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Relationship Banker Interview
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25 Questions and Answers Written by Professional Interviewers

Question 1 of 25
What are your greatest strengths?
User-Submitted Answers
1.
Asking fact finding questions and building relationships.
2.
My ability to get along with people is my greatest strength. It is something I am proud of both personally and professionally.
3.
I'm a quick learner, personable, and man of integrity.
4.
One of my greatest strengths is my ability to get along with others. I also work hard and am dependable.
5.
My enthusiasm to help people.
6.
I am Very organised, time orineted and Loyal person.
7.
My greatest strengths are my negotiation skills as well as my customer relationship management abilities.
8.
Being able to help and serve people. I extend myself going above and beyond expectations.
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Question 2 of 25
How do you stay motivated?
User-Submitted Answers
1.
I stay motivated by looking to see a need that needs to be met and I will find a way to fulfill that need to someone.
2.
I like to help people and rewards that chase offers.
3.
Helping customers solve problems with good results keeps me motivated.
4.
I like to find challenges everyday. I work hard to try to be the best version of myself. At the end of the end it's you vs you, I believe its important to put your best foot forward.
5.
I like to work on the most difficult task because it keeps my brain and body functioning at the highest capacity. Especially when I am tackling a new task that requires time and some thought it challenges to execute and resolve by the required time or eod.
6.
I stay motivated by helping other people figure out the products and services that best suit them.
7.
BY setting goals and keeping track and also reward myself on progress.
8.
I stay motivated by remaining focused and involved with what my responsibilities are,
Question 3 of 25
Why are you the best candidate for us?
User-Submitted Answers
1.
I am the best candidate for your organization because of my expertise, meeting and exceeding quotas, I work well with customers/prospect. In addition, great team player, willing to adapt to new technologies in an effort to move the department forward.
Question 4 of 25
Where do you see yourself in 5 years?
User-Submitted Answers
1.
With more responsibilities and more product knowledge.
Question 5 of 25
Describe your cash handling experience.
User-Submitted Answers
1.
As a office manager, I held the responsibility of customer service which involved cash handling of services and goods. I was responsible for AP/AR, Daily Deposits, Profit/Loss Ledger.
2.
Where I currenly work, I handle between 5000-8000 dollars daily depending on how busy the day is. Busy periods are usually when school is in session. I also handle payments in form of cash, cheque and credit cards.
3.
I maintain proper levels of my personal drawer. I was very detailed when it came to this and made sure my threshold was not passed.
4.
I have worked as a teller and bartender for more than 5 years.
5.
My cash handling experience is great, I have had direct experience working the cash register and handling large sums of money on a daily basis.
6.
I am very careful when handling cash use policy of counting total three times count twice before handing to customer and then third time count for customer helps me keep my drawer balanced.
Question 6 of 25
How do you assess a clients needs?
User-Submitted Answers
1.
First, see where they are, what products and services they currently have. Secondly, speak with them and ask questions to find out further, what their needs are, probing questions.
Question 7 of 25
What types of retail banking accounts are you familiar with?
User-Submitted Answers
1.
Savings, CD, money market and checking.
Question 8 of 25
Tell me about your relevant experience.
User-Submitted Answers
1.
Account Manager with over seven years in CRM, Customer acquisition and retention. Event planning, and sales team management and working with various external and internal stakeholders.
Question 9 of 25
How would your former employer describe you?
User-Submitted Answers
1.
Very goal oriented, attention to detail and love working with her customers/client and meeting her quotas.
Question 10 of 25
What do you expect to make in salary?
User-Submitted Answers
1.
55K base plus commission.
Question 11 of 25
How would you define personal success?
User-Submitted Answers
1.
Personal success entails meeting and exceeding my goals/objectives.
Question 12 of 25
How do you plan your day?
User-Submitted Answers
1.
Use of a calendar that plans out monthly, weekly and daily goals.
Question 13 of 25
Do you have previous experience in this field?
User-Submitted Answers
1.
Worked within the Commodities group of a financial services department of major organization.
2.
I have experience in customer service but not in this particular field yet.
Question 14 of 25
Describe how you would handle a difficult customer on the phone.
User-Submitted Answers
1.
Listen, let the difficult customer on the phone vent their frustration/concern. Acknowledge that I have heard them and offer possible solutions.
Question 15 of 25
Describe an opportunity to increase sales.
User-Submitted Answers
1.
Work new leads diligently, and devise a plan to work old leads diligently.
Question 16 of 25
Why did you choose to apply for this position?
User-Submitted Answers
1.
I have skills and motivation to perform well.
2.
My background and skills make me a great candidate for this position. For instance, working well with customers, training and informing customers/clients on benefits of products and services. Finally, selling and providing customers/prospects the ability to expand their portfolio.
3.
Ive always wanted to come back to the financial industry and when I read about the wonderful opportunities here especially the work life balance as well as how much the company gives back to the community I was excited.
4.
It matches my abilities, experiences and skills. This job would allow me to use my proven skills to bring great value to this company.
Question 17 of 25
How are your customer service skills?
User-Submitted Answers
1.
Excellent, I listen well to what customers are saying, positive as well as negative concerns.
2.
It takes time, training and practice and dedication to become rockstar in customer. But its not that hard when you know where to focus; I am Good listner, attentive, have lots of patience, try to communicate clearly, take responisbility and willing to improve and manage my time well.
Question 18 of 25
How are your communication skills?
User-Submitted Answers
1.
Excellent, I get my point across in a friendly manner, assuring that the customer/prospect understands what I am conveying to them.
2.
Keep it simple and straightforward.Efficient as well as effective.
Question 19 of 25
What skills are essential for this position?
User-Submitted Answers
1.
CRM, Selling and Time management and Excel, database, communication.
2.
Good communication skills.
Question 20 of 25
How would you resolve a conflict with a customer/angry customer?
User-Submitted Answers
1.
Let the customer/angry customer voice their concerns, acknowledge it and also address it with some solutions.
2.
I have trained myself not to react.I listen to him/her patiently and offer assistance as much as I am allowed to by staying within company protocols and if situation gets out of hand I politely inform that I will need more time to research on it and get back to you.
Question 21 of 25
What networth-size clientele are you most comfortable working with?
Question 22 of 25
What are your career goals?
User-Submitted Answers
1.
My career goals are to work on advancing my skills and abilities to become Branch Manager.
Question 23 of 25
Why should we hire you?
User-Submitted Answers
1.
You should hire me because I am passionate about what I do, I go the extra mile to ensure that my customers/prospects are taken cared of, know the benefits of our products and services and how it will make a difference in their lives. I am dedicated, and always learning new ways to meet my quotas.
Question 24 of 25
What do you know about our company?
User-Submitted Answers
1.
I know that your company is a leader in the financial services industry and cares about their customers, employees and the brand.
Question 25 of 25
What are your greatest weaknesses?
User-Submitted Answers
1.
My greatest weaknesses is that I am not as adapt with social media and keeping abreast of the advertising and marketing capabilities with these new medium. I will invest more time in snap chat, Instagram etc.

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