity I found the topic interesting and one worth exploring."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Great answer!
General
19. What makes you a great problem-solver?
How to Answer
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Discuss your strengths as a problem-solver and your ability to come up with innovative solutions.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I am a great problem-solver because I do not allow stress to cloud my judgment and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I believe I am a great problem-solver because I gather as many facts as possible, look at the problem and its potential solutions from multiple angles, and am not afraid to make a creative decision that might seem off the beaten path."
Written by Krista Wenz on May 16th, 2022
General
20. What do you like to do in your free time?
How to Answer
The interviewer asks this question to see what interests you and if you have healthy avenues to decompress. They want to hear what hobbies and activities you enjoy and see that you spend time away from work destressing from the pressure of the job.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"In my free time, I enjoy activities that keep me in shape. My favorite activities are hiking, trail running, and rock climbing. When the weather is bad, and I cannot do those activities, I enjoy working on projects around my house, cooking, and reading true-crime novels."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"On my days off, I enjoy going on day trips with my husband, eating at new restaurants, and doing yoga and pilates. These activities take my mind off work and rejuvenate me for my next shift."
Written by Krista Wenz on May 16th, 2022
General
21. Would you describe yourself as a compassionate person?
How to Answer
The hiring manager wants to see if you consider yourself a compassionate person since Banner Health values helping others improve their health and well-being and cares deeply about those they serve. The interviewer wants to hire like-minded professionals, so they will ask you if you are compassionate to determine if you will be a good fit for the team.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I consider myself a very compassionate person and have been complimented on my compassionate nature by colleagues. I treat all patients and family members how I would like my family to be treated - with care, compassion, and empathy."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Yes, I am a very compassionate person. I have empathy and compassion for others and do not like seeing people down on their luck. I have volunteered at a soup kitchen that provides warm meals to people without homes for the past three years. I also volunteer at an animal shelter and take the animals for walks, play with them, and help clean their cages. I have compassion for animals and humans alike."
Written by Krista Wenz on May 16th, 2022
General
22. How would your references describe you?
How to Answer
The interviewer wants to hear that your references will positively describe you. Think about the constructive things your references have said about you in the past. Be complimentary of yourself; now is not the time to be super humble.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I have an excellent list of references who will say that I am a hard worker who always brings a positive attitude to the workplace. I learn new concepts quickly and seek out opportunities to help others. I have three copies of performance reviews and letters of recommendation for your file if you would like them."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I have letters of recommendation from all my references. They describe me as an empathetic and compassionate person who has an impeccable work ethic. They mention that my patience level and bedside manner are exceptional, and they would recommend me for any job I applied to."
Written by Krista Wenz on May 16th, 2022
General
23. Why did you choose a career in the healthcare industry?
How to Answer
The interviewer wants to hear your reasons for choosing a career in healthcare to understand what motivates you in your profession. They want to hear if another healthcare professional mentored you, have family or friends who work in the industry, decided to change careers, or had a loved one who received excellent care from a Banner Health professional.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I chose a career in the healthcare industry because I wanted a fast-paced and interesting job and one that helped enrich people's lives. I do not regret pursuing a career in this industry as it fulfills all my needs."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I knew I wanted to work in healthcare since I was ten years old. My parents and my older sister work in healthcare, and I loved hearing them describe the patients they had seen and how every day was different. I always knew I would work in healthcare. I just wasn't sure in what capacity until I got older and could decide."
Written by Krista Wenz on May 16th, 2022
General
24. Who has inspired you in your life and why?
How to Answer
Your life's inspiration can come from a book, a mentor, your family, a celebrity, an author - anyone! Talk to the interviewer about who has inspired your life and why.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked, and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"The previous physician I worked under was a huge inspiration to me. Her passion for patient health and her career successes were motivating and put the fire in me to climb the ladder in my career."
