What would you do if a client constantly tries to avoid you?

How to Answer
Answer Example

There are numerous reasons for clients to avoid you, whether they're receiving so many pitches, find your proposal not to be strong enough, or they're just too busy. Assure the interviewer that while you are after the sale, you're also capable of empathizing with the prospect. Talk about what you might do differently to follow up with the client without getting aggressive.

"There are a couple of ways that I've tried to stand out to clients when they seem like they're avoiding me or when they become unresponsive. Instead of calling them again, I'll shoot them a follow-up email. In the email, I'll include social proof, like testimonials from previous clients. Sometimes, I'll add links to success stories that show how our product or service positively impacted the clients' bottom line. Then, I'd sign the email simply with my contact information. In some instances, it may be a waste of time to bombard the client with too many follow-ups. Also, if there's a next best person I can reach out to, then I'll try them as well."

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How to Answer: What would you do if a client constantly tries to avoid you?

Advice and answer examples written specifically for a Business Development Manager job interview.

4. What would you do if a client constantly tries to avoid you?

How to Answer

There are numerous reasons for clients to avoid you, whether they're receiving so many pitches, find your proposal not to be strong enough, or they're just too busy. Assure the interviewer that while you are after the sale, you're also capable of empathizing with the prospect. Talk about what you might do differently to follow up with the client without getting aggressive.

Written by M Cheryl Harkins on August 3rd, 2021

Answer Example

"There are a couple of ways that I've tried to stand out to clients when they seem like they're avoiding me or when they become unresponsive. Instead of calling them again, I'll shoot them a follow-up email. In the email, I'll include social proof, like testimonials from previous clients. Sometimes, I'll add links to success stories that show how our product or service positively impacted the clients' bottom line. Then, I'd sign the email simply with my contact information. In some instances, it may be a waste of time to bombard the client with too many follow-ups. Also, if there's a next best person I can reach out to, then I'll try them as well."

Written by M Cheryl Harkins on August 3rd, 2021

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