27 Bank For International Settlements Interview Questions & Answers
1. In this role as a Risk Analyst with Bank For International Settlements, you will be expected to be the expert on changes in financial regulations that impact our business. How do you keep yourself up to speed on these changes currently?
How to Answer
In a rapidly changing field like finance, you are expected to keep up with the changes at the snap of a finger and to gauge your ability to do this, your interviewer will be looking to hear that you will have the resources needed. Talk about the groups or publications that you belong to where you get imperative news on the field. If possible, use an example of a time where you shed light to your organization on a new risk from one of those publications. As well, don't hesitate to mention that you enjoy reading and learning new things in the field.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"I have been a CFA member for over five years now and I really look forward to the quarterly CFA Digest publication, the CFA Magazine and their news brief email that comes out daily . I find these are great resources that cover things ranging from daily news that impacts our work lives to very big picture studies and findings as published in the digest. If hired for this role, I would continue to be an active CFA member and would continue to utilize their resources for my work."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"As a risk professional, I have been a member of the Global Association of Risk Professionals for many years. I have been certified by the association for Financial Risk Management and I try to attend their national conference every year to network and learn from other professionals. The FRM group has enable me to keep on the forefront of changes in the financial management that impacts risk on an almost daily basis and the group helps me live and breath financial risk every day."
2. What tools do you currently use to help you be a more efficient and effective Business Analyst?
How to Answer
While the tools that Business Analyst use can vary greatly between industries and even companies, your interviewer is looking to get the sense that you are a resourceful employee that has a good working knowledge of many different types of software programs. While being honest in your answer, try to show diversity in your answer by talking about data specific software, word processing software, presentation software and any other programs that you see fit for this role with Bank For International Settlements.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Being very computer proficient, I consider myself an expert on the Microsoft products like Excel, PowePoint, Access and Outlook to help perform my job effectively. As well, I have very good knowledge of SQL databases as well. If hired here at Bank For International Settlements, are there any standard software products that I would be required to work on and learn?"
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"In recent years, my department has started using Tableau and it has been amazing with its ability to visualize data for our internal and external customers. I've had many hours of training within the program that was tuned for business analytics and I can't say enough good things about the program. On top of Tableau, I also use Microsoft Excel and Crystal Reports on a regular basis."
3. If hired for this role at Bank For International Settlements, I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?
How to Answer
In the financial services field, you should have strong personal motivation to succeed in your work and your interviewer is asking this question to see what it is that make you tick while on the job. While being open and honest in how you stay motivated on the job, make sure that your answer doesn't include collecting a paycheck every week or two. While money is certainly a motivator in this field, make sure that you use it in an appropriate context if you decide to talk about the financial piece of this business as being a motivator. In the end, your interviewer is looking to get a sense of how he or she will be able to keep you hungry for more if you are hired for this role.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"I find myself the most motivated on the job when I am being challenged and when I can continue learning new things. From what I've learned in talking to others that currently work here at Bank For International Settlements, the fast paced environment and continuous changes in the industry would keep me very motivated in my work and you'd never have to question if I were truly enjoying and being motivated in my work."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"At a young age, my father taught me to do what I love and love what I do and I know that as I approach the middle years of my career that I made the right career choice. The personal finance field has really blended my love of helping others succeed and my passion for statistics and computers. In this role with Bank For International Settlements, I'll be working with your clients everyday on helping them achieve financial success and that alone is all of the reason I need to get out of bed every morning."
4. What would you do in a situation where you just didn't have all of the information you needed from a client? What would be the steps that you took in ensuring you had all of the information possible in creating a financial analysis for a client?
How to Answer
Consulting with clients at Bank For International Settlements will likely put you in a situation where you need to put on your investigative detective hat and do some extra digging to be able to provide great results to a client. For this question, talk about your interpersonal skills with your ability to work with others when needed. As well, talk about your ability to research and understand different financial statements and software programs to get the information that you need to solve a problem.