Written by Krista Wenz on May 16th, 2022
General
25. In your opinion, what has been the greatest advancement in healthcare this year? How do you stay up to date on new trends and breakthroughs in the healthcare industry?
How to Answer
Demonstrate to the interviewer that you are interested in the new advances in healthcare. Be prepared to defend your answer.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I follow a few medical journals, such as the New England Journal of Medicine and The Lancet. I read a fascinating article a short time ago discussing the advancements in artificial retinae and other solutions for the blind. It's incredible how far these solutions have come."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I believe that Patient-Centric R&D and Direct to Patient Clinical Research is the next big thing for the healthcare industry. I stay up to date on new trends through a variety of Google alerts and some popular medical journals, such as JAMA (Journal of American Medical Association). I love to learn new trends and tips, so if you'd like to share with me your favorites, I would love to hear about those!"
Written by Krista Wenz on May 16th, 2022
General
26. How would your co-workers describe your attention to detail?
How to Answer
It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.
1st Answer Example
"My co-workers would describe my attention to detail as very strong. I can easily point out spelling discrepancies in communication and notice the small things. I think big-picture as well but have always had a knack for details."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. I am conscious of this and continually work on it."
Written by Krista Wenz on May 16th, 2022
General
27. Do you think honesty is always the best policy?
How to Answer
The interviewer would like to know if you genuinely feel that honesty is the best policy. Many will argue that honesty is not always the best policy. Talk to the interviewer about your thoughts on morality in the workplace.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."
2nd Answer Example
"Honesty is always the best policy. Often, it is just a matter of how you communicate and deliver your message, so managing this with each situation is critical to building honest and trustworthy relationships."
Written by Krista Wenz on May 16th, 2022
General
28. If you could not work in the healthcare profession, what other careers could you see yourself doing?
How to Answer
Show the interviewer that you know your strengths and talk about a profession that seems exciting and interesting to you. It's great to talk about a dream job, but be sure to solidify your interest in the role and career path for which you are interviewing.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I cannot imagine being unable to work in this profession because I enjoy it so much! If I had to draw on my other skills and passions, I would choose to work for a non-profit organization such as the local animal shelter. I am a big animal lover, so that would be a lot of fun."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I am a very creative person with a penchant for the arts. I realize that it's completely different than my career path, but if I knew, early on, that I could have made a career as an artist, I would have explored that option further. Of course, I am delighted with the choices I made and never have any regrets."
Written by Krista Wenz on May 16th, 2022
General
29. Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?
How to Answer
Talk about what keeps you motivated to continue when you are having an especially stressful day. Assure the interviewer that you will always bring your 'A' game no matter what challenges you face.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I can stay motivated, even on the tough days, because I know that my career focuses on helping people. I love to assist others, and knowing that I make a difference is all that I need."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"My motivation comes primarily from within. I constantly push myself and remind myself that I am here to help others. I have a true servanthood mentality, which drives me. I also find external motivation from working with positive people who can teach me along the way. New knowledge and a fresh approach are fantastic motivators."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"On the hardest days of nursing wouldn't be the worst since I would be working in a field I love. Something new always happens, you learn everyday and the patients need you on the worst day of their life. I would also use camaraderie and humor for a serotonin boost."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
Good answer! I recommend a slight revision to make the answer a bit more clear.
"Even on the hardest days, I would still be working in a field I love. I'm motivated by experiencing and learning new things every day and by wanting to help patients on what could be the worst day of their life. I also would use camaraderie and humor for a serotonin boost."
General
30. What is your personal mission statement?
How to Answer
Not everyone has a mission statement or personal mantra off the cuff. In business, especially in leadership, this is an important question to ponder. Think of a quote that inspires you or a saying that you grew up with that resonates with you.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"My mantra is, 'people who shine from within do not need the spotlight.' I feel that it is incredibly important to be a humble leader, and I take this mission statement very seriously. I want my team to be in the spotlight rather than taking credit for their good work."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"My mission is to give my best 100% of the time. It's important to me to have a great reputation in this industry through hard work and a positive attitude."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"Let no one ever come to you without leaving better and happier."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
This is great! I recommend adding some background on how you came up with that personal mission statement.
