On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?
UNICEF Interview Questions
Rate your communication skills from 1-10 with proper examples backing your given rating.
On a scale of 1-10, how skilled are you in communication? Why did you choose that particular rating for yourself?
"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything."
"I will rate myself an 8.5 because I consider myself a strong communicator. It is the foundation of all success in business. I am always striving to be a better communicator, so I leave the rest of the scale as an aspirational measure."
How do you like to encourage ideas in others?
Encouragement to others is a great skill to possess. Talk to the interviewer about your ability to encourage creative ideas in your team members.
"I like to encourage other people to be creative in their thinking and present ideas to the company, no matter how off the wall they may seem. Some of our most successful employees are ones who are confident in their ability to bring forward their unique ideas. I encourage participation through an open door policy and strong praise for those who show initiative."
"I encourage people to tap into the best parts of themselves. It helps to ask probing questions to get them to generate ideas on their own. I have found that by painting a long-term vision for where I want to go, my team will often jump in with creative solutions to get us there."
When have you shown great integrity at work?
Integrity is best displayed through honesty and consistent moral values. Talk to the interviewer about the way (s) that you show your integrity in the workplace.
"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the four years that I worked there. I best show my integrity by being a consistently reliable employee."
"I show integrity every day at work by being my true self. The "me" that you see at work is the "me" that my family and friends get. I am an honest and genuine person."
Give me an example of a time when you went above and beyond.
Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."
"I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our work did not suffer any setbacks."
At UNICEF we aim to hire individuals who can wear many different 'hats' in our organization. What other job functions could you perform?
Every nonprofit organization seeks to hire the most diverse talent possible. This strategy saves the cost of over-staffing and creating a strain on the budget if funds are low. Talk to the interviewer about your multiple skills and abilities. Now is not the time to be humble!
"I am competent in sales as well as online marketing and cold calling. I am very comfortable leading events and am also experienced in recruiting large amounts of volunteers."
"I have many transferable skills which include project management, employee training, interviewing, and succession planning."
Do you have experience in recruiting volunteers?
A large part of the success of a nonprofit organization comes from it's dedicated volunteers. A nonprofit organization will often have recruitment fairs to find and onboard more significant amounts of volunteers. Talk to the interviewer about any experience you have in attracting potential volunteers.
"In my current position I have recruited a total of 40 volunteers in the last year. I am very vocal about my love for volunteering and hope that it's contagious enough to attract others. I have also helped at hiring fairs for Company ABC. I am comfortable in interviewing and screening potential volunteers as well."
"I do not have experience in recruiting volunteers; however, this is a responsibility that I would enjoy learning more about. I am eager to expand my capabilities and feel I would be great in this capacity as I am thorough, with strong intuition."
How do you prioritize multiple projects when they all seem equally important?
Prioritizing is a skill that requires practice. There are many approaches you can take. Here are some suggestions:
1) Make a list. By thinking through and writing down each item that needs to be completed, you can see it on paper.
2) Mark what is urgent or essential. Take into account deadlines and meetings.
3) Order each task based on effort and estimated value. Considering due dates and how long it will take to do each item (also considering how much time you have).
In answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to their company!
"I love to keep running lists of everything that I need to do, big or small. Mostly because I love crossing things off of the to-do list, but also because it helps me keep track of everything. Lately, I've started utilizing a free project management software that I use to make those lists, categorize the tasks, and mark them as a priority."
Would you say you are a better verbal or written communicator?
In which manner do you prefer to communicate - written or verbal? Discuss your preference with the interviewer and support your answer.
"I prefer verbal communication because I feel that with written communication, a lot can be misread due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."
"I like to leverage both methods of communications when dealing in business. Sometimes, situations call for verbal communications and other times, written. As a rule of thumb, I tend to practice verbal communications, with written follow up or visa versa. Utilizing multiple methods creates repetition and therefore, change."
Are you applying for any other jobs?
It always puts a little bit of fire under the hiring manager if they are aware that you are actively looking for a new position. Tell the interviewer about your search so far.
"I am keeping an eye out for viable positions. Although I am not in final stages with any other company, I am actively seeking a new position."
"I am looking for a job that will provide me as much value as I am looking to contribute to an organization, so yes, I am in the process of exploring opportunities at companies that appeal to me."
How do you handle stress on the job?
Are you someone who can handle stress on the job? How do you manage the stressful times? Talk to the interviewer about your ability to control pressure in the workplace.
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
"Stress is part of any demanding job, and I embrace it to the fullest. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels."
Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma?
Ethical dilemmas in the workplace will come up from time to time. Assure the interviewer that you can handle these types of difficulties with professionalism and poise.
"I have never been told to lie to a fellow employee or supervisor on the job. If I were to be asked to lie, I absolutely would not do that. I am not the type of personality to be pushed around on the job. I will always be myself and keep my integrity first."
"I have never been advised to lie in a situation and would not tolerate being put in such an ethical dilemma."
What experience do you have using team-based messaging applications?
There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you.
"I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use I am sure that I can pick it up very quickly."
"I do not have a lot of experience with team-based messaging applications besides MSN Messenger years ago. I do pick up on technology quickly and have no concerns when it comes to my ability to learn. What team-based messaging applications do you use?"
Tell me about a time when you took the initiative to improve work related procedures.
Have you ever taken the opportunity to present your employer with potential change? Talk to the hiring manager about a time when you took the initiative in the workplace.
"I was able to present and implement one specific change in the office this past year. It was a recycling program that I felt was very important, even for our smaller office. We had significantly less waste after my initiative was implemented and I enjoyed seeing others take pride in helping our environment."
"In my current position, I noticed that our written procedures were not exactly how the employees were doing things. I decided to interview the employees and compare it to the written procedures that management wanted to be used. We were able to come to a compromise that met all of the safety and quality requirements of the company, but still worked a bit faster and easier for the staff."
How often do you take work home with you?
The majority of people will work overtime hours or take work home with them on occasion. Talk to the interviewer about how frequently to take your work home.
"I make sure to utilize my work hours very efficiently, so the only time that I take my work home is when there is an extremely stringent deadline. I would say that, overall, I take my work home maybe twice per month. It's all about being diligent with your time in the office!"
"I value a strong balance between work and home life so I will only bring work home with me when I am at risk of missing a deadline or when there is an urgent need."
What are your salary expectations?
The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."
"I am currently making $60,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."
Tell me about your greatest work related accomplishment.
Many nonprofits take an apologetic approach when asking for funding. What is your fundraising approach?
In your opinion, how does social media marketing fit with nonprofit fundraising?
At UNICEF we want to hire those who are passionate about our cause. What do you know about our organization and how does our mission fit you?
Why do you want to work in the nonprofit sector when you can earn more money working in a profit driven corporate environment?
At UNICEF we want to work with individuals who value volunteerism. Walk me through your volunteer experience.
How do you encourage generosity in others; whether that be their ability to contribute financially, or with their time?
At UNICEF we prefer to hire those who have a penchant for sales and fundraising. Have you ever had a fundraising target from a previous nonprofit employer?
We want to know what you are passionate about. If you could work for any cause, what would you choose?
Do you know anyone who has worked for UNICEF before? What kind of feedback have you received on our organization?
In your opinion, what are the greatest needs in our community?
Do you have experience with writing grant proposals?
Tell me about a contribution you made to the last team you worked on.
Do you feel performance should be rewarded over experience?
When have you used an inventive method to stretch company resources beyond the normal level?
On a scale from 1 to 10, how honest are you?