Written by Ryan Brunner on October 26th, 2020
Answer Example
"Through my experience in working in corporate finance across many industries during my career, I am confident in my ability to troubleshoot issues I may have along the way when working with new clients. If I ever came across this situation when on a project with a client, I would start be using my best judgement and analytical skills to search for the information on my own in financial statements and accounting software of the client. If I was still left scratching my head, I wouldn't hesitate to sit down with employees in the finance department or leaders of the organization to pull the information that I would need."
Written by Ryan Brunner on October 26th, 2020
5. A key task in this role with Bank For International Settlements is assessing an organization's weighted average cost of capital. Are you familiar with WACC calculations and when have you used them in the past if you are?
How to Answer
Whether you have direct experience with WACC calculation or not, the first important thing that your interviewer will be looking for is that you understand all of the values that are used to calculate it and why it is important to calculate. Be sure to explain your understanding of the calculation. Then, if you do have experience, talk about the context of the work that you did surrounding utilizing WACC calculation and what resources you used to ensure that accurate data was used in the calculation.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"In my current role, I utilize weighted average cost of capital calculation in the financing projects my firm undertakes. Basically, the WACC helps us determine if a project is worthwhile to see a future return. My role as the risk analyst is the gather the data for the formula. I am well versed in calculating the cost of equity and cost of debt for companies and determining market values of those numbers. In the end, a great rate is determined that can be a win-win situation for my firm and the companies that we finance."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"I do have some familiarity with WACC calculation when I've worked with evaluating mergers and acquisitions for potential clients. Luckily in the that times I've worked with the calculation, my colleague had a very detailed WACC calculator built into an excel spreadsheet and our role was gathering the important data to include in the calculation. This included debt to capitalization, equity to capitalization, cost of equity and cost of debt. In my time as a Financial Risk Analyst, those figures have been my everyday life. If hired for this role with Bank For International Settlements, my experience in this realm will help with your WACC calculations as you make important decisions moving forward."
6. To help us understand your need for initial training and orientation in this role with Bank For International Settlements, can you tell me what financial software you have familiarity working on?
How to Answer
Financial software, in particular software geared towards financial analysis, is widely available to the industry with many options available for use. While this won't be a make it or break it question to see if you are experienced with the program that Bank For International Settlements utilizes, your interviewer will be looking to hear that you have experience on some of the available systems and that you are ready and willing to take on the challenge of learning something new if hired for this role. In the end in answering this question, make sure that you reiterate that you have the ability and the desire to learn a new program if needed to be successful in this role.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Over the past ten years, I have pretty extensive experience working on Windham Portfolio Advisor and a program called LogicGate. Windham is a program that is used by my colleagues that are building client portfolios and I work on the risk management pieces with each advisor. LogicGate is a program that I completed an RFP to bring on to my department and it has helped us immensely. I do consider myself to have a very high technical acumen surrounding new software. Right now, what programs are your Risk Analysts using?"
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"Being a computer junkie in my spare time, I have a wide array of experience with many of the different types of financial and risk analysis software. I'm a big fan of the MATLAB program because of its ability to build my own algorithms and customize the data analysis within the program. This has significantly impacted my firm in my current role. With my firm recently moving to an Oracle platform, I've become very familiar with Oracle Crystal Ball over the last two years and really like its ability to visualize forecasts."
7. At Bank For International Settlements, our clients are the lifeblood of our business and we do everything in our power to make them happy. What does the term customer service mean to you in your work?
