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Credit Karma Interview Questions

To help you prepare for a Credit Karma job interview, here are 28 interview questions and answer examples.

Credit Karma was written by and published on December 5th, 2019. Learn more here.

Question 1 of 28

How would you handle a situation where a colleague was being very difficult to work with?

How to Answer

In the team based atmosphere at Credit Karma, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

Written by Ryan Brunner on December 5th, 2019

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28 Credit Karma Interview Questions & Answers

  • 1. How would you handle a situation where a colleague was being very difficult to work with?

      How to Answer

      In the team based atmosphere at Credit Karma, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

      Written by Ryan Brunner on December 5th, 2019

      1st Answer Example

      "In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."

      Written by Ryan Brunner on December 5th, 2019

      2nd Answer Example

      "Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."

  • 2. A huge part of our business here at Credit Karma is designing software for iOS. In this role, how would you steer away from retain cycles when using closures in Swift programming language?

      How to Answer

      This question allows your interviewer to assess your technical knowledge and skills in designing apps for iOS products in a very simple way. To successfully answer it, make sure that you can speak knowledgeably about the swift programming language and using closures to capture and store references within the software. To piece together everything for your interviewer, give a clear understanding of why retain cycles must be avoided in your processing.

      Written by Ryan Brunner on December 5th, 2019

      1st Answer Example

      "Because ARC handles most of the memory knowledge in Swift, I know ARC is prone to memory leaking and this can cause major issues in apps over time. The fix that I've used in my career to avoid retain cycles is using weak references in my coding."

      Written by Ryan Brunner on December 5th, 2019

  • 3. Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?

      How to Answer

      As a professional in the tech industry, you have likely had a project that failed, a promotion that passed you over or a meltdown occur at some point in time. Realizing that your interviewer fully understands and expects that failure happens, talk openly and honestly about a situation where you experienced failure or failed plans. Most importantly in your answer, focus on how you overcame the particular situation and discuss lessons that you learned moving forward that you can bring to this role at Credit Karma.

      Written by Ryan Brunner on December 5th, 2019

      1st Answer Example

      "A couple of years ago in my first role as a UI designer out of college, my team was tasked with coming up with a very short notice proposal for a potential high end customer. With a week turnaround time, I set right to spending my time gathering information on the company to build a mock design. When the proposal was submitted, I found out that the potential customer scoffed at my idea and the customer went with another organization's proposal for their use. The biggest piece of feedback that I got was that the UI design just wasn't conducive to the type of customers they were expecting. From that point forward, whether it has been with short notice or long-term products, I take the time to communicate with key decision makers from clients to gather information for making my design as user friendly as possible."

      Written by Ryan Brunner on December 5th, 2019

      2nd Answer Example

      "Last year, I was working on a large scale project that put me face to face with a key customer. After traveling onsite with the customer to spend time with them, I exchanged contact information with two of the key decision makers. In the weeks following, I was sending them follow up emails with our business proposals and was getting frustrated at the lack of response from the clients. After my manager had questioned the viability of the potential customer, I picked up the phone and called them directly. It turns out that their responses back to me were being sent to a junk email folder that I neglected to consider. I apologized for the mistake, took action quickly and we came to a great agreement on future business together. After having a laugh about it with my boss, I now incorporate diligent communication follow ups both by phone and email with customers while also regularly checking all email inboxes."

  • 4. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with Credit Karma?

      How to Answer

      While your interviewer can get a good sense of your experience from your resume, they are looking for you to talk in details about your experiences in UI design in your previous work. While explaining your previous experience, be sure to highlight the skills that you developed that will help you be successful in designing new products with Credit Karma. Prior to your interview, be sure you research and are family with the products that Credit Karma puts out.

      Written by Ryan Brunner on December 5th, 2019

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  • 5. Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at Credit Karma?

      How to Answer

      This question is providing you the opportunity to potentially set yourself apart from your competition for this position. To do just that, it will be important for you to make sure that the unique skill or experience that you discuss matches with a critical need for Credit Karma and the position that you are interviewing for. Whether you talk about a unique skill or experience, your research on this job will prove vital in your ability to make sure that it impresses your interviewer.

      Written by Ryan Brunner on December 5th, 2019

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  • 6. What is one unique personality trait you possess that would help you be successful in this role with Credit Karma?

      How to Answer

      This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with Credit Karma. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

      Written by Ryan Brunner on December 5th, 2019

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  • 7. As a machine learning engineer, how do you avoid the curse of dimensionality in your designs?