General
31. What is your greatest weakness?
How to Answer
Pick a weakness that is not a core skill for this position. Be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or taking a seminar at a nearby community center. We all have weaknesses, so don't be afraid to share yours!
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I believe I could improve on some technical skills, including Excel and PowerPoint. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I am not good at delegating to others. When I become submerged in a project, I don't like to give away any control. While this can be good, it can also inhibit the outcome of the project and my growth as a team player and individual. I am currently working on this, as I know it is a deficit."
Written by Krista Wenz on May 16th, 2022
General
32. What do you feel we do best here at Banner Health?
How to Answer
The interviewer would like to feel confident that you are engaged in the interview process. Demonstrate that you have researched Banner Health before your interview and get to know what they do best. Talk about your research and findings.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I have researched Banner Health quite extensively, and through my research, I feel that your specialty is XYZ. This area is where your patient feedback is mostly positive, which was great to read!"
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"As your website and advertisements say, you are the best in patient compassion. I could not agree more that compassion is the number one area we should focus on in the healthcare industry."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"Provide patient-centered care."
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
This is a good start to your answer. I recommend adding in specifics to show that you know about Banner Health.
General
33. What do you know about the workplace culture at Banner Health? What is your ideal workplace environment?
How to Answer
Tell the interviewer what you've discovered about the workplace culture at Banner Health. Assure the interviewer that you would find their workplace culture a stable fit.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I have researched the workplace culture at Banner Health and feel that your environment is a perfect fit for what I am seeking. You encourage continued education of your employees and foster a collaborative environment."
2nd Answer Example
"My ideal workplace environment will include leaders who are encouraging and comfortable giving constructive feedback. I also prefer to work in an environment where growth and continued education are encouraged. I have heard great things about working for Banner Health, and from what I understand, you offer exactly this type of environment."
Written by Krista Wenz on May 16th, 2022
User-Submitted Answer
"The workplace culture is organized and patient-centered. The employees are positive and work as a team to meet the goals of the patients, nurses, CNA's, and doctors. I understand the mission to make healthcare easier and the vision to provide clinical excellence and innovation, provide a highly coordinated patient experience which is distinguished by the quality of your employees"
Written by an Anonymous User
Our Professional Interview Coach
Alexandra E. Reviewed the Above Answer
This is a great answer to the first question, but doesn't address the second question, "What is your ideal workplace environment?" Be sure to address that part of the question as well.
Leadership
34. When are your leadership skills most effective?
How to Answer
When you have a great relationship with the individuals you lead, your leadership skills will be the most effective. Show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team.
For instance, perhaps you like to understand what activities they have going on both inside and outside of work, their kids' names, or if they have any pets. Building a relationship with your team will ensure that you can frequently and genuinely ask them how they are doing. The more comfortable they are, the better chance they will come to you for help in the workplace when they need it.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"My leadership skills are most effective when my relationship with the employee isn't just a surface connection. I want to have true knowledge of their life and a good understanding of their career goals. When my employees know that I can help them to achieve their goals, they are more likely to be an engaged part of the team."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I feel that my leadership skills are directly related to the happiness and engagement of my team. I spend a lot of time making sure that my team of staff are happy, confident, and invested in their jobs."
Leadership
35. Do you see yourself as a leader? When have you led a team?
How to Answer
Perhaps you have led a team at work, been a coach for a youth sports team, or were on the advisory board for a non-profit organization. You should be prepared to show the interviewer that you have a natural ability to lead others. Whether you have led a group of 500 or a team of 2, demonstrate that you can handle the responsibility of being a leader and mentor.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"Yes, I see myself as a leader. Not only have I managed a team in two prior roles, but I also believe that leadership does not always equate to management. I lead at all times by providing the best model of enthusiasm and work ethic."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"In my current department, I am the president of the community volunteer committee. I love that I have the opportunity to encourage employee engagement while being a positive influence on the workplace culture. I like to lead by example. As a leader, I make myself available to others who need mentorship, assistance in adjusting to their role, or just a listening ear when they've had a tough day. I am confident in my leadership abilities."