How to Answer
No matter what position you are interviewing for at Bank For International Settlements, your interviewer is looking to hear what customer service means to you in your work and how you apply that philosophy in your everyday work life. In essence, they want to hear your story as to why solid customer service is important to you. Prior to your interviewer, be sure to really think about this question to apply what is important to you in how you go about your work. Whether you talk about problem solving or making people happy, this should be reflected in the work that you do.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"A pursuit of a career in the financial field really suited my two passions in life of mathematics and problem solving. In this role, helping clients solve problems in an efficient manner and with a smile on my face would be the drive to succeed that I need. At the end of the day, if I see that my work helped a client grow their wealth and achieve their financial goals, I know that it was a job well done."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"As a people person by nature, I have an innate ability to do what is needed to give customers the best experience possible when I'm working with them. This means that I reflectively listen to their needs and concerns and do what is necessary to help them based on what I heard. In my interactions with customers, I am positive, pleasant and nurturing by nature and I've found that customers are very receptive to my style off communication with them. If hired for this role at Bank For International Settlements, you'll quickly find that dedicated customer service is one of top qualities that I will bring to you team."
8. In this role with Bank For International Settlements, we will rely on your analytical reporting skills on a regular basis. Why do you feel analytical reporting is important in the financial field?
How to Answer
Because the financial field is heavily reliant on numbers and data, analytical reporting can be a great tool to help key stakeholders make key decisions that have a positive impact on the business. In your answer to this question, point out the fact that you know the impact that data can have in the financial field and also talk about the types of analytical reporting you have done in the past that can be useful to the team at Bank For International Settlements. Also, feel free to ask any follow up questions on the expectation for this position.
Written by Ryan Brunner on October 26th, 2020
Answer Example
"As a Business Analyst, I've always viewed data as a tool to help make the right business decisions and my analytical reporting requires thoroughness in my data reporting. Here at Bank For International Settlements, you can easily make decisions based off of hunches or gut feelings. But I have a feeling that the more data gathered to help make the decision, the better the decision ends up being in the end."
Written by Ryan Brunner on October 26th, 2020
9. Among the common issues that are faced by Data Analysts in their work, which one or two problems do you feel really challenge analysts in the financial industry?
How to Answer
While the challenges faced by general data analysts makes for a pretty long generalized list, this question is allowing your interviewer the chance to see your critical thinking skills by having you talk about which challenges you feel will be critical in the financial field. While there isn't necessarily a right or wrong answer in this question, make sure that you are able to speak intelligently about your answer and provide ways with how you can meet the challenges in your work with Bank For International Settlements.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"From my two years of experience as a Data Analyst in the financial industry, of course the common issues of overlapping data and duplicate entries did come up. But I've found the biggest issue to be the collection and implementation of real-time data to be the biggest hurdle. With markets continually changing on a daily basis, I've had to be diligent about updating reports for my advisors that I work closely with because what may be valid and real one day may be out of date the next."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"Having some very close contacts that are already working in the financial field in data analysis, I understand that manual data tracking can be a pain point due solely to the time needed to complete. Being highly educated in automated processes and utilizing machine learning in other industries, I think the knowledge I could bring to the team here at Bank For International Settlements would really help advance your data analysis practices within my first six months on the job."
10. If hired for this role as an Economist with Bank For International Settlements, we'll want you to have the tools in hand that you need to succeed. What computer programs do you find necessary and useful in your work?
How to Answer
As an Economist, you have a wealth of tools available to help you be efficient and successful in your work. For this question, your interviewer is looking to get an idea of what programs you have familiarity with and how you utilize those programs in your work. As you answer, be sure to cover general programs, statistical programs and data gathering programs that you are familiar with and don't hesitate to let your interviewer know that you are open to and eager to learn any new programs necessary for this role with Bank For International Settlements.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Over the last five years, I've become very proficient in the use of STATA or data gathering, reporting and its overall ability to be compatible with other programs like Python. I also have experience with programs like SAS and SPSS for working with very large data sets. If hired for this role, I would be very flexible in my ability to learn the programs that would be required of me to use as I consider myself very proficient in learning new programs quickly."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"I have a vast amount of experience with econometric programs like Octave and Matlab and I really love their ability to model and create visualization tools that I use with my colleagues that I advise. I have also dabbled in advanced algebraic programs like Maple and Maxima and have found them useful at times. In the financial services field, I could see these programs being very useful!"