      How to Answer

      To effectively answer this question, it is important to first understand what dimensionality means in reference to machine learning and how it can curse a project. As the number of features increases in comparison to the number of observations within a data set, some algorithms struggle in pulling correct data. Your job on this question is to talk about ways that you can avoid the curse in your designs. Some possible things that you may mention and describe are feature selection, correlation thresholds and variance thresholds.

      Written by Ryan Brunner on December 5th, 2019

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  • 8. What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?

      How to Answer

      As your role with Credit Karma will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.

      Written by Ryan Brunner on December 5th, 2019

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  • 9. What data cleaning methods are you familiar with and comfortable using if hired for this role at Credit Karma?

      How to Answer

      To improve data quality and increase overall productivity of a system, Credit Karma relies on their data analysts to use data cleansing methods to ensure quality data exists in their software. Be open and honest with the ways that you've helped ensure quality and accurate data in the systems that you've worked with while also showing that you have an open mind to learning and utilizing more methods if hired for this position.

      Written by Ryan Brunner on December 5th, 2019

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  • 10. In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

      How to Answer

      Credit Karma uses indexes to improve query performances within their software and for this question, your interviewer is looking to hear that you have a basic understanding of both clustered and non-clustered indexes. Explain the differences between the two types of indexes and be sure you can either speak to relevant times that you've used each or when would be the appropriate application to use each.

      Written by Ryan Brunner on December 5th, 2019

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  • 11. What unique values can you bring to Credit Karma in your user experience design skills?

      How to Answer

      While your interviewer has shown confidence in your technical abilities to succeed at Credit Karma as a UX designer, this question is helping them gain insight into your ability to see the big picture in the work that you do. As you think about the unique personal values that you would bring to the role, try and paint a picture of your work tying to the end user and how you can help make it more productive, enjoyable and satisfying for them.

      Written by Ryan Brunner on December 5th, 2019

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  • 12. At Credit Karma we value organization. Tell us about a time when you were particularly effective on prioritizing tasks and completing a project on schedule.

      How to Answer

      An interviewer needs to hear that you have a plan in place to keep yourself organized. Start off by mentioning that you are typically an organized person. From here, dive into a recent time-consuming project that you were involved with.

      You might say, 'I recently was involved with a project that required 30 hours of my time in a two week period while I was also in the middle of several other projects.'

      Tell the interviewer that you started off by ensuring you had your schedule mapped out before you dove into your workload. Discuss if you made a to-do list, updated your calendar, or created a color-coded agenda. Share whatever organization method worked for you! Next, tell the interviewer how you prioritized the work. You may share that each day you sat down to determine the urgent needs for that day and marked them with a letter A. Perhaps you identified anything that would be nice to get done that day with a letter B. And, maybe you just left everything else that could wait for another day unmarked. Tell the interviewer how you diligently stuck with this plan for the duration of the project and how it allowed you to complete the project on time without any stress successfully.

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  • 13. Here at Credit Karma, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      How to Answer

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Written by Ryan Brunner on December 5th, 2019

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  • 14. At Credit Karma we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

      How to Answer

      It is critical that you research Credit Karma and their most vigorous competitors, before your interview. What does Credit Karma do best, and who is trying to do it better? Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success.

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  • 15. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

      How to Answer

      In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with Credit Karma, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with Credit Karma and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

      Written by Ryan Brunner on December 5th, 2019

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  • 16. What do you think you will like about this role with Credit Karma?

      How to Answer

      The interviewer wants to hear what you are looking forward to learning and experiencing in this new position. Talk about what excites you! Share how this position will challenge you and help you grow. New opportunities are a chance for you to demonstrate your skills.

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  • 17. If you can, please provide your thoughts on the function of managed object context in developing iOS apps and software.

      How to Answer

      While the core data framework and the managed object context may seem pretty easy to comprehend and simple from a first look, a deeper look into managed object context shows that it can be misused to the point where obscure bugs can enter the system. Give your interviewer your own personal insight into the purpose of managed object context and how it works behind the scenes to help an app properly run.

      Written by Ryan Brunner on December 5th, 2019

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  • 18. What do you feel is one of the top issues that is faced by data engineers today?

      How to Answer

      Being in the midst of the greatest technological revolution in the history of man, data engineers face many difficult issues in the work that they perform on a daily basis. While there are many directions that you can go with this question, be sure to focus your answer on something that you can speak passionately about. If you can research a common issue in the industry that Credit Karma works in, you may likely score some bonus points with your interviewer.

      Written by Ryan Brunner on December 5th, 2019

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  • 19. What skills do you use to cope with the day to day stress and pressure on the job?