Written by Krista Wenz on May 16th, 2022
Management
36. Do you think it is possible to be a good team member and disagree with the leader?
How to Answer
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.
Show the interviewer that you can be a good team member and disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion yet capable of maintaining respect for each other at the same time.
Show that even if you disagree with the final decision they make, you support the direction the team is heading.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in maintaining respect for each other despite the difference in opinion."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Yes, I think it is possible! What makes a great team member is not agreeing with everything but the level of respect and positive thought that goes into the person's communication style. It's okay to disagree as long as you communicate your thoughts professionally."
Written by Krista Wenz on May 16th, 2022
Operational
37. How do you determine priorities when you have multiple projects due?
How to Answer
Discuss how you decide which task needs your attention most when you feel torn between multiple projects. Assure the interviewer that you can be diligent in assessing your priorities.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I determine which project requires my attention by the number of hours we are behind and the project size. I am comfortable delegating tasks when needed, but I am also aware that this requires an additional commitment of hours from me. Never have I underdelivered on a deadline."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Assuming that the projects have different stakeholders, I interview each to determine the value of increased productivity, morale, or revenue, decreased costs, and the overall impact."
Written by Krista Wenz on May 16th, 2022
Operational
38. What challenges do you expect to face in this job? How will you overcome these challenges?
How to Answer
Even though it may seem like a dream job, the interviewer wants to know that you have realistic expectations of the role and will not be blindsided if problems or challenges present themselves. Keep your answer simple. It is okay to ask for clarification on the position if you do not fully understand what challenges are in store for you.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I think the greatest challenges in this role will be to learn the proper operation of the equipment. Another challenge will be the physical aspect of the position as I will be required to stand and walk around most of the day. I will pay keen attention to my training and ask questions along the way. I will also get used to the additional activity after just a couple of days, I'm sure."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I think the added responsibility of running one of the highest volume departments in the hospital will be an adjustment, but it's a welcome challenge. I am looking forward to tackling it head-on and growing through the challenges because I know on the other side of those challenges, of that responsibility, are the biggest opportunities."
Written by Krista Wenz on May 16th, 2022
Operational
39. How do you manage your time, even on the busiest days?
How to Answer
The interviewer would like to know more about the tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about the ways you manage your projects and daily tasks.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I manage my time by exercising the idea of 'time-blocking.' This method means that I don't incessantly check my email; instead, I allow myself to return emails in 30-minute time blocks, four times per day. Setting calendar alerts and personal deadlines for myself has also helped a lot."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"Very carefully! I prioritize deadlines and work that needs to be done, and then work backward from there. When necessary, I utilize my resources and team to pitch in and contribute."
Written by Krista Wenz on May 16th, 2022
Operational
40. Working in healthcare can be a stressful career. How do you handle stress on the job?
How to Answer
The interviewer asks this question to determine if you can handle stress on the job. Working at Banner Health can be stressful and fast-paced, and the interviewer wants to decide whether or not you will be a good fit for the team if hired. Talk to the interviewer about your ability to handle pressure in the workplace and techniques you use to minimize job stressors.
Written by Krista Wenz on May 16th, 2022
1st Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and do not get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
Written by Krista Wenz on May 16th, 2022
2nd Answer Example
"I understand this job is stressful, and I am prepared for that. If I feel overly stressed, I discuss it with my supervisor. In addition, I eat a healthy, balanced diet, exercise, and spend time with my family on my days off. Taking care of myself mentally and physically prepares me to handle stressful situations with ease."
Written by Krista Wenz on May 16th, 2022