11. At Bank For International Settlements, we expect our Business Analysts to put extra emphasis into the risk management aspects of their project work. How have you performed risk mitigation and risk avoidance in your previous roles as a Business Analyst?
How to Answer
The financial field is often posed with great risks and Business Analysts must always factor potential risks into the equation of any project that they work on. To get a better idea of how you will do this if hired at Bank For International Settlements, your interview is giving you a chance to talk about your knowledge of risk and how you have worked with risk mitigation and risk avoidance in your previous positions. If new to the financial services field, it is important to show that you know that common risks can be systematic, operational, legal and credit related.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"As you can see from my resume, my Business Analyst experiences come from the software and manufacturing industries where common risks were associated with systematic and operational faults. Similar to the finance industry, I also have experience in helping mitigate legal risk. In my current role, I mitigate legal risk by working with a team of legal experts to know the laws and then develop a series of what-if questions to propose potential scenarios. Based on the what-if scenarios, we can implement specific requirements into the project to help minimize potential risk."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"From an early point in my career as a Business Analyst, I learned that a solid analysis process is the key to reducing any risk in a project. Two areas that apply the most are scope creep and impact analysis. To reduce scope creep and avoid any risks associate with it, I ensure that all stakeholders understand the scope of the project from the start and that I check in to validate the requirements as frequently as I can."
12. What is the most attractive thing in your eyes about this role with Bank For International Settlements?
How to Answer
For this question, your interviewer is looking to gain insight into what you know and like about Bank For International Settlements and how they will be able to help you meet your career goals. In your answer, try and stay focused on the alignment of your values with the organization's values and demonstrate that you've done your research on Bank For International Settlements and the job you are interviewing for. To try and maintain positivity in your answer, try not to talk bad about a previous employer as that can make you sound like a difficult employee and raise a red flag for your interviewer.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Over the past couple of years, I've had an eye on pursuing a career with Bank For International Settlements because of your reputation as a forward moving financial institution and your commitment to the communities that you do business in. As a person that believes in togetherness and helping others out where possible, these are values that I hold very high and would bring to the team here."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"As I enter the midway point of my career, my job search has been focused on finding an employer that I can spend the rest of my career with and someday retire from. Looking at the history, culture and growth of Bank For International Settlements, this is definitely a place that I'd love to be a part of as you continue to grow and prosper into the future."
13. If hired for this position as an Economist with Bank For International Settlements, we would look to you for global economic insights. What one global trend to you feel will heavily impact financial markets in the next ten years?
How to Answer
While there are many directions that you can go with this question, your interviewer is truly testing your critical thinking skills in applying situations to the market. However you answer, be sure that you can speak knowledgeably as to why that global trend would have a major impact on the stock market and how you feel it would have the greatest impact. With no right or wrong answer to the question, your interviewer will be reading your confidence and your poker face in giving your answer.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"To me, the direction that sustainable energy goes in the next ten years will have the greatest impact on the global economy and markets worldwide. While archaic methods of energy like mining still occur and have an impact, the ramping up of green energy could bring forth many new players in the energy game that will be projected to grow exponentially. To me, this has been the biggest trend to keep an eye on moving forward."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"Automation, artificial intelligence and robots are a growing trend that could impact markets in both positive and negative ways into the future. I believe we are going to see the global labor market change with more and more automation taking workers jobs and the biggest shift in the markets that will have to be monitored is how businesses and industries react to and thrive in that dynamic."
14. Pretend an old friend just awoke from a coma that lasted over 30 years. How would you describe the internet to them?
How to Answer
A common tactic used in interviews for Risk Analysts is making you think on your feet. This brain teaser question, or any similar to it, will judge your thoughts processes to come up with an answer rather than what your final answer is as this is a very open ended question. As you provide an answer to this question, make sure that you explain why you are coming up with your answer and your thought process behind them. A solid thought process on your end shows that you can be analytical and while creatively solving problems using your critical thinking skills.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Just like my role as a Risk Analyst, the most important thing that I could do in this situation would be to relate it to everyday things that the person would be familiar with. I would explain that the internet is a combination of television, mail, telephone, the local library and an old computer all put into one place. Each one of those components would help explain things like email, YouTube and all of the other life altering things about the internet. To really throw them for a loop at the end to blow their mind, I'd have to let them know that their local grocery store is also available too!"