      How to Answer

      In modern technology industries, consumer demand has led to high volume of work and high pressure situations to work on tight deadlines. To prove that you are able to handle high stress, high pressure situations on the job, your interviewer is looking to hear first hand how you handle this type of environment in your own words. As you answer the question, try to turn potential perceived stress into a positive by highlighting your personal skills that enable you to perform well in those situations. If possible, try to use specific examples in your answer.

      Written by Ryan Brunner on December 5th, 2019

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  • 20. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

      How to Answer

      As a reputable provider of software, Credit Karma relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.

      Written by Ryan Brunner on December 5th, 2019

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  • 21. How do you ensure that you have a healthy work-life balance in your career?

      How to Answer

      In the fast paced world in software and technology development, heavy work loads and potential on-call duties have created a lot of burnout in professionals. Your interviewer is looking to hear that you are cognizant of the risks of burnout and that you do what is necessary to maintain your own personal health and well being and that of your family as well. While you can use this time to talk about personal interests or hobbies outside of work, try to focus on how these items help keep you refreshed for the work that you'll be doing for Credit Karma.

      Written by Ryan Brunner on December 5th, 2019

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  • 22. If hired here at Credit Karma to develop iOS and Android software, when would you use a fragment rather than an activity?

      How to Answer

      In the development of apps for both iOS and Android, using code to create an activity versus a fragment is a highly debated topic to this day. For this question, your interviewer is looking to hear that you understand what the differences between the two are and when you feel that using a fragment is the proper direction to go. Make sure to speak to the high level overview of what an activity does to an app versus fragments.

      Written by Ryan Brunner on December 5th, 2019

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  • 23. If hired here at Credit Karma, what do you feel would be the biggest hurdle for you to overcome from the start?

      How to Answer

      The key to answering this question with confidence starts with understanding that you are interviewing with Credit Karma because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

      Written by Ryan Brunner on December 5th, 2019

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  • 24. How do you feel artificial intelligence could further our business here at Credit Karma?

      How to Answer

      As an AI engineering expert, you know that AI is now being utilized across many businesses and industries with great success. For this question, your interviewer is expecting that you have done your homework on Credit Karma and hopefully can be an outside the box thinker in coming up with new and creative solutions for their customers. Be sure that you do your research on the software systems that Credit Karma produces and think of creative ways that you can help benefit them.

      Written by Ryan Brunner on December 5th, 2019

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  • 25. In your current work, what are the important steps you take in the data validation process?

      How to Answer

      Depending on your training and your past roles prior to interviewing at Credit Karma, you may be familiar with one or two of the many trains of though regarding the steps of a data validation. Whatever formal process you are familiar with, be sure to check the boxes of discussing data screening and data verification as part of your process. Your interviewer will be looking to hear that you check those boxes as they are imperative in the software field.

      Written by Ryan Brunner on December 5th, 2019

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  • 26. How do you stay organized and on track when working on multiple projects or duties at the same time?

      How to Answer

      In this role with Credit Karma, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      Written by Ryan Brunner on December 5th, 2019

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  • 27. What is one thing that really tests your patience when dealing with your coworkers?

      How to Answer

      While on the surface this question may seem like your interviewer is trying to get you to talk negatively about a situation, it is really more of a test to see what can potentially drive you crazy on the job in a team atmosphere and how you handle those situations. In your answer, be honest about your pet peeves when it comes to coworkers and do so in a positive light. Then, expand on your answer by talking about how you handle those situations.

      "As a person that values diversity and differences of opinion in the workplace, there aren't many things that grind my personal gears when it comes to my colleagues. The only real true test of my patience is a coworker that doesn't pull their weight in a team effort. When I've been in this situation in the past, I first seek to learn if the issue is a lack of training or knowledge. If it is, I take the necessary steps to help my colleague get on track. But if I find that it is due to a lack of effort, I talk to the person immediately in a professional manner. The sum is only as good as the effort of all of its parts and a team efforts requires everyone's maximum effort."

      Written by Ryan Brunner on December 5th, 2019

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  • 28. If you were confronted with a time where you wouldn't be able to meet a deadline here at Credit Karma, what steps would you take when you made that realization?

      How to Answer

      At some point in any person's career, the inevitable happens and an important deadline needs to be missed. With your interviewer fully understanding this fact, they are solely interested in how you react to this situation and what you do to make the situation right. In your answer, focus on the refocused planning and communication needed while also avoiding blaming others for the situation. Your interviewer holds accountability as a desirable virtue, so be sure to take accountability for actions in your response.

      Written by Ryan Brunner on December 5th, 2019

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