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"I think that the best way to make it easy to understand would be to start explaining it in its simplest format and then expand from there. I'd draw two neighboring houses and show how the computers in each house can connect to send electronic mail, pictures, videos and information to each other. Then, I'd expand this out over the entire world where we are all connected with all of the feature of the internet. A simplified approach like this is also necessary in our work as Risk Analysts in the financial arena and it really helps people grasp new and very complicated things quickly."
15. Do you have any experience in financial modeling? What skills in financial modeling could you bring to the clients here at Bank For International Settlements?
How to Answer
In the corporate finance world at Bank For International Settlements, clients may look to you to be the expert to help them build forecasting models for the future. For this question, your interview is looking to hear that you have experience in financial modeling. Talk about your experience, what industry it was in and what tools you needed to help build as detailed of a model as possible. To seal the deal for this question, make sure to explain that your experience could be used across many businesses and industries with the clients you would be working with.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"As you can see from my resume, my corporate finance experience has mostly fallen in the manufacturing industry and financial modeling for forecasting purposes has been a skill that I've been developing over the past ten years. To start, I consider myself a master in Microsoft Excel to build great financial modeling tools that utilize all necessary data from an organization's financial statements. Though my experience is in manufacturing, my skills in financial modeling are ready to be applied to healthcare, banking or any other industry with your clients."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"I have experience creating financial forecasting models in a few different areas of business. I consider my most unique talent to be my experience in M&A modeling for organizations that are looking to grow their business. In my current role, I've worked with leaders of organizations to strategically plan new acquisitions and modeling M&A for them was an integral part of the process. On top of M&A, I have experience in the standard three statement model and discounted cash flow analysis."
16. In working with financial data here at Bank For International Settlements, what are the steps you would take in the data validation process as part of your work?
How to Answer
Your job as a detailed and proficient Data Analyst requires you to take proper steps in the data validation process to ensure that data used is accurate and clean. Bad data in the financial industry can have a costly impact and your job will be to ensure that doesn't happen. For your answer to this question, discuss the importance and your method for both data screening and data verification as part of the validation process. Also, be sure to talk about any programs that you utilize during the validation process.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"With any large analysis project and performing data validation, my first step is to create a detailed plan for the data needed. This plan will define the required data to be validated and set the way for the remaining steps. The next steps are to validate the information in the database and then the formatting of the data. Finally, prior to validating the data, sampling needs to be done to ensure that a small sample meets the requirements of the project. Being very proficient with many validation programs, I consider myself very proficient in both QuerySurge and Datameer but remain open to learning any new programs here at Bank For International Settlements."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"Here at Bank For International Settlements, your Financial Advisors rely on the most accurate and up to date data to present to clients and I would take great pride in my job as a Data Analyst to provide the best data possible. To validate data, the two important steps I would take are data screening and data verification. I am very confident in my ability to work with algorithms that screens large sets of data for their accuracy. On top of that, I have worked with a few of the different data verification programs like Experian and Sage Intacct."
17. At Bank For International Settlements, we expect our Economists to give regular presentations and updates to our advisory staff. What experience do you have presenting in front of a captive audience?
How to Answer
While you likely entered the field of economics because of your analytical, mathematical and critical thinking skills, your interviewer is looking to gain insight into some of your interpersonal skills with this question. If hired for this role at Bank For International Settlements, you will be asked to present regularly to the Advisors and Portfolio Manager staff that will make some decisions based on your findings and you need to be comfortable in handling this aspect of the job. In your answer, use specific experience you do have in presenting to large groups and talk about the skills that you possess that will help you thrive in that position.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"As I look back on my career as an Economist that has stretched over a couple of different industries, I am confident in lending a majority of my success to my ability to communicate and work with others. In my current role in the insurance industry, I am a regular guest at many corporate functions and agent staff meetings where I present on economic trends. During these presentations, I am charged with creating interactive presentations to help engage our audience and provoke questions from them. I am absolutely comfortable in being a subject matter expert in front of these groups and would look forward to being thrown into this role here at Bank For International Settlements."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"In my current role, I work hand in hand with staff to walk them through my reports that I create to explain my findings and what it means in their daily work. In this role, I see myself as an adviser that is there to help educate and help our staff and organization prosper and I love that aspect of my role. If brought aboard the team here at Bank For International Settlements, I would see myself as that same educator that would present my findings to your team in a fun and useful manner."
18. Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?
How to Answer
At the heart of this question, your interviewer is looking to hear how you use solid interpersonal and relationship building skills to diffuse a difficult situation with a coworker when on the job. No matter what situation that you talk about, make sure to focus your answer on a positive mindset and the steps that you walked through to turn a potentially hazardous situation into a good one. As well, talk about lessons learned from that situation that you keep with you to this day on the job.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"A couple of years ago, we had hired a new Junior Advisor on to our team and I was tasked with being his mentor. Having mentored several other thriving Junior Advisors prior to him starting, I was excited for the opportunity. Within the first week of him being on the job, I overheard a colleague of mine talking very openly about his disdain for the hire of this new Advisor and witnessing him personally criticizing him in a face-to-face encounter. Immediately, I spoke to my colleague in a private office about my concern over his actions and words towards the new Advisor. Having been a part of the interview process and his early mentorship, I knew that he had the skills to succeed and I reiterated that to my colleague. After agreeing to back off on any private criticizing of the new Advisor and a promise to help mentor him, I learned that direct conversations are the best way to handle workplace conflicts."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"f"A couple of years ago, I approached a colleague that had missed a deadline or a big audit we were conducting and she completely blew up at my during our conversation. At first, I was very taken aback by her response because I had never witnessed that from her in many years of working together. While remaining calm, I allowed her the opportunity to vent to me and it turns out that she was going through a lot of things in her personal life that were impacting her work. While keeping our project deadlines in mind, I also took a personal approach in letting her know that she could bring these issues to me as both a colleague and a friend and we could work through them together in the future. This approach is vital to any conflicts that can arise with colleagues and one I don't hesitate to take when needed."
19. Give an example of a time that you had to resolve a difficult situation with a client or customer. What were the keys to coming to a successful solution?
How to Answer
In a front facing role with Bank For International Settlements where you will be interacting with clients on a daily basis, your interviewer wants to be ensured that you have the skills to resolve client issues with ease and they'll look to do so with this question. In your answer, let your interviewer know that you can take ownership of any situation by talking about a specific time where you did what was necessary to alleviate a difficult situation with a client. Talk about the resources that you used and your interpersonal skills that helped turn a potentially bad situation into a successful one.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Having worked in customer service for one of the areas largest auto dealership for the last six years, handling difficult customers was a situation I had to learn to handle pretty quickly. Just a few weeks ago, I was covering our front desk on a Saturday afternoon when our sales staff was still open for business. I recognized the person approaching the door as a customer that had recently purchased a new vehicle. He stormed through the door, placed his keys on the counter in front of me and said that he demanded a refund on his new purchase because the check engine light had already come on inside of the car. Knowing off the top of my head that his new vehicle was under a full warranty, I calmly let him know that his car was under warranty and that I'd have a member of our sales staff come out and take a quick look. I also let him know that our service department was not working that afternoon and, if needed, we could schedule him for a diagnostic test at his earliest convenience. After our salesman went out to take a quick look and not seeing anything obvious, we ended up giving him a loaner vehicle so his new car could be taken care of on Monday morning. He ended up leaving pretty happy that day and I know that my patience in hearing him out really helped."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"A couple of years ago, I was asked to work with a very high profile client for his financial advising services when he came to our firm because my CEO trusted I could handle what he felt would be a difficult task. From my first meeting with the client, he demanded that we provide more returns than the previous firm that he worked with and he was rather rude with our front desk staff. I took the approach of taking the time to listen to his needs and speak to him more about what my firm could provide. I laid out my experience and track record for him to help him build his trust in me. I knew that with him, I would need to take time to walk through my decision making processes for his investments and he really appreciated that. As of today, we are still working strong together and his wealth is growing."
20. What statistical analysis tools do you have experience working with?
How to Answer
As a successful and resourceful Data Analyst, your interviewer at Bank For International Settlements is expecting you to be knowledgeable and well-versed in the many tools available to you. In your answer, be sure to show diversity within particular programs like SAS and SPSS while also explaining that you are very proficient in Microsoft Excel. On top of the programs, talk about any experience you have with programming and database language like SQL and Python.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"In my current role, most of my analysis is handled in SAS and I've really grown to appreciate the program's ability to to manage large data sets and create predictive modeling in the financial field. From a past job, I have experience on SPSS and also with the SQL programming language to build robust databases. Of course, I have received expert level training in Microsoft Excel and consider myself a master of the program."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"Having been in the field for over 15 years, looking back at the technological advancements in the tools that we use is very amazing. I consider myself very fluent in both the Sisense and KISSmetrics programs. I also have a good amount of experience in Crystal Reports."
21. Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?
How to Answer
For this question, your interviewer is looking to test your ability to be analytical and resourceful in a specific situation where you had to dig further to solve a problem. Prior to your interview, try to think of a time in the past where you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Try to be as detailed you can as you explain how you thought the problem out and worked hard to use the resources you could to help solve the problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with Bank For International Settlements.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Back when I first joined my current organization, I was taking a role that had been vacant for many months and I had to start with a backlog of work along with the regular daily activities. This customer service role included logging daily visitors and calls and the interim rep only kept brief notes. After taking the time to walk through training and getting running on my own, I realized that the current workload wouldn't allow me to catch up on the backlog of work that had been missed. While I had ideas of how to play catch up on the work, I approached my supervisor with a few ideas and we settled on having me log hours from home on our system as overtime to get caught up. I worked with our IT staff on getting set up on our network from home and was more that willing to help out with some extra hours."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"Working for a large financial institution, our advisory staff help cover for each other when we are on vacation, sick or simply out of office for the day. We typically team up in group of three to help provide coverage for each other. A couple of months ago, I fielded a call from a colleague's client while she was away on vacation and completely out of phone coverage. The client had several questions about their personal finances that I couldn't help resolve off the top of my head. I let them know that their advisor was away on vacation but I would take the next hour to research their questions and get back to them shortly. This was a very acceptable path of action to the client and I took the time to get their questions answered quickly."
22. What qualities do you feel a successful manager should have?
How to Answer
Some great qualities of a manager are:
- Being someone who people naturally want to follow
- Exceptional interpersonal skills
- Strong relationship building skills
- Taking ownership for the team's errors and mistakes
- Excelling at motivating others
- Providing kudos/recognition to your team
- Knowing how to select and hire the right people to join the team
- Having a vision for the future
These are just a few to get started!
Answer Example
"I feel that a successful manager should be patient, strive to be a mentor, and be willing to receive constructive feedback from their team. As a manager, I want to have a team that trusts me and comes to me for professional development and coaching."
23. When have you shown a willingness to learn a new method or new approach to solving a problem?
How to Answer
It is a great skill to have when you can approach a problem in a new way. Discuss with the interviewer your ability to approach a problem using modern methods.
1st Answer Example
"When our company came under new management last year many new methods and policies came into place. I was able to learn many new approaches to our challenges in sales and customer management. I quite enjoyed the process."
2nd Answer Example
"In my current position, I am faced with learning new sales methods and client approaches on a regular basis. I am always the first to embrace these new sales pitches because I truly believe the bigger diversity we can offer our clients, the better."
24. This position at Bank For International Settlements has generated a lot of interest from applicants. What do you feel is the one quality that sets you apart from others we are speaking with about this position?
How to Answer
This question is the perfect opportunity for you to highlight the one key quality that makes you the best person for this position, so be sure to really think about what this one quality is ahead of your interview. While there are many ways that you can take you answer to impress your interviewer and seal the deal for you in getting the job, be sure to avoid making assumptions about the other candidates in your answer. As well, be sure to avoid anything in your answer that points to this job being convenient for you personally or the fact that you'll be getting compensated for this work. Those are quick ways for you to go to the bottom of the candidate ranking list.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"As I've talked about during this interview process and from what you can see on my resume, I have all of the technical skills needed to grow your financial advising practice here at Bank For International Settlements. What sets me apart from my competition is my drive to succeed in this industry and I'd love to bring that drive to Bank For International Settlements to help working with your highest profile clients possible. Growing up and continuing to this point in my life, I've always been a very competitive person. I've played many team and individual sports my whole life and my drive to win in those has definitely carried over to and been a huge benefit in my work as a Financial Advisor. I'd love to bring this competitive spirit to your team."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"From what I understand about this role in Client Services with Bank For International Settlements, my day to day work will include a lot of client interaction and I really feel like the job description was written with my skills and abilities in mind. But the thing that will really set me apart for being the perfect fit for this role is my experience on the sales side of things where I spent five years of my working career in the retail sales industry. In sales, I have developed key skills like product knowledge and selling skills that would be very beneficial to this role."
25. We are looking for the most motivated individuals to join the team here at Bank For International Settlements. Where would you like your career to take you in the next five to ten years?
How to Answer
This common interview question put you in a tough spot where you should talk about your ultimate career goals while also balancing the needs of the position that you are interviewing for and the needs of Bank For International Settlements. Prior to your interviewer, try to research the job and Bank For International Settlements to the point where you can match your career goals with they Bank For International Settlements offers. While your interviewer is looking for a long-term fit for the position they are interviewing you for, it is okay to set your sights higher as long as your goals meet that of the organization's goals. If at all possible during your answer, point out that long-term success with Bank For International Settlements is vitally important to you.
Written by Ryan Brunner on October 26th, 2020
1st Answer Example
"Now that I am to the midway point of my career, I am looking for my next move to be my final move in finding my work home until I retire. As a successful Financial Advisor today, I want to focus on continuing to grow my skills in advising clients on retirement and private wealth management and it sounds like I'll have that opportunity here at Bank For International Settlements. As I continue to grow in my skills and prove my worth to you, a long-term career goal is to be in management where I could oversee the work of Junior Advisors and mentor them towards success."
Written by Ryan Brunner on October 26th, 2020
2nd Answer Example
"A career in risk analysis has been a dream for some time and this opportunity with Bank For International Settlements is really my dream job. If hired here, my goal for the next five to ten years would be to continue to hone my skills and help the work of the department to a point where it is growing and becoming more effective. Down the road, I'm really in a position to be an open book when it comes to where my career with Bank For International Settlements would go from there."
26. List the top 3 skills that you have acquired in your last role.
How to Answer
You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit this potential new employer.
1st Answer Example
"In the past few years I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel."
2nd Answer Example
"There are many skills I gained in my most recent position as I had a great training program and my boss was a strong mentor. If I had to choose three top skills I would say that the biggest ones were effective multitasking, solid closing skills, and cold calling abilities."
27. How can Bank For International Settlements motivate you on the job?
How to Answer
Every employer should know how each of their employees is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
2nd Answer Example
"I am a natural salesperson, so the best way to motivate me is through performance incentives. In my current position, I have been in the president's club for the past three consecutive years. I am highly motivated by the vacation that I am awarded